Radcote Lodge

Retirement housing
High Street, Two Mile Ash, Milton Keynes, Buckinghamshire, MK8 8BP
High Street, Two Mile Ash, Milton Keynes, Buckinghamshire, MK8 8BP

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Info
Aims
Buildings
Services
Residents
Management / Costs
Managed by
Milton Keynes Council
Sheltered Housing and Housing-with-Care across Milton Keynes

Our sheltered housing is designed primarily for people aged 60 years and over. It provides a safe, secure and supportive environment for people wishing to live independently in their own homes. Our sheltered housing with care schemes can provides a personal care and support service to tenants.

Manager's Description

"Milton Keynes Council sheltered housing service is accredited to CSH Service Excellence Standards 2019 – rated excellent (3 stars). We participate in the EAC consultation service and are pleased to ..." Show more "Milton Keynes Council sheltered housing service is accredited to CSH Service Excellence Standards 2019 – rated excellent (3 stars). We participate in the EAC consultation service and are pleased to have won awards at the National Housing for Older people awards in 2014, 2015 and 2019.

All our properties are connected to the Care and Response Service with a 24 hr response to emergencies.

If you are interested in being considered for Sheltered Housing, please contact the Housing Access team on 01908 252937 and select option 2”" Show less

Main Facts

Retirement housing
30 flats. Built in 1985. Sizes 1 bedroom, 2 bedroom. Includes wheelchair standard properties.
Visiting management staff (Care and Response), Non-resident management staff and Careline alarm service
Lift, Lounge, Laundry, Guest facilities, Garden, Assisted bathing facility
Whole site accessible by wheelchair. Access to site fairly easy, but less so for less mobile people. Distances: bus stop 30 yards; shop 30 yards; post office 40 yards; town centre 3 mile(s); GP 0.5 mile(s).
Weekly Social Activities include: activities vary dependant upon tenants choice, organised by Tenants. New residents accepted from 55 years of age. Cats only generally accepted, but not to be replaced (if property is suitable).
Tenure(s): Rent (social landlord)

Ethos / Lifestyle

Community interaction
  • The scheme is located within an existing active community
  • The scheme is within easy reach of an existing active community
  • The scheme relies on itself for community /neighbourhood interaction
Cultural
  • We facilitate spiritual and religious observance
  • Staff can speak languages other than English
Social Activities
  • There are regular social activities
    Including: activities vary dependant upon tenants choice
  • Entertainment
  • Outings
  • Regular activities programme
    • Daily activities
    • Weekly activities
    • Monthly activities
  • Facilities for residents to garden or assist with gardening
  • Own minibus
  • Other transport for residents
Pets
New residents are allowed to bring pets:
  • a cat
  • a dog
  • If yes, pets can be replaced
    if property is suitable
Statement of purpose
(the ethos and purpose of the scheme as described to a potential resident)
Sheltered Housing is primarily for people over the age of 60. It provides a safe secure and supportive environment for people wishing to live independently in their own homes. Sheltered Housing Officers provide an effective support service to all tenants, monitoring overall wellbeing and visiting daily. The schemes are promoted as a community resource for all older people.
Assessment of outcomes
(to help assess the quality of service and the well-being of residents)
The Sheltered Housing service is accredited to the Centre for Housing Support Service Excellence Standards Level 3 - rated as Excellent. EAC tenant consultations take place annually and National Awards were won in 2014, 2015 and 2019

Buildings

The buildings and the environment
Year built: 1985
Number of stories: 2
  • Lift(s). Number of Lifts: 1
  • Stair lift(s)
  • The location is generally regarded as:
    • Desirable
    • Average
    • Not so desirable
Distances to external facilities:
Bus stop 30 yards
Local shop 30 yards
Post office 40 yards
GP surgery 0.5 mile
Town/shop centre 3.0 miles

Individual properties
30 properties
Property details:
1-bedroom apartments: 22
2-bedroom apartments: 8
Including:
limited mobility properties: 21
wheelchair properties: 2
Other details:
  • If there are studios/bedsits
    • They have a kitchen
    • They have a wc
    • They have a bathroom
  • Some properties have a private balcony
  • Some properties have a private garden or patio
  • Properties are served by a communal satellite tv aerial
  • Properties are wired for cable tv
  • Dementia unit
  • Intermediate care suite or similar
  • Respite care accommodation
Communal facilities Indoors
  • Lounge
  • Restaurant (open to public)
  • Dining room (residents only)
  • Community/day centre
  • Laundry
  • Guest suite
  • Conservatory
  • Activities room(s)
  • Hobby room(s)
  • More than one lounge
  • TV lounge
  • Café
  • Bar/pub
  • Fitness gym
  • Arts and craft centre
  • Storage for wheelchairs/electric scooters
  • Library
  • Shop
  • Treatment room
  • Computer/IT room
  • Payphone
  • WC's
  • Hairdressing salon
  • Jacuzzi
  • Pool
  • Assisted bathroom(s)
  • Other communal facilities
Communal facilities Outdoors
  • Garden
  • Total number of parking spaces: 7
Technology and design
  • Communal facilities are designed for sensory impairment
  • Wired for telecare
  • Telecare installed
  • Smart Home
  • CCTV
  • Others
  • Facility security features: door entry system with fob access, external lighting, reinforced glass in all communal windows & doors, window restrictors
  • Security features for individual properties: 24/7 community alarm service
Accessibility
  • All communal spaces are accessible by wheelchair users
  • Most residents find getting to the site:
    • easy
    • manageable
    • difficult
  • Less mobile people find getting to the site:
    • easy
    • manageable
    • difficult

Services

Support services
  • Community alarm service
  • Provided by: Milton Keynes Council
  • Alarm to call on-site staff
  • Housing support service (SP tasks)
  • Domestic assistance
  • Light domestic cleaning
  • Shopping
  • Housework
  • Personal laundry service
  • Hairdressing on site
  • Chiropody
  • Physiotherapy
  • Sensors (detectors) and monitors
  • Personal sensors
  • Property-based sensors
Meals
  • Meals are available on a regular basis
  • A daily meal is available
  • Breakfast always available in restaurant/dining room
  • Lunch always available in restaurant/dining room
  • Dinner always available in restaurant/dining room
  • Breakfast can be delivered to individual homes
  • Lunch can be delivered to individual homes
  • Dinner can be delivered to individual homes
  • Restaurant is open to outsiders
  • There is generally a choice of menu
  • Residents are consulted on menus
  • All meals are prepared on the scheme
  • Vegetarians are specifically catered for
  • Special diets can usually be provided for
  • We can meet cultural dietary preferences
Care services
  • Personal care services
  • Dementia care
  • Care for people with learning disabilities
  • Nursing care
  • Intermediate care
  • Respite care
  • Mental frailty
  • Physical disabilities
  • Behavioural problems
  • Terminal illness
  • Our scheme is best suited to care for:
  • People who need minimal help
  • People who need moderate help
  • People who need a high level of help

Eligibility / Admission

User profile
  • 55 is the lower age limits for new residents
  • We cater for people with no/low level care needs
  • We are aiming at a mixed care levels population
  • Admission criteria are similar to residential care
  • Residents will not need to move except to hospital
  • The scheme is intended or specially suited to a specific religious, ethnic, profession or other group
  • The scheme is restricted to a specific group
Applicants must:
  • Be self-funders
  • Be on state benefits
  • Have local connections
  • Have a housing needs assessment
  • Have a community care assessment
  • Have a risk assessment
  • Have a health assessment
  • Have minimum housing support need
  • Have minimum personal care need
  • Have less than a maximum personal care need
For couples, both partners must:
  • Have minimum housing support need
  • Have minimum personal care need
We accept people with:
  • Visual impairment
  • Deafness
  • Urinary incontinence
  • Faecal incontinence
We would normally accept people with:
  • Memory problems - moderate
  • Memory problems - severe
  • Challenging behaviour - disruptive
  • Challenging behaviour - physically violent
  • Mobility problems - frame
  • Mobility problems - wheelchair
  • Mobility problems - bedfast
  • Wandering problems - inside home
  • Wandering problems - outside home

Management / costs

Management
  • Compared to our other schemes, this one is:
    • Popular
    • Average
    • Not so popular
    • Slow to let/sell
  • There is a tenants/residents association
  • Residents are involved in running the scheme through: Tenant meetings and consultation
Housing staff
  • Resident scheme manager
  • Non-resident manager
  • Housing staff on duty:
    • part time
    • normal hours
    • 24 hours
    • 7 days
Care staff
  • Site-based care staff
  • On-site care staff 24/7
Staff facilities
  • Manager's office
  • Care staff office
  • Staff overnight room with en-suite
  • Staff rest room with kitchenette
  • Staff locker and changing room
  • Main catering kitchen
Costs
Rents updated: 01/01/1970
Prices updated: 01/01/1970

Info updated: 09/10/2019   Update info

Availability

Check with Milton Keynes Council - none notified to EAC - Advertise vacancies / sales.

Residents' views

A number of residents have taken part in the EAC National Housing for Older People Awards, or used the EAC Residents Consultation Service (RCS); they have given top marks to this scheme for:
Number / size of facilities
Privacy

Comments made in nominations for the EAC National Housing for Older People Awards

"My grandparents are residents and they are both very happy in radcote lodge and the warden does an excellent job in doing her best for the residents w..." Show more
"My grandparents are residents and they are both very happy in radcote lodge and the warden does an excellent job in doing her best for the residents well being. " Show less

Made by a visitor in 2019

"Comfortable, secure, daytime warden on duty, annual checks on my health and if i have had or got any issues."
Made by a resident in 2017

"I am very happy & very cosy & always warm, never cold. We all look out for each other."
Made by a resident in 2017

"I like living here because I have got a lovely flat. The residents are very friendly and the warden is very nice."
Made by a resident in 2017

"Because I am near my daughter & have my own flat, and am near the shops."
Made by a resident in 2017

"100% perfect."
Made by a resident in 2017

"I came here in 2001 with my husband; he died in 2014. I was glad I was here at that time; I feel safe here."
Made by a resident in 2017

"I am happy here. I feel more secure than living in London."
Made by a resident in 2017

"Living here is a near perfect as can be, including our manager who is never bothered when we ask for help. She solves all our problems."
Made by a resident in 2017

"They are all nice and friendly; would not wish to live anywhere else."
Made by a resident in 2017

"Warden control. Buses & shops, post office, doctors close by."
Made by a resident in 2017

"Warden controlled; buses, shop, post office, doctor close by."
Made by a resident in 2017
Managed by
Milton Keynes Council
Sheltered Housing and Housing-with-Care across Milton Keynes

Our sheltered housing is designed primarily for people aged 60 years and over. It provides a safe, secure and supportive environment for people wishing to live independently in their own homes. Our sheltered housing with care schemes can provides a personal care and support service to tenants.

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