Willow Brook

Extra care housing
Glebe Close, Canley, Coventry, West Midlands, CV4 8DJ
Glebe Close, Canley, Coventry, West Midlands, CV4 8DJ

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Managed by
Midland Heart
Providing affordable homes across the Midlands

We’re all about creating safe and secure environments where you can enjoy your independence and make the most of later life.

Manager's Description

"Willowbrook is a 63-property Retirement Living PLUS scheme located on the outskirts of Coventry, near the University of Warwick. It is a two storey bulding with lifts, and car parking on-site is avail..." Show more "Willowbrook is a 63-property Retirement Living PLUS scheme located on the outskirts of Coventry, near the University of Warwick. It is a two storey bulding with lifts, and car parking on-site is available.

In all of our Retirement Living schemes we have a Retirement Living Manager on hand to manage the day-to-day running of the scheme and to be there to offer advice, guidance and support with things such as money management or tenancy advice (hours will vary depending on location).

You will be able to live totally independently within your own home, but with the comfort of knowing that you can talk to a member of our team should you need to." Show less

Main Facts

Extra care housing
Tenure(s): Rent (social landlord)
Care provider: Making Space
63 flats. Built in 1988. Sizes 1 bedroom.
Retirement Living Plus scheme with on-site care staff (24 hours / 7 days), Resident management staff (24 hours, 7 days) and Careline alarm service
Lift, Lounge, Dining room, Laundry, Garden, Hobby room, Activities room, Hairdressing salon, Assisted bathing facility
Whole site accessible by wheelchair. Access to site fairly easy. Distances: bus stop 150 yards; shop 150 yards; post office 150 yards; town centre 5 mile(s); GP 2 mile(s); social centre 100 yards.
Regular Social activities include: 5 activities a day, organised by Activities Co-ordinator. Meal(s) available. New residents accepted from 55 years of age. Both cats & dogs generally accepted, but not to be replaced.
Housing Authority: Coventry
Social Care Authority: Coventry

Info updated: 16/06/2014
If you are the manager of Willow Brook and want to update your information, please click here.

Availability

Many council and housing association lettings in this area are made through a 'Choice Based Lettings' system called Coventry Homefinder. See how to register and then bid for properties at: https://www.coventryhomefinder.com/choice/

Residents' views

A number of residents have used EAC's resident consultation card game to give their views on aspects of where they live. They gave top marks to this scheme for:
Number / size of facilities
Practicality of the individual apartments
Privacy
Quality of the building and facilities
Quality of the facilities
Quality of the garden

Comments made in nominations for the EAC National Housing for Older People Awards

"After working at Willowbrook for 15 years, I retired and moved into Willowbrook. It is a very nice place. Very clean and friendly. I am very happy her..." Show more
"After working at Willowbrook for 15 years, I retired and moved into Willowbrook. It is a very nice place. Very clean and friendly. I am very happy here." Show less

Made by a resident in 2017

"Lovely staff and friendly people. Plenty of activities."
Made by a resident in 2017

"Some of my children live nearby. I can see them and I can go to them easily."
Made by a resident in 2017

"This is a brilliant sheltered housing development. The staff put you first and the activities are brill! Thank you for a great personality and a lovel..." Show more
"This is a brilliant sheltered housing development. The staff put you first and the activities are brill! Thank you for a great personality and a lovely place to call home." Show less

Made by a resident in 2017

"I like the company. This is a friendly place and I like all the activities and trips."
Made by a resident in 2017

"I don't like living alone. Here I feel safe and the staff are wonderful."
Made by a resident in 2017

"The staff are helpful and pleasant people."
Made by a resident in 2017

"The people who look after us are wonderful."
Made by a resident in 2017

"I like the staff very much."
Made by a resident in 2017

"Staff are always pleasant and helpful."
Made by a resident in 2017

"Staff are very pleasant and do anything for you. I feel safe."
Made by a resident in 2017

"I like the people, knowing there is care staff if I need them."
Made by a resident in 2017

"I like it here because the dinner is good and the staff are kind to me. I like my flat."
Made by a resident in 2017

"I like living in Willowbrook because it has a wonderful atmosphere. All the staff and residents are friendly and the activities keep me occupied and w..." Show more
"I like living in Willowbrook because it has a wonderful atmosphere. All the staff and residents are friendly and the activities keep me occupied and ward off dementia and boredom." Show less

Made by a resident in 2017

"The care is very good and also the food."
Made by a resident in 2017

"Very friendly and caring staff. Very secure and homely atmosphere. Feeling of independence etc. Apartments are good with lots of comfort."
Made by a resident in 2017

"Willowbrook has a very caring team nothing is to much trouble when it comes to the needs of all residents. The staff are always friendly and helpful. ..." Show more
"Willowbrook has a very caring team nothing is to much trouble when it comes to the needs of all residents. The staff are always friendly and helpful. The residents best interest are the top priority better lives for older people means just that to staff at Willowbrook." Show less

Made by a staff member in 2017

"It is a very friendly astmosphere when you walk in the place, due to being small everyone knows each other and get involved together, some of the tena..." Show more
"It is a very friendly astmosphere when you walk in the place, due to being small everyone knows each other and get involved together, some of the tenants organise their own activites for their neighbours to join in with :) " Show less

Made by a staff member in 2017

"Because it has a vibrant feel when you walk in lots going on and very friendly staff that are always willing to help and it it well led by a managemen..." Show more
"Because it has a vibrant feel when you walk in lots going on and very friendly staff that are always willing to help and it it well led by a management team that lead by example with a can do attitude." Show less

Made by a staff member in 2017

"I have worked at Willowbrook for 12 years and 5 months. I started in September 2004 as a RSW and was promoted to Team Leader in December 2015. I love ..." Show more
"I have worked at Willowbrook for 12 years and 5 months. I started in September 2004 as a RSW and was promoted to Team Leader in December 2015. I love my job! The staff are lovely and we have a good team. " Show less

Made by a staff member in 2017

"I have worked at Willowbrook for a number of years every day is different and it is wonderful to see residents so empowered "
Made by a staff member in 2017

"It is a fun and happy place to work, the residents are happy living here and join in with lots of activities."
Made by a staff member in 2017
Managed by
Midland Heart
Providing affordable homes across the Midlands

We’re all about creating safe and secure environments where you can enjoy your independence and make the most of later life.

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