Stephens Court

Enhanced sheltered housing
185 Hermit Road, Canning Town, London, E16 4LB
185 Hermit Road, Canning Town, London, E16 4LB

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Manager's Description

"Stephens Court is a popular scheme and is very sought after. It has been in Canning Town for 20 years. The staffing levels are so that our customers feel safe and secure and receive a high level of su..." Show more "Stephens Court is a popular scheme and is very sought after. It has been in Canning Town for 20 years. The staffing levels are so that our customers feel safe and secure and receive a high level of support. Springboard also has a contract with Newham Social Services for the domiciliary care, therefore the customers of Stephens Court benefit from very flexible care packages. Staff are trained to the highest level with each senior completing level 3 NVQ customer service. The residents at Stephens Court have a voice that is heard about the running of the scheme, including a few of them having trained in interviewing for any new staff. They choose all the furniture, fixtures and fittings, and service improvement meetings are held monthly. They are also involved in estate inspections and health and safety within the scheme. The scheme also has internet access for all residents." Show less

Main Facts

Enhanced sheltered housing
38 flats. Built in 1987. Sizes 1 bedroom.
Extra Care scheme with Non-resident management staff (24 hours, 7 days) and Careline alarm service
Lift, Stair lift(s), Lounge, Restaurant open to the public, Laundry, Guest facilities, Garden, Cafe, Hairdressing salon, Assisted bathing facility, Computer area
Whole site accessible by wheelchair. Access to site easy, but less so for less mobile people.
Regular social activities include: Bingo, darts, arts, trips, computer classes, chair based exercise, Health MOT, organised by staff. Meal(s) available (breakfast, lunch). New residents accepted from 50 years of age.
Tenure(s): Rent (social landlord)

Info updated: 15/10/2020   Update info

Availability

Check with Notting Hill Genesis - none notified to EAC - Advertise vacancies / sales.

Residents' views

Not available - The residents have not taken part in the EAC National Housing for Older People Awards, or used the EAC Residents Consultation Service (RCS).
Memberships
ARCO: The manager of this facility is a member of Associated Retirement Community Operators (ARCO), the main body representing the retirement community sector the UK.
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