Churchill House

Retirement housing
Hangleton Road, Hove, East Sussex, BN3 7SG
Hangleton Road, Hove, East Sussex, BN3 7SG

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Management / Costs

Manager's Description

"Close to variety of local shops inc chemist, butcher, baker. Good bus links. Local community."

Main Facts

Retirement housing
Tenure(s): Rent (social landlord)
36 flats. Built in 1967 and renovated in 1990. Sizes studio, 1 bedroom, 2 bedroom.
Non-resident management staff and Careline alarm service
Lounge, Laundry, Garden, kitchen
Whole site accessible by wheelchair. Access to site easy, but less so for less mobile people. Distances: bus stop 50 yards; shop 40 yards; post office 40 yards; town centre 1 mile(s); GP 15 yards; social centre 1 mile(s).
Regular social activities include: Bingo, coffee morning, sundowners group, and fish & chip lunch, organised by Tenants, manager and outside groups. New residents accepted from 55 years of age. Both cats & dogs generally accepted (Permission required - depends on circumstances).
Housing Authority: Brighton & Hove
Social Care Authority: Brighton & Hove

Ethos / Lifestyle

Community interaction
  • The scheme is located within an existing active community
  • The scheme is within easy reach of an existing active community
  • The scheme relies on itself for community /neighbourhood interaction
  • We facilitate spiritual and religious observance
  • Staff can speak languages other than English
Social Activities
  • There are regular social activities
    Including: Bingo, coffee morning, sundowners group, and fish & chip lunch
  • Entertainment
  • Outings
  • Regular activities programme
    • Daily activities
    • Weekly activities
    • Monthly activities
  • Facilities for residents to garden or assist with gardening
  • Own minibus
  • Other transport for residents
New residents are allowed to bring pets:
  • a cat
  • a dog
  • If yes, pets can be replaced
    Permission required - depends on circumstances
Statement of purpose
(the ethos and purpose of the scheme as described to a potential resident)
Seniors Housing is a positive choice for older people who want to age well and partcipate in a sociable community. Our mission is to provide a responsive and consistent housing management service for older people that ensures that all schemes provide a safe, enjoyable and well maintained living environment with effective referrals where additional support needs are identified. We'll do this by: * Providing well-designed and maintained housing enabling our residents to live comfortably as they age. * Enabling our residents to live and age well so they can keep well and remain independent, safe and happy at home. * Offering opportunities to our residents so they can comfortably maintain or improve their health, care, resilience and wellbeing. * Building vibrant, sociable and compassionate communities so our residents can sustain friendships and feel a sense of belonging and connectedness. * Creating opportunities for our residents to enjoy using their own personal skills, creativity, interests, knowledge and abilities. * Intervening in a timely and sensitive way where someone isn't thriving so they receive the help, care and/or support they need to enable them to do so. * Working collaboratively and creatively with a wide range of people and organisations to improve the lives of people and the communities in which they live. * Ensuring that the most vulnerable residents are properly supported, and particularly those at risk from harm or those who feel socially isolated and lonely. At the heart of the service is our team of site based "scheme managers" as each scheme has a named member of staff or staff who delivers our weekday service.
Assessment of outcomes
(to help assess the quality of service and the well-being of residents)
The feedback from our residents is the best measure of success and we regularly meet with them so we can listen and respond to their views, and more importantly, involve them in how we can continually improve what we do as a service. Every 3 years we conduct a city wide survey of our housing residents so we can measure satisfaction in our housing and seniors housing service. We do of course measure our performance (our "key performance Indicators") as a housing service including our seniors housing service.


The buildings and the environment
Year built: 1967
Year of major remodelling: 1990
Number of stories: 2
  • Lift(s)
  • Stair lift(s)
  • The location is generally regarded as:
    • Desirable
    • Average
    • Not so desirable
Distances to external facilities:
Bus stop 50 yards
Local shop 40 yards
Post office 40 yards
GP surgery 15 yards
Social/day centre 1.0 mile
Town/shop centre 1.0 mile

Individual properties
36 properties
Property details:
studio/bedsits flats: 5
1-bedroom apartments: 30
2-bedroom apartments: 1
limited mobility properties: 14
Other details:
  • If there are studios/bedsits
    • They have a kitchen
    • They have a wc
    • They have a bathroom
  • Some properties have a private balcony
  • Some properties have a private garden or patio
  • Properties are served by a communal satellite tv aerial
  • Properties are wired for cable tv
  • Dementia unit
  • Intermediate care suite or similar
  • Respite care accommodation
Communal facilities Indoors
  • Lounge
  • Restaurant (open to public)
  • Dining room (residents only)
  • Community/day centre
  • Laundry
  • Guest suite
  • Conservatory
  • Activities room(s)
  • Hobby room(s)
  • More than one lounge
  • TV lounge
  • Café
  • Bar/pub
  • Fitness gym
  • Arts and craft centre
  • Storage for wheelchairs/electric scooters
  • Library
  • Shop
  • Treatment room
  • Computer/IT room
  • Payphone
  • WC's
  • Hairdressing salon
  • Jacuzzi
  • Pool
  • Assisted bathroom(s)
  • Other communal facilities
Communal facilities Outdoors
  • Garden
Technology and design
  • Communal facilities are designed for sensory impairment
  • Wired for telecare
  • Telecare installed
  • Smart Home
  • CCTV
  • Others
  • Facility security features: Hard wired community and fire alarm system
  • Security features for individual properties: Hard wired community and fire alarm system
  • All communal spaces are accessible by wheelchair users
  • Most residents find getting to the site:
    • easy
    • manageable
    • difficult
  • Less mobile people find getting to the site:
    • easy
    • manageable
    • difficult


Support services
  • Community alarm service
  • Provided by: Carelink Plus
  • Alarm to call on-site staff
  • Housing support service (SP tasks)
  • Domestic assistance
  • Light domestic cleaning
  • Shopping
  • Housework
  • Personal laundry service
  • Hairdressing on site
  • Chiropody
  • Physiotherapy
  • Sensors (detectors) and monitors
  • Personal sensors
  • Property-based sensors
  • Meals are available on a regular basis
  • A daily meal is available
  • Breakfast always available in restaurant/dining room
  • Lunch always available in restaurant/dining room
  • Dinner always available in restaurant/dining room
  • Breakfast can be delivered to individual homes
  • Lunch can be delivered to individual homes
  • Dinner can be delivered to individual homes
  • Restaurant is open to outsiders
  • There is generally a choice of menu
  • Residents are consulted on menus
  • All meals are prepared on the scheme
  • Vegetarians are specifically catered for
  • Special diets can usually be provided for
  • We can meet cultural dietary preferences
Care services
  • Personal care services
  • Dementia care
  • Care for people with learning disabilities
  • Nursing care
  • Intermediate care
  • Respite care
  • Mental frailty
  • Physical disabilities
  • Behavioural problems
  • Terminal illness
  • Our scheme is best suited to care for:
  • People who need minimal help
  • People who need moderate help
  • People who need a high level of help

Eligibility / Admission

User profile
  • 55 is the lower age limits for new residents
  • We cater for people with no/low level care needs
  • We are aiming at a mixed care levels population
  • Admission criteria are similar to residential care
  • Residents will not need to move except to hospital
  • The scheme is intended or specially suited to a specific religious, ethnic, profession or other group
  • The scheme is restricted to a specific group
Applicants must:
  • Be self-funders
  • Be on state benefits
  • Have local connections
  • Have a housing needs assessment
  • Have a community care assessment
  • Have a risk assessment
  • Have a health assessment
  • Have minimum housing support need
  • Have minimum personal care need
  • Have less than a maximum personal care need
For couples, both partners must:
  • Have minimum housing support need
  • Have minimum personal care need
We accept people with:
  • Visual impairment
  • Deafness
  • Urinary incontinence
  • Faecal incontinence
We would normally accept people with:
  • Memory problems - moderate
  • Memory problems - severe
  • Challenging behaviour - disruptive
  • Challenging behaviour - physically violent
  • Mobility problems - frame
  • Mobility problems - wheelchair
  • Mobility problems - bedfast
  • Wandering problems - inside home
  • Wandering problems - outside home

Management / costs

  • Compared to our other schemes, this one is:
    • Popular
    • Average
    • Not so popular
    • Slow to let/sell
  • There is a tenants/residents association
  • Residents are involved in running the scheme through: regular meetings with scheme manager
Housing staff
  • Resident scheme manager
  • Non-resident manager
  • Housing staff on duty:
    • part time
    • normal hours
    • 24 hours
    • 7 days
Care staff
  • Site-based care staff
  • On-site care staff 24/7
Staff facilities
  • Manager's office
  • Care staff office
  • Staff overnight room with en-suite
  • Staff rest room with kitchenette
  • Staff locker and changing room
  • Main catering kitchen
Average new let rents excluding all charges:
Studio £68.00 per week
1 bedroom £77.00 per week
2 bedroom £84.00 per week
Service and support charges are about: £34.00 per week

Info updated: 16/04/2021
If you are the manager of Churchill House and want to update your information, please click here.


Many council and housing association lettings in this area are made through a 'Choice Based Lettings' system called Sussex Homemove. See how to register and then bid for properties at:

Residents' views

A number of residents have used EAC's resident consultation card game to give their views on aspects of where they live. They gave top marks to this scheme for:
Activities and outings
Community spirit
Convenience of the location
Number / size of facilities
Overall ratings
Quality of the building and facilities
Quality of the facilities
Quality of the individual apartments

Comments made in nominations for the EAC National Housing for Older People Awards

"Kim, the cleaner; nothing is too much trouble if we need help when the warden gone home."
Made by a resident in 2019

"I like living here; feel secure and happy. Ant is very helpful"
Made by a resident in 2019

"People are kind; I love it here; also very helpful"
Made by a resident in 2019

"local facilities are good and close by. also we are left to live independantly"
Made by a resident in 2019

"close to all facilities and not too far from links to other areas. friendly environment. scheme is managed and this helps support needs. welcoming and..." Show more
"close to all facilities and not too far from links to other areas. friendly environment. scheme is managed and this helps support needs. welcoming and at times vibrant." Show less

Made by a staff member in 2019
National Housing for Older People Awards
South East region bronze award winner
in the EAC Housing for Older People Awards 2019.
Category: Retirement housing 31-36 units.
Sponsor: Retirement Homesearch.
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