Ruscoe Road

Retirement housing
Canning Town, London, E16 1JA
Canning Town, London, E16 1JA

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Manager's Description

"Ruscoe Road is a vibrant sheltered housing scheme at the heart of Canning Town, East London. It has key staff committed to delivering excellent Housing related support. It boasts a recently refurbishe..." Show more "Ruscoe Road is a vibrant sheltered housing scheme at the heart of Canning Town, East London. It has key staff committed to delivering excellent Housing related support. It boasts a recently refurbished community room, with Wi-Fi access, beautiful gardens and vegetables patches, regular events in conjunction with a number of local charities and a community spirit second to none." Show less

Main Facts

Retirement housing
27 flats, bungalows. Built in 1946 and renovated in 2006. Sizes studio, 1 bedroom, 3 bedroom. Includes mobility standard properties.
Visiting management staff (housing management staff), Non-resident management staff and Careline alarm service
Lift, Lounge, Laundry, Guest facilities, Garden, Activities room, Hairdressing salon, Library
Whole site accessible by wheelchair. Access to site easy. Distances: bus stop 10 yards; shop 50 yards; post office 0.5 mile(s); town centre 0.5 mile(s); GP 200 yards; social centre 500 yards.
Regular Social Activities include: meetings, parties, bingo, coffee mornings, organised by warden. New residents accepted from 60 years of age. Both cats & dogs generally accepted, but not to be replaced (pets are allowed but not encouraged).
Tenure(s): Rent (social landlord)

Info updated: 12/02/2020   Update info

Availability

Check with Pinnacle Group - none notified to EAC - Advertise vacancies / sales.

Residents' views

A number of residents have taken part in the EAC National Housing for Older People Awards, or used the EAC Residents Consultation Service (RCS); they have given top marks to this scheme for:
Convenience of the location
Number / size of facilities
Privacy
Quality of design
Quality of the building and facilities
Quality of the facilities
Quality of the garden

Comments made in nominations for the EAC National Housing for Older People Awards

"It is quiet and I can do my own things. If I want to join in, there are things to do."
Made by a resident in 2017

"I attend the groups at Ruscoe Road - especially the Elders group on Thursday. It's like coming home! The people are really nice."
Made by a resident in 2017

"I like it here because I am very happy with the management of the place."
Made by a resident in 2017

"Lots of activity for people to get involved in. Staff very welcoming and friending"
Made by a staff member in 2017

"I have live here for some 16 years. One of the reasons of living here is the safety and security, The atmosphere, the friendliness of the residents. S..." Show more
"I have live here for some 16 years. One of the reasons of living here is the safety and security, The atmosphere, the friendliness of the residents. Special mention for the warden, Julie, who is very helpful to everybody. " Show less

Made by a resident in 2017

"The house is great - clean and lovely. The neighbours are kind and loving."
Made by a resident in 2017

"Nice people, nice flat, helpful staff."
Made by a resident in 2017

"It is quiet and peaceful and our scheme manager is helpful."
Made by a resident in 2017

"It's comfortable. I have great visitors, nice flat. Better than where I lived before. I love it here. I see people all the time here - nice staff."
Made by a resident in 2017

"Everything is alright here. I really like living here."
Made by a resident in 2017

"Comfortable flat. Local to where I lived all my life."
Made by a resident in 2017

"Very supportive to the community and has a family atmosphere. "
Made by a visitor in 2017

"It has a very good atmosphere and Julie the manager does lots of really fun and interesting things for residents and other local people."
Made by a visitor in 2017

"I attend a computer class every Tuesday also sometimes I come over to join the group."
Made by a visitor in 2017

"The staff and volunteers are always helpful, caring and make me feel welcome."
Made by a visitor in 2017

"Amazing Staff and a friendly and welcoming atmosphere. Nice activities and inclusive to everyone!"
Made by a visitor in 2017

"Always seems to be a friendly atmosphere"
Made by a staff member in 2017

"There is always some activity for the older people to get involved in and make friends"
Made by a visitor in 2017

"To engage and deliver services to the wider community is truly remarkable. Julie does a fantastic job engaging with residents "
Made by a visitor in 2017

"It's an excellent scheme"
Made by a visitor in 2017

"The warden presents a warm friendly atmosphere that is enjoyed by all, visitors and resident alike."
Made by a visitor in 2017

"The manager goes out of her way to ensure the scheme delivers projects on healthy living, eating and IT for the residents. There is a positive vibe a..." Show more
"The manager goes out of her way to ensure the scheme delivers projects on healthy living, eating and IT for the residents. There is a positive vibe about the place on every visit." Show less

Made by a visitor in 2017

"The manager there Julie always does a great job at the scheme . She is always welcoming and friendly. Will always take the time to listen to the ..." Show more
"The manager there Julie always does a great job at the scheme . She is always welcoming and friendly. Will always take the time to listen to the residents and the activities that she organises are well attended. " Show less

Made by a visitor in 2017

"I work with the Ruscoe Road Sheltered Scheme Manager. The is a lovely place the visit. The lounge is open and welcoming. The are various activities..." Show more
"I work with the Ruscoe Road Sheltered Scheme Manager. The is a lovely place the visit. The lounge is open and welcoming. The are various activities throughout the week and residents and the wider community. Pleasant place to work and visit." Show less

Made by a staff member in 2017

"They do a brilliant job! "
Made by a staff member in 2017

"Julie is a superb manager and runs the scheme perfectly. It is a fantastic scheme and place for the residents to live."
Made by a staff member in 2017

"run really well "
Made by a visitor in 2017

"So much community activity. Julie really does make an effort to make the scheme fun and bring people in. It really is a community hub for the Canning ..." Show more
"So much community activity. Julie really does make an effort to make the scheme fun and bring people in. It really is a community hub for the Canning Town area." Show less

Made by a visitor in 2017

"very well run"
Made by a visitor in 2017

"There are always brilliant events going on that Julie who manages Ruscoe Road arranges. From gardening to IT workshops, they really do get involved an..." Show more
"There are always brilliant events going on that Julie who manages Ruscoe Road arranges. From gardening to IT workshops, they really do get involved and cater to the needs of the residents! " Show less

Made by a visitor in 2017

"The Ruscoe Road Sheltered Scheme in Canning Town that Pinnacle manages is a great facility which acts as a hub for the elderly across the local area. ..." Show more
"The Ruscoe Road Sheltered Scheme in Canning Town that Pinnacle manages is a great facility which acts as a hub for the elderly across the local area. Our Manager, Julie Impey does a really good job looking after the residents that live within the scheme as well as others." Show less

Made by a staff member in 2017

"Julie Impey always goes the extra mile to ensure the residents are cared for and are comfortable at all times."
Made by a visitor in 2017

"Julie Impey and her team dedicate themselves to assisting the elderly through this wonderful hub. Elderly care is a hot topic and their actions show c..." Show more
"Julie Impey and her team dedicate themselves to assisting the elderly through this wonderful hub. Elderly care is a hot topic and their actions show caring for those less able to support themselves." Show less

Made by a visitor in 2017

"Great staff"
Made by a visitor in 2017

"Everyone is really friendly and helpful!"
Made by a staff member in 2017

"The scheme has established itself as a great community which provides a focus for all Elders living in this particular part of Canning Town."
Made by a visitor in 2017

"My Nan lives in Ruscoe Road, she is very happy there which makes me and the family happy. The scheme manager Julie is very good to all the tenants, is..." Show more
"My Nan lives in Ruscoe Road, she is very happy there which makes me and the family happy. The scheme manager Julie is very good to all the tenants, is always there if we need her. There is always something going on in the lounge." Show less

Made by a visitor in 2017

"Ruscoe Road is a warm welcoming place to enter, its a hub of community activities open to all. It is a place that provides great community engagemen..." Show more
"Ruscoe Road is a warm welcoming place to enter, its a hub of community activities open to all. It is a place that provides great community engagement due to the variety of activities provided encouraging all to come be part of what going on." Show less

Made by a volunteer in 2017

"Ruscoe Road has a wonderful community atmosphere with an endless list of activities to get involved with. Outreach to residents and elders in the wid..." Show more
"Ruscoe Road has a wonderful community atmosphere with an endless list of activities to get involved with. Outreach to residents and elders in the wider community makes for real integration. All headed up by Julie Impey who motivates and inspires everyone." Show less

Made by a visitor in 2017

"If you need somewhere safe to live then this establishment is the place for you. The Management here are very caring and helpful, they are always on h..." Show more
"If you need somewhere safe to live then this establishment is the place for you. The Management here are very caring and helpful, they are always on hand to assist in any problems you may have, be it monetary or health. Nothing is to much trouble." Show less

Made by a resident in 2017

"In the past 3 years the sheltered housing officer in Ruscoe Road has built up a wonderful working Hub for residents and elderly around the area. When ..." Show more
"In the past 3 years the sheltered housing officer in Ruscoe Road has built up a wonderful working Hub for residents and elderly around the area. When Julie took over the unit was very old fashioned but she has worked hard for refubishment and encouging outsiders to use the facility" Show less

Made by a visitor in 2017

"Friendly atmosphere. Good social events"
Made by a visitor in 2017

"They always have activities that bring people together and keep their minds active. The staff and volunteers are really friendly and welcoming."
Made by a visitor in 2017

"Very friendly atmosphere. All of the residents really enjoy living in the accommodation. The Scheme Manager is wonderful."
Made by a visitor in 2017

"What a welcoming space - great facilities - a true gem in the midst of so much change!"
Made by a visitor in 2017

"the scheme manager Julie Impey is great; she is always looking at ways to improve services and how we connect with the wider community. The scheme is ..." Show more
"the scheme manager Julie Impey is great; she is always looking at ways to improve services and how we connect with the wider community. The scheme is more of a community hub for older people in the area rather than just tenants living there." Show less

Made by a staff member in 2017

"There are important activities for resident. Good structures were put in place that benefits residents. The residents are very happy. "
Made by a staff member in 2017

"I like the accommodation - my bungalow is well maintained, comfortable and the grounds are lovely! My neighbours are really friendly and helpful. The ..." Show more
"I like the accommodation - my bungalow is well maintained, comfortable and the grounds are lovely! My neighbours are really friendly and helpful. The manager is very helpful and kind and will go the extra mile to help every tenant in the scheme - something to do for everyone!" Show less

Made by a resident in 2017

"The scheme has excellent events that bring the whole community together; many friendships have been made. Residents and visitors are all made to feel ..." Show more
"The scheme has excellent events that bring the whole community together; many friendships have been made. Residents and visitors are all made to feel very welcome. It is a comfortable and safe environment, very clean and lots of amenities are available." Show less

Made by a staff member in 2017
National Housing for Older People Awards
National commended award winner
in the EAC Housing for Older People Awards 2017.
Category: Retirement housing 25-30 units.
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