Broadway House

Enhanced sheltered housing
The Broadway, Sandhurst, Berkshire, GU47 9BX
The Broadway, Sandhurst, Berkshire, GU47 9BX

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Manager's Description

"Broadway House is in an enviable location with all amenities on it’s doorstep. We have a very popular local authority library within a few steps of our main entrance which many of our residents use ..." Show more "Broadway House is in an enviable location with all amenities on it’s doorstep. We have a very popular local authority library within a few steps of our main entrance which many of our residents use daily. The bus stop, GP surgery, post office, local shops, park, café, day centre and dentists are also on our doorstep.

We were awarded a "Sandhurst Community Award" by the town's Mayor in 2015 for providing services to the community (Tai chi ad other groups using our facilities to prevent social isolation in the wider area). We are often told that there is an instant feeling of "homeliness" when people visit us for the first time, and the warmth of their welcome is also frequently mentioned. We are now multiple winners of the EAC Housing for Older People Awards and are now the proud recipients of Bronze, Silver and Gold Awards." Show less

Main Facts

Enhanced sheltered housing
30 flats. Built in 1975 and renovated in 2019. Sizes studio, 1 bedroom, 2 bedroom. Includes mobility and wheelchair standard properties.
Enhanced Indep Living scheme with Visiting management staff (Housing support staff are on duty daily from 8.30am to 4.30pm), Non-resident management staff (7 days) and Careline alarm service
Lift, Stair lift(s), Lounge, Dining room, Laundry, Guest facilities, Garden, Hobby room, Activities room, Hairdressing salon, Assisted bathing facility, We have a large public car park at the entrance to our building and there is a public library in the c
Whole site accessible by wheelchair. Access to site easy. Distances: bus stop 25 yards; shop 50 yards; post office 50 yards; town centre 250 yards; GP 50 yards; social centre 200 yards.
Regular social activities include: Bingo 2 x weekly, Tai Chi, coffee mornings, games afternoons, and seasonal events, organised by scheme staff. Meal(s) available (lunch every day). New residents accepted from 55 years of age.
Tenure(s): Rent (social landlord)

Info updated: 05/08/2019   Update info

Availability

Check with Silva Homes - none notified to EAC - Advertise vacancies / sales.

Residents' views

A number of residents have taken part in the EAC National Housing for Older People Awards, or used the EAC Residents Consultation Service (RCS); they have given top marks to this scheme for:
Activities and outings
Care services
Community spirit
Consultation
Convenience of the location
Lifestyle
Link with community at large
Meals
Number / size of facilities
Overall ratings
Practicality of the individual apartments
Privacy
Quality of design
Quality of the building and facilities
Quality of the facilities
Quality of the garden
Quality of the individual apartments
Safety and security
Space standards of individual apartments
Staff role and interaction

Comments made in nominations for the EAC National Housing for Older People Awards

"It’s fantastic. All residents love it here. They are happy and well looked after by the awesome staff."
Made by a staff member in 2019

"The house has great facilities and the individual flats are just right for residents to be able to maintain independence whilst still having support w..." Show more
"The house has great facilities and the individual flats are just right for residents to be able to maintain independence whilst still having support when needed. Most of all, the staff are magnificent; they are caring and always ready to help residents enjoy life!" Show less

Made by a visitor in 2019

"A very relaxed friendly place that looks great after the refurbishment "
Made by a visitor in 2019

"When I have visited it always seems so homely and friendly, I absolutely love the new decor it really brings things up to date whilst still recognisi..." Show more
"When I have visited it always seems so homely and friendly, I absolutely love the new decor it really brings things up to date whilst still recognising the more mature tastes. The resident's seem VERY well supported to live life as they desire. " Show less

Made by a visitor in 2019

"The friendly professional staff. Karen Thomas is an Angel. Very happy loving atmosphere."
Made by a visitor in 2019

"Happy residents in a lovely environment"
Made by a visitor in 2019

"All the staff are so very friendly and helpful. It is such a warm caring place. Highly recommended to anyone who wishes to live in a very safe, caring..." Show more
"All the staff are so very friendly and helpful. It is such a warm caring place. Highly recommended to anyone who wishes to live in a very safe, caring, homely environment. My friend is very happy here indeed." Show less

Made by a visitor in 2019

"My 96 year old mother lives in a sheltered flat at the scheme. She is very happy living there. The staff are hard working and always cheerful. The com..." Show more
"My 96 year old mother lives in a sheltered flat at the scheme. She is very happy living there. The staff are hard working and always cheerful. The communal areas are spotless and after the recent refurbishment, you’d hard pushed to find a better home. There are activities every day" Show less

Made by a visitor in 2019

"Broadway House is an excellent place to live. All the staff are friendly and helpful. I've lived here for 4 years and couldn't ask for better. Last ye..." Show more
"Broadway House is an excellent place to live. All the staff are friendly and helpful. I've lived here for 4 years and couldn't ask for better. Last year was awful as we lost a loved younger member of staff to cancer, but the team carried us though our sadnesses. " Show less

Made by a resident in 2019

"Very friendly professional staff"
Made by a visitor in 2019

"My brother lives there and has always enjoyed the atmosphere and the help given by staff."
Made by a visitor in 2019

"My brother-in-law is resident there and is well looked after."
Made by a visitor in 2019

"The staff are friendly and they look after me well. There are lots of social functions."
Made by a resident in 2019

"Very nice place with friendly staff. "
Made by a visitor in 2019

"The environment, care and support the team provide to all of the residents is fantastic. I am always treated with warmth and friendliness, the team pr..." Show more
"The environment, care and support the team provide to all of the residents is fantastic. I am always treated with warmth and friendliness, the team provide the highest level of service and commitment in providing an amazing and consistent service. It is also a pleasure when attending organised events. " Show less

Made by a visitor in 2019

"Trust and confidence in the staff"
Made by a visitor in 2019

"Staff are very friendly and welcoming "
Made by a visitor in 2019

"Fantastic place. And Melissa White is outstanding. "
Made by a visitor in 2019

"The level of care from the team is outstanding. They go above and beyond for all their clients and families. It's a warm place to visit."
Made by a visitor in 2019

"Great friendly staff, always keen to help and are very polite. "
Made by a visitor in 2019

"Great activities, wonderful staff. Where I'd want to be in many years "
Made by a visitor in 2019

"Wonderful area wonderfull people wonderful place to live wonderful views "
Made by a visitor in 2019

"The sense of community as well as love and care given by all"
Made by a visitor in 2019

"The staff are exceptional brilliant with all the residents and visitors. My father couldn’t of spent the last 5 years of his life in a more friendly..." Show more
"The staff are exceptional brilliant with all the residents and visitors. My father couldn’t of spent the last 5 years of his life in a more friendly place. " Show less

Made by a visitor in 2019

"It's an amazing place for the residents! "
Made by a visitor in 2019

"The staff are compassionate and caring and create a wonderful community for residents providing support when needed and fun, happy days in abundanc..." Show more
"The staff are compassionate and caring and create a wonderful community for residents providing support when needed and fun, happy days in abundance . " Show less

Made by a visitor in 2019

"Broadway House is an unique scheme, recently refurbished, with a diverse group of residents and a fabulous team of staff who work together very closel..." Show more
"Broadway House is an unique scheme, recently refurbished, with a diverse group of residents and a fabulous team of staff who work together very closely to provide good housing management along side a team providing lunches and a wide range of social activities and events. " Show less

Made by a staff member in 2019

"I've been a carer coming into Broadway house for 18yrs .. it's a lovely place friendly staff always something for the residents to do "
Made by a staff member in 2019

"I work as a carer to some of the residents who live there, it offers them their independence with all the comforts of home and the confidence to live ..." Show more
"I work as a carer to some of the residents who live there, it offers them their independence with all the comforts of home and the confidence to live their lives knowing there is always help available if needed from the wonderful staff as well as the marvellous catering." Show less

Made by a staff member in 2019

"It enables me to stay relatively independent knowing that care is always at hand the staff karen thomas sally knight Melissa are all so caring nothing..." Show more
"It enables me to stay relatively independent knowing that care is always at hand the staff karen thomas sally knight Melissa are all so caring nothing is to much trouble its a very happy place " Show less

Made by a resident in 2019

"My wife’s grandma is housed there and the place is so lovely and the staff are excellent. There so much to do there from Bingo. Living in Birmingham..." Show more
"My wife’s grandma is housed there and the place is so lovely and the staff are excellent. There so much to do there from Bingo. Living in Birmingham we know she’s in safe hands at Broadway house " Show less

Made by a visitor in 2019

"It is a warm and welcoming place fo residents and visitors. I help with a Club that is held there each month. The facilities are excellent and the s..." Show more
"It is a warm and welcoming place fo residents and visitors. I help with a Club that is held there each month. The facilities are excellent and the staff are always helpful." Show less

Made by a volunteer in 2019

"It is a friendly homely place to visit, the staff are helpful and kind, and everywhere is sparkling clean. A pleasure to go there."
Made by a visitor in 2019

"The staff are ALWAYS, helpful, caring and positive. Residents are well cared for by attentive patient staff. The 'House' is always clean, welcoming an..." Show more
"The staff are ALWAYS, helpful, caring and positive. Residents are well cared for by attentive patient staff. The 'House' is always clean, welcoming and bright. Broadway House, since it was built nearly 40 years ago remains the place many elderly people say they would like to live," Show less

Made by a volunteer in 2019

"There is always a welcoming, cheerful and caring attitude amongst the staff and the residents.
The public rooms are beautifully decorated and very cle..." Show more
"There is always a welcoming, cheerful and caring attitude amongst the staff and the residents.
The public rooms are beautifully decorated and very clean. I feel that the residents are happy to be there." Show less

Made by a volunteer in 2019

"Safe environment.
Activities for residents I.e bingo and afternoon tea. A clean and tidy environment, very helpful staff. Always clean and tidy. At C..." Show more
"Safe environment.
Activities for residents I.e bingo and afternoon tea. A clean and tidy environment, very helpful staff. Always clean and tidy. At Christmas it is lovely decorated with residents able to decorate the tree and amongst other things. Very well organised. Staff always welcoming with a smile." Show less

Made by a visitor in 2019

"Friendly, happy atmosphere between staff and residents alike. Staff are always helpful and the premises clean, warm and welcoming."
Made by a volunteer in 2019

"Broadway House is amazing the support staff Karen Sally and Melissa are fantastic I am so lucky that my mother is a resident there as I live in Birmin..." Show more
"Broadway House is amazing the support staff Karen Sally and Melissa are fantastic I am so lucky that my mother is a resident there as I live in Birmingham she is treated with so much care and humanity its such a warm and inviting environment lots of activities taking place" Show less

Made by a visitor in 2019

"Broadway is an amazing place to work. I have worked here since March 2018. The staff and residents are amazing and the place has such a lovely vibe. "
Made by a staff member in 2019

"Lovely friendly scheme, fabulous staff."
Made by a visitor in 2019

"My Grand father was a resident at broadway house in which he was very happy. The staff including Sally and Karen were very kind and helpful. Broadway ..." Show more
"My Grand father was a resident at broadway house in which he was very happy. The staff including Sally and Karen were very kind and helpful. Broadway house has a lovely atmosphere and ambience which is very homley. " Show less

Made by a visitor in 2019

"Broadway House provides a tailored made support care service for the service users. The staff are friendly and welcoming it’s a place of inclusion n..." Show more
"Broadway House provides a tailored made support care service for the service users. The staff are friendly and welcoming it’s a place of inclusion no one feels excluded!
" Show less

Made by a staff member in 2019

"Always a smilling face from all the staff. Karen, the mager is fantastic."
Made by a visitor in 2019

"I work at the HO of the Social Housing Association that owns Broadway and worked directly with the team.I have always found them extremely professiona..." Show more
"I work at the HO of the Social Housing Association that owns Broadway and worked directly with the team.I have always found them extremely professional,kind and hard working.I have visited a few times and have witnessed the quality of life of the residents and the high standard of care received." Show less

Made by a in 2019

"Broadway House is a fantastic environment to work in, this has recently been enhanced following a major refurbishment. As staff we are always welcomi..." Show more
"Broadway House is a fantastic environment to work in, this has recently been enhanced following a major refurbishment. As staff we are always welcoming to both family members and visitors alike, making it a pleasant scheme to live. We always go that extra mile to ensure happiness." Show less

Made by a staff member in 2019

"Warm and friendly as you cross the door, the staff are caring but so much more. An atmosphere that makes you feel like home, a community spirit so you..." Show more
"Warm and friendly as you cross the door, the staff are caring but so much more. An atmosphere that makes you feel like home, a community spirit so you're never alone. Seasonal events and home cooked food every day, where is this place I hear you say? BROADWAY HOUSE " Show less

Made by a visitor in 2019

"As a regular volunteer I can honestly say that Broadway House in Sandhurst Berkshire is the most friendly and supportive scheme I have ever visited. N..." Show more
"As a regular volunteer I can honestly say that Broadway House in Sandhurst Berkshire is the most friendly and supportive scheme I have ever visited. Nothing is too much trouble for the amazingly helpful staff and the atmosphere that greats you on arrival is the very best there is. " Show less

Made by a volunteer in 2019

"Wonderful staff, caring and gentle. All residents are happy. "
Made by a visitor in 2019

"Professional and friendly staff very welcoming. Like home from home. A kind and caring environment. Nothing is too much trouble. The management tea..." Show more
"Professional and friendly staff very welcoming. Like home from home. A kind and caring environment. Nothing is too much trouble. The management team are great" Show less

Made by a visitor in 2019

"Fantastic staff, great service provided"
Made by a visitor in 2019

"The staff really care about the people, the place and the service they provide. "
Made by a visitor in 2019

"The staff in particular are kind and gentle. Karen Thomas always takes the time to listen."
Made by a visitor in 2019

"I used to work at Broadway house and have retired but still return to volunteer as its such a lovely place to be I also visit in a regular basis to co..." Show more
"I used to work at Broadway house and have retired but still return to volunteer as its such a lovely place to be I also visit in a regular basis to coffee mornings and raffles to catch up with all the residents it’s such a lovely atmosphere " Show less

Made by a volunteer in 2019

"We have undergone a huge refurbishment this year with massive upheaval, we have also lost a valued member of staff who died suddenly causing untold di..." Show more
"We have undergone a huge refurbishment this year with massive upheaval, we have also lost a valued member of staff who died suddenly causing untold distress to everybody, staff and residents'. Despite this terribly distressing time we have ensured our resident's wellbeing and happiness has been our top priority. " Show less

Made by a staff member in 2019

"A friend's mother is in there and they provide terrific care for her. She is very happy."
Made by a visitor in 2019

"The staff at Broadway House are excellent, so hard working and caring providing a happy and safe environment for the residents"
Made by a visitor in 2019

"A pleasant experience visiting.staff helpful and cheerful. clean and pleasant ."
Made by a visitor in 2019

"very friendly staff, residents are extremely happy "
Made by a visitor in 2019

"Wonderful care for the residents from caring and committed staff."
Made by a visitor in 2019

"Mother in law loves it, the best move she ever made, it's like living in an hotel. The staff are excellent, kind and caring, just like family. It's sp..." Show more
"Mother in law loves it, the best move she ever made, it's like living in an hotel. The staff are excellent, kind and caring, just like family. It's spotlessly clean, the food is first rate with a fantastic menu. She says she couldn't ask for more." Show less

Made by a visitor in 2019

"My mother lives there, they are so friendly and helpful to everyone. She is 98 and living there has given her a new lease of life , the opportunity t..." Show more
"My mother lives there, they are so friendly and helpful to everyone. She is 98 and living there has given her a new lease of life , the opportunity to mix and socialise with others is terrific." Show less

Made by a visitor in 2019

"Staff are amazing and very caring. Always there to support families of residents and go above and beyond all the time "
Made by a visitor in 2017

"My father stayed in Broadway |House and we always found the staff to be lovely and welcoming. Dinner was optional in the dining room and they treated ..." Show more
"My father stayed in Broadway |House and we always found the staff to be lovely and welcoming. Dinner was optional in the dining room and they treated him like he was staying in an hotel. They put on entertainment too. Very attentive" Show less

Made by a visitor in 2017

"The staff are very professional and extremely helpful, very polite and always there to give advice and listen."
Made by a visitor in 2017

"I visit my partner at Broadway house. It is a very nice place to live with wonderful staff looking after everyone. They always make me welcome."
Made by a visitor in 2017

"Great place to live. I am very happy and the staff are great."
Made by a resident in 2017

"I like the activities, especially Tai CHi. I like my flat and the staff are good and helpful. I like the community and have made lots of friends. I do..." Show more
"I like the activities, especially Tai CHi. I like my flat and the staff are good and helpful. I like the community and have made lots of friends. I do tug of war and have joined a walking group." Show less

Made by a resident in 2017

"I am very happy living in these quarters. Food good, free options of what you want to do. Acknowledged health problems on certain day. Thank you Cath."
Made by a resident in 2017

"I have lived here with my husband since 2007 and I am still loving it even now. I fee happy and very safe here. The staff are very helpful and kind an..." Show more
"I have lived here with my husband since 2007 and I am still loving it even now. I fee happy and very safe here. The staff are very helpful and kind and there is always someone on hand when I need them. And I love the social times and join is most of the activities when I am able to do so. It's wonderful." Show less

Made by a resident in 2017

"There is a wonderful camaraderie here, not only with the residents but also our lovely staff who are always willing to go the extra mile. Our kitchen ..." Show more
"There is a wonderful camaraderie here, not only with the residents but also our lovely staff who are always willing to go the extra mile. Our kitchen staff give us great meals. We also have a great social life together." Show less

Made by a resident in 2017

"Excellent place to live - couldn't be living in a better place.. Very happy - Lots of support."
Made by a resident in 2017

"We lived in the community and struggled to cope. We feel safe and secure here."
Made by a resident in 2017

"I have lived here since 2004. I have no family and was born unable to hear or speak, so have been very isolated. Broadway House and its community feel..." Show more
"I have lived here since 2004. I have no family and was born unable to hear or speak, so have been very isolated. Broadway House and its community feel means everything to me and is my home and family. I am so glad I live here." Show less

Made by a resident in 2017

"I like living here because I am well looked after by a caring staff who make sure we have a nourishing meal every day, and we live in a clean and heal..." Show more
"I like living here because I am well looked after by a caring staff who make sure we have a nourishing meal every day, and we live in a clean and healthy environment." Show less

Made by a resident in 2017

"Firstly staff are wonderful. Residence kept to high standard of cleanliness. Lunch available every day if required. Washing & drying facilities. Haird..." Show more
"Firstly staff are wonderful. Residence kept to high standard of cleanliness. Lunch available every day if required. Washing & drying facilities. Hairdresser comes weekly. Something happening each day, bingo, Tai Chi, craft club, coffee morning, raffles in dining room. Buses, station, shops very near, also doctor, dentist." Show less

Made by a resident in 2017

"I fee safe. I like the dinners. I like the staff ad living here makes me very happy."
Made by a resident in 2017

"Excellent care & support from staff for me which takes the pressure off my daughter. I had serious health issues in 2010 and the support from everyone..." Show more
"Excellent care & support from staff for me which takes the pressure off my daughter. I had serious health issues in 2010 and the support from everyone here was absolutely terrific. This is my hoe and I love it." Show less

Made by a resident in 2017

"Near family, good staff, nice flat. Very happy."
Made by a resident in 2017

"It's bee a very happy 12 months I've been here. The staff are wonderful, very helpful & caring. We are all a big happy family. The food is very good. ..." Show more
"It's bee a very happy 12 months I've been here. The staff are wonderful, very helpful & caring. We are all a big happy family. The food is very good. Much nicer than being on my own." Show less

Made by a resident in 2017

"I like living here as it is such a lovely place. The wardens are so nice, and we are well looked after. You couldn't find a better place to live anywh..." Show more
"I like living here as it is such a lovely place. The wardens are so nice, and we are well looked after. You couldn't find a better place to live anywhere. I have been here for 1.5 years and have made many friends." Show less

Made by a resident in 2017

"Safety, direct help & support. Always warm. Prompt assistance from maintenance depts. And a general cheerfulness. High standards, meals and entertainm..." Show more
"Safety, direct help & support. Always warm. Prompt assistance from maintenance depts. And a general cheerfulness. High standards, meals and entertainment." Show less

Made by a resident in 2017

"I really like living here, the dinners are always perfect to me. I love my flat, the activities are great as are the staff; and I have a lot of friend..." Show more
"I really like living here, the dinners are always perfect to me. I love my flat, the activities are great as are the staff; and I have a lot of friends." Show less

Made by a resident in 2017

"Wonderful staff. Good living conditions."
Made by a resident in 2017

"They looked after my grandad amazingly, never had any complaints. "
Made by a visitor in 2017

"Staff always helpful and friendly. Nothing's too much trouble. "
Made by a visitor in 2017

"Broadway house has extremely caring and knowledgable staff , nothing is too much trouble for them ."
Made by a visitor in 2017

"I am so very fortunate to be connected with Broadway House where I volunteer in social events. The amazing and friendly staff have created an atmosphe..." Show more
"I am so very fortunate to be connected with Broadway House where I volunteer in social events. The amazing and friendly staff have created an atmosphere where everyone, whether they be residents, visiting family, friends, or volunteers, feels welcome and included. I believe every community should have a Broadway House." Show less

Made by a volunteer in 2017

"It truly is one of the best places on earth. When I need extra support, I hope I can move in there. "
Made by a visitor in 2017

"Peace of mind knowing my Aunt is safe, happy and comfortable with life. Literally not a care in the world! "
Made by a visitor in 2017

"Safe, tidy, clean, friendly, happy, fun, lovable, active, warm, helpful."
Made by a resident in 2017

"It is clean bright and cheerful and smells nice. Very welcoming and the staff are amazing, friendly, helpful and very supportive of the residents. If ..." Show more
"It is clean bright and cheerful and smells nice. Very welcoming and the staff are amazing, friendly, helpful and very supportive of the residents. If I needed assisted living I would be happy to live there myself. " Show less

Made by a visitor in 2017

"I visit Broadway House to meet my wife who works there. At every point of interaction between the staff and the residents I see joy and happiness. You..." Show more
"I visit Broadway House to meet my wife who works there. At every point of interaction between the staff and the residents I see joy and happiness. You feel it when you walk into the scheme and I hear about all of the positive feedback from others who attend too." Show less

Made by a visitor in 2017

"Friendly staff and lovely environment "
Made by a visitor in 2017

"There's always a friendly atmosphere when you visit, with the very attentive and lovely staff helping to achieve this. "
Made by a visitor in 2017

"I feel very privileged to work with such professional, caring & like minded colleagues. We are all intent on providing the highest levels of service &..." Show more
"I feel very privileged to work with such professional, caring & like minded colleagues. We are all intent on providing the highest levels of service & enjoyment for our residents, families & all visitors to our scheme." Show less

Made by a staff member in 2017

"Broadway House is outstanding in every way. The staff are the very best you could ask for, they are helpful and caring and work tirelessly to the high..." Show more
"Broadway House is outstanding in every way. The staff are the very best you could ask for, they are helpful and caring and work tirelessly to the highest standard to ensure the residents have the best quality of life. I am very happy that my father is a resident." Show less

Made by a visitor in 2017

"Staff are very dedicated and hardworking "
Made by a visitor in 2017

"Staff are excellent, especially the Manager, Karen. Very caring and understanding."
Made by a visitor in 2017

"Whenever I visit the staff are so friendly and the residents look happy and relaxed. The atmosphere is relaxed yet professional and you're made to fee..." Show more
"Whenever I visit the staff are so friendly and the residents look happy and relaxed. The atmosphere is relaxed yet professional and you're made to feel welcome. The grounds look great and we'll tended to. It generally has a homely feel and is loved by all who live there " Show less

Made by a visitor in 2017

"I don't just "like" working at Broadway house, i LOVE working there! My managers & colleagues are inspirational & so too are our residents. The atmosp..." Show more
"I don't just "like" working at Broadway house, i LOVE working there! My managers & colleagues are inspirational & so too are our residents. The atmosphere is incredibly warm & welcoming. I feel like I'm cooking for my family. A truly unique place." Show less

Made by a staff member in 2017

"Friendly ,happy and welcoming staff, exceptionally clean with well organised events and amazing dinners served daily, "
Made by a visitor in 2017

"Always clean, tidy and well run. The staff are extremely helpful, friendly and approachable with an excellent care to confidential and sensitive qu..." Show more
"Always clean, tidy and well run. The staff are extremely helpful, friendly and approachable with an excellent care to confidential and sensitive queries. The residents are also happy, this shows when I visit my mum. My mum is extremely happy here and loves her home" Show less

Made by a visitor in 2017

"I have visited this scheme on many occasions, the staff there are welcoming and arrange such lovely events for tenants."
Made by a volunteer in 2017

"Friendly staff who are helpful and caring, welcoming residents who are kindly and sharing. The office door is open with time for all, if advice is req..." Show more
"Friendly staff who are helpful and caring, welcoming residents who are kindly and sharing. The office door is open with time for all, if advice is required. No problem's too small. Freshly cooked meals, and an atmosphere that makes everyone proud. All ingredients that make Broadway stand out from the crowd" Show less

Made by a volunteer in 2017

"Broadway House is exemplary. Everyone's needs are met; whether they've lived there for years, or are brand new to the scheme, every single person is v..." Show more
"Broadway House is exemplary. Everyone's needs are met; whether they've lived there for years, or are brand new to the scheme, every single person is valued the same and treated with kindness, genuine affection and with the utmost care and attention. There is no other community like it." Show less

Made by a volunteer in 2017

"It was very very caring for my mother"
Made by a visitor in 2017

"This is a very clean well run care home for the elderly and the activities provided for the residents is second to none. Well done to all who work the..." Show more
"This is a very clean well run care home for the elderly and the activities provided for the residents is second to none. Well done to all who work there.
" Show less

Made by a visitor in 2017

"Having volunteered on many occasions, I can honestly say Broadway House is a very special place. The attentive and proactive staff make everyone feel ..." Show more
"Having volunteered on many occasions, I can honestly say Broadway House is a very special place. The attentive and proactive staff make everyone feel welcome, nothing is too much trouble, and everyone whether they be residents, family, or visitors speak of the amazing atmosphere you feel as you enter. " Show less

Made by a volunteer in 2017

"Well maintained looked after well by local authorities "
Made by a visitor in 2017

"Warm and welcoming staff. Spotless interior and lovely maintained gardens. My friend who is a resident feels totally at home and knows she is well ca..." Show more
"Warm and welcoming staff. Spotless interior and lovely maintained gardens. My friend who is a resident feels totally at home and knows she is well cared for." Show less

Made by a visitor in 2017

"A warm, caring, friendly, inclusive environment with happy staff and residents. Nothing is too much trouble for the team; they have a great relationsh..." Show more
"A warm, caring, friendly, inclusive environment with happy staff and residents. Nothing is too much trouble for the team; they have a great relationship with the residents. It can be difficult when a parent/friend has to go into a care home but this one is a home from home" Show less

Made by a visitor in 2017

"I have worked at Broadway house for almost 11 years which speaks for itself. My colleagues are a great bunch of people to work with and we are all ver..." Show more
"I have worked at Broadway house for almost 11 years which speaks for itself. My colleagues are a great bunch of people to work with and we are all very flexible and can cover any situation at a minutes notice. We all have the residents care and wellbeing as our priority." Show less

Made by a staff member in 2017

"My parents are well cared and looked after there"
Made by a visitor in 2017

"My parents moved here in April. All the staff are kind and caring in particular Karen Thomas manager and Sally who go over and above to care for them...." Show more
"My parents moved here in April. All the staff are kind and caring in particular Karen Thomas manager and Sally who go over and above to care for them. Karen recently took my father (91) to hospital, waiting with him. Nothing is to much trouble. Simply outstanding. Well done!" Show less

Made by a visitor in 2017

"The staff there are fantastic and very caring "
Made by a visitor in 2017

"We recently moved mum here and the level of care and support and activitys is a huge step up from her previous place. Warm, friendly staff and very we..." Show more
"We recently moved mum here and the level of care and support and activitys is a huge step up from her previous place. Warm, friendly staff and very well maintained facilities." Show less

Made by a visitor in 2017

"It's a lovely, safe, cosy home for residents with fantastic staff. Residents are very happy and content and enjoy meeting for lunch and activities org..." Show more
"It's a lovely, safe, cosy home for residents with fantastic staff. Residents are very happy and content and enjoy meeting for lunch and activities organised at the home. " Show less

Made by a visitor in 2017

"(on behalf of tenant without email) Broadway house is a wonderful building with brilliant staff who see to all the needs of us residents. There is nev..." Show more
"(on behalf of tenant without email) Broadway house is a wonderful building with brilliant staff who see to all the needs of us residents. There is never a job that is too complex or big and they will always go the extra mile. " Show less

Made by a resident in 2017

"I'm a new member of staff to Broadway House and the team are absolutely brilliant. The independence that they promote is allowing our older residents ..." Show more
"I'm a new member of staff to Broadway House and the team are absolutely brilliant. The independence that they promote is allowing our older residents to live a more fulfilled life with numerous social activities that bring the unit as well as the community together." Show less

Made by a staff member in 2017

"I work here. The entire team of residents and staff are incredible. We were nominated for & won the local Community Award in 2015 for events at Broadw..." Show more
"I work here. The entire team of residents and staff are incredible. We were nominated for & won the local Community Award in 2015 for events at Broadway House that promote the inclusion of others living in the local area. Happy resident's and staff equal a great reputation. " Show less

Made by a staff member in 2017

"My grandmother moved to Broadway house about a year ago and her life has been transformed. She has a new lease of life and has something to look forw..." Show more
"My grandmother moved to Broadway house about a year ago and her life has been transformed. She has a new lease of life and has something to look forward to every single day." Show less

Made by a visitor in 2017

"I go and see my nan and people are always nice and frendly. The staff are always there if I need help. "
Made by a visitor in 2017

"Very friendly and homely always clean and tidy staff are always available when nesserary. "
Made by a visitor in 2017

"The staff are totally brilliant. The atmosphere here is that of one large happy family and every resident would agree with me. The majority do not hav..." Show more
"The staff are totally brilliant. The atmosphere here is that of one large happy family and every resident would agree with me. The majority do not have internet access and I think I speak for all of them. Please consider Broadway House for the Gold Award. Thank you very much." Show less

Made by a resident in 2017

"My 96 year old Mother in Law is living there and since moving in she has had a new lease of life. The building is always kept spotless, the staff are ..." Show more
"My 96 year old Mother in Law is living there and since moving in she has had a new lease of life. The building is always kept spotless, the staff are so kind and friendly and the food is fantastic." Show less

Made by a visitor in 2017

"The staff and facility have given my grandmother a new lease of life. Thank you"
Made by a visitor in 2017

"Very friendly, lots of activities for the elderly, good staff support."
Made by a visitor in 2017

"happy environment where everyone is made to feel welcome and at home"
Made by a visitor in 2017
National Housing for Older People Awards
South East region gold award winner

Category: Housing-with-care under 41 units.
Sponsor: FirstPort.
National bronze award winner

Category: Housing-with-care under 41 units.
Sponsor: FirstPort.
National bronze award winner
in the EAC Housing for Older People Awards 2017.
Category: Housing-with-care under 36 units.
Sponsor: The ExtraCare Charitable Trust.
National gold award winner
in the EAC Housing for Older People Awards 2014.
Category: Housing-with-care under 30 units.
Sponsor: The ExtraCare Charitable Trust.
National silver award winner
in the EAC Housing for Older People Awards 2013.
Category: My home.
Sponsor: ARCO.
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