This study explored how people make choices about their care, how they obtain relevant information, and the barriers they face in choosing the care and support they want. It did so in the light of the recent Care Act (2014), which was intended to increase the control people have over their care and choice in how their needs are met. We wanted to find out how successfully these responsibilities have been fulfilled.
The study demonstrates that care information provided can be limited, inaccessible or inappropriate. These trends would seem to present an important barrier to realising the aims of the Care Act.