Aspen Gardens

Extra care housing
George Stephenson Boulevard, Hardwick, Stockton-on-Tees, Cleveland, TS19 8BG
George Stephenson Boulevard, Hardwick, Stockton-on-Tees, Cleveland, TS19 8BG

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Manager's Description

"Aspen Gardens beat off stiff competition in 2008 to win the Community Benefit category at the Royal Institute of Chartered Surveyors (RICS) Awards."

Main Facts

Extra care housing
50 flats, bungalows. Built in 2007. Sizes 2 bedroom.
Extra Care scheme with on-site care staff (24 hours / 7 days), Non-resident management staff and Careline alarm service
Lift, Lounge, Restaurant open to the public, Laundry, Guest facilities, Garden, Community centre, Hobby room, Activities room, Cafe, Hairdressing salon, Library, Assisted bathing facility, IT suite
Whole site accessible by wheelchair. Access to site fairly easy. Distances: bus stop 300 yards; shop 260 yards; post office 250 yards; town centre 3 mile(s); GP 300 yards.
Regular social activities include: craft, music, bingo, games night, bowls, exercise class, church groups, regular entertainment. Meal(s) available (Bistro open 7.30am - 5pm). New residents accepted from 55 years of age. Both cats & dogs generally accepted, but not to be replaced (pets only for residents in bungalows).
Tenure(s): Rent (social landlord)
Care provider: Comfort Call

Info updated: 05/03/2018   Update info

Availability

Check with North Star Housing Group - none notified to EAC - Advertise vacancies / sales.

Residents' views

A number of residents have taken part in the EAC National Housing for Older People Awards, or used the EAC Residents Consultation Service (RCS); they have given top marks to this scheme for:
Community spirit
Number / size of facilities
Privacy
Quality of the facilities
Space standards of individual apartments
Staff role and interaction

Comments made in nominations for the EAC National Housing for Older People Awards

"A fantastic well maintained home from home where older people can have a good quality of life engaging in numerous activities, enjoying great food in ..." Show more
"A fantastic well maintained home from home where older people can have a good quality of life engaging in numerous activities, enjoying great food in the on site bistro, getting as much or as little support as they need to continue living independently. " Show less

Made by a staff member in 2019

"The care staff really care about the residents and go above and beyond with their help and support. The atmosphere when entering, is light and airy an..." Show more
"The care staff really care about the residents and go above and beyond with their help and support. The atmosphere when entering, is light and airy and welcoming. It feels like you could be at home here. " Show less

Made by a staff member in 2019

"Staff are fantastic, the place is modern, bright and cheerful. They always always put residents at the centre of their work"
Made by a visitor in 2019

"It’s been my place of work for 11years now and I was originally one of the first members of staff there when it opened. It’s a lovely place and my..." Show more
"It’s been my place of work for 11years now and I was originally one of the first members of staff there when it opened. It’s a lovely place and my 2nd home. " Show less

Made by a staff member in 2019

"Atmosphere when you enter, design of building, warmth and professionalism of staff"
Made by a visitor in 2019

"The site is warm and welcoming, the staff are fantastic and they are always looking at ways to improve the site and ensure the residents have a happy ..." Show more
"The site is warm and welcoming, the staff are fantastic and they are always looking at ways to improve the site and ensure the residents have a happy and caring environment to live in. " Show less

Made by a visitor in 2019

"Amazing place support the elderly to live independently. "
Made by a staff member in 2019

"Fantastic person centred support and great staff "
Made by a staff member in 2019

"Its a great place to live, beauty salon, cafeteria etc on site"
Made by a staff member in 2019

"Fantastic support for people "
Made by a staff member in 2019

"Friendly staff great community based facilities Don't know anyone who lives there who doesn't like it "
Made by a visitor in 2019

"Due to stroke, years ago, cannot manage things on my own."
Made by a resident in 2019

"Warm, Friendly and very Welcoming "
Made by a staff member in 2019

"Great environment, maintained to an exceptional standard, adaptions within accommodate all tenants needs and strive to continuously improve. The size ..." Show more
"Great environment, maintained to an exceptional standard, adaptions within accommodate all tenants needs and strive to continuously improve. The size of the flats and bungalows is remarkable with a modern twist within. Generally a pleasant community hub with wonderful staff " Show less

Made by a staff member in 2019

"The environment is beautiful, and welcoming, the staff are friendly and always keen to help. "
Made by a in 2019

"Great scheme. The residents are well looked after and always happy. There is always lots of activities for the residents they meet together preventing..." Show more
"Great scheme. The residents are well looked after and always happy. There is always lots of activities for the residents they meet together preventing them from getting lonely." Show less

Made by a visitor in 2019

"It is somewhere I aspire to live when I am older- a safe environment that also offers independence, a community under one roof so that I would not suf..." Show more
"It is somewhere I aspire to live when I am older- a safe environment that also offers independence, a community under one roof so that I would not suffer isolation but also retain my dignity and privacy " Show less

Made by a visitor in 2019

"Aspen Gardens has been the center piece of a major regeneration area and acts as a hub to the community. Not only does it look good but it provides cr..." Show more
"Aspen Gardens has been the center piece of a major regeneration area and acts as a hub to the community. Not only does it look good but it provides crucial housing and services to many people who have had their lives enhanced as a result of living there." Show less

Made by a visitor in 2019

"Its a wonderful scheme managed by colleagues of mine that really care for the residents and go the extra mile to ensure they are safe and happy"
Made by a staff member in 2019

"An amazing extra care scheme where residents can have 24/7 care when needed yet remain independent. Fantastic caring staff and caters make for an fabu..." Show more
"An amazing extra care scheme where residents can have 24/7 care when needed yet remain independent. Fantastic caring staff and caters make for an fabulous environment " Show less

Made by a staff member in 2019

"It is a beautiful building with lots of facilities, including a fabulous restaurant, hair salon and guest facilities. the gardens are lovely and it i..." Show more
"It is a beautiful building with lots of facilities, including a fabulous restaurant, hair salon and guest facilities. the gardens are lovely and it is very welcoming " Show less

Made by a visitor in 2019

"The staff are so caring and the scheme is beautiful. It is so much more than an "extra care" scheme - its an asset for the whole surrounding area."
Made by a staff member in 2019

"I'm proud to work at Aspen Gardens. We offer tenants independent housing with 24 hour support. We have entertainment and activities.
I have seen tenan..." Show more
"I'm proud to work at Aspen Gardens. We offer tenants independent housing with 24 hour support. We have entertainment and activities.
I have seen tenants hospital admissions and care packages reduce as tenants feel safe and are cared for. " Show less

Made by a in 2019

"A friendly atmosphere with a diverse range of facilities and activities "
Made by a visitor in 2019

"Lovely friendly staff and a lovely property."
Made by a staff member in 2019

"Fantastic scheme with friendly staff and loads of activities for residents."
Made by a staff member in 2019

"The staff at Aspen Gardens really care for their tenants. They provide an amazing service and are always looking for ways to include tenants and impro..." Show more
"The staff at Aspen Gardens really care for their tenants. They provide an amazing service and are always looking for ways to include tenants and improve their lives. " Show less

Made by a staff member in 2019

"Regularly attend for training days etc. The environment is always very welcoming. Residents always appear to be involved with activities/lunches etc a..." Show more
"Regularly attend for training days etc. The environment is always very welcoming. Residents always appear to be involved with activities/lunches etc and with whatever is going on around the building. Property always looks immaculate and well maintained." Show less

Made by a visitor in 2019

"there are many reasons I like Aspen Gardens
the support that is given to enable and maintain independence
the varied activities for tenants to take ..." Show more
"there are many reasons I like Aspen Gardens
the support that is given to enable and maintain independence
the varied activities for tenants to take part and enjoy reducing social isolation for the tenants that would normally not venture out of thier own front door.
the support that is given." Show less

Made by a staff member in 2019

"It is a lovely place, with great staff and tenants; also lots of activities and initiative but, most of all, our tenants are happy and well supported ..." Show more
"It is a lovely place, with great staff and tenants; also lots of activities and initiative but, most of all, our tenants are happy and well supported there." Show less

Made by a staff member in 2019

"Aspen gardens is a lovely place to work, the clients and all staff are extremely friendly. staff go to great extremes to ensure clients have a great d..." Show more
"Aspen gardens is a lovely place to work, the clients and all staff are extremely friendly. staff go to great extremes to ensure clients have a great day to day life and every need is met" Show less

Made by a staff member in 2019

"I had to leave my home after 50 years due to ill health. Aspen gardens has let me obtain as much independance as possible that still keeps me safe. It..." Show more
"I had to leave my home after 50 years due to ill health. Aspen gardens has let me obtain as much independance as possible that still keeps me safe. It has everything on site helpful staff careers who are really good lovely food and company. I am the daughter-in-law " Show less

Made by a resident in 2019

"Good accommodation and well looked after"
Made by a resident in 2019

"Aspen gardens is friendly and welcoming place to work. All staff and clients are one big family and I am happy to b apart of it "
Made by a staff member in 2019

"We are one big family. Everyone looks out for each other and its a pleasure to be part of this scheme."
Made by a staff member in 2019

"Aspen gardens is a friendly and welcoming place, clients enjoy the coffee mornings and other activities, staff are helpful at any time"
Made by a staff member in 2019

"It is a lovely site with good staff and amenities in house for the elder residents . "
Made by a visitor in 2019

"Staff are very friendly and residents are always happy every time I visit for a meeting!"
Made by a staff member in 2019

"Such a happy place for our residents with friendly staff, lots going on. Lovely bistro and everywhere is spotlessly clean and tidy"
Made by a staff member in 2019

"great friendly atmosphere. It's more like a hotel than extra care"
Made by a staff member in 2019

"Fantastic atmosphere, plenty of activities and events that the residents take part in, good staff through out the service."
Made by a staff member in 2019

"Aspen Gardens is a warm friendly Scheme. Everyone who visits Aspen comments on how welcoming it is. The residents are at the forefront of everything ..." Show more
"Aspen Gardens is a warm friendly Scheme. Everyone who visits Aspen comments on how welcoming it is. The residents are at the forefront of everything we do. Both Staff and Residents take great pride in keeping the residence feeling "homely"
People choose Aspen Gardens to move to." Show less

Made by a staff member in 2019

"Our tenants are at the centre of everything we do. All our staff strive to come up with new ideas to engage residents and maintain the sense of commun..." Show more
"Our tenants are at the centre of everything we do. All our staff strive to come up with new ideas to engage residents and maintain the sense of community and inclusion that we are very proud of and continuously improve our provisions. " Show less

Made by a staff member in 2019

"It is a lovely development. The staff help create a lovely social atmosphere for the residents. The new memory room and awareness of dementia from sta..." Show more
"It is a lovely development. The staff help create a lovely social atmosphere for the residents. The new memory room and awareness of dementia from staff is an added bonus to this extra care scheme. " Show less

Made by a visitor in 2019

"Its a great scheme, with helpful staff"
Made by a staff member in 2019

"The staff are friendly and helpful, the whole place has a welcoming feel for both residents and visitors. "
Made by a staff member in 2019

"Excellent facilities and space, inside the flats and in the communal areas and gardens. Always a happy welcoming envirnoment"
Made by a visitor in 2019

"A safe secure environment for our residents to engage and flourish during their later years via a vast range of activities and connections with others..." Show more
"A safe secure environment for our residents to engage and flourish during their later years via a vast range of activities and connections with others ensuring everyone is included" Show less

Made by a staff member in 2019
National Housing for Older People Awards
North East region gold award winner

Category: Housing-with-care 41-55 units.
Sponsor: CHS.
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