Private Retirement Housing Code of Practice England

The Code for England was launched on 1 June 2016 by the Government under the Leasehold, Housing and Urban Development Act 1993. It aims to promote best practice in the management of leasehold retirement housing, regardless of whether the services are provided by private companies or housing associations. The Code can be used as evidence […]

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The ARCO Consumer Code

ARCO aims to set and maintain high standards for operators of Retirement Communities in the UK. The ARCO Consumer Code was launched in 2015, and updated in 2017, to provide a benchmark for good practice within the housing-with-care sector. The Code applies to Retirement Communities in the UK that have been registered with ARCO by […]

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Shared Ownership Leases What is shared ownership leasehold and how does it work

The purpose of this advice note is to provide a brief overview of shared ownership lease for owners/purchasers and property professionals. The Department for Communities and Local Government maintain detailed information on shared ownership leases on their website. Housing associations will also maintain useful information for purchasers and owners of shared ownership leasehold properties.

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Service charges and other issues

This booklet covers the following issues: – service charges – administration charges – insurance – ground rent – Estate Management Scheme charges – Recognised Tenants’ Associations – forfeiture and possession It is primarily directed towards leaseholders, including tenants, unless expressly provided otherwise, who, for example, may pay variable service charges and administration charges. The advice […]

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AT HOME Audit Tool for Housing Related Services for Older Minority Ethnic People

This toolkit has been designed to help ensure that housing and related services take account of the needs of black and minority ethnic (BME) elders. It will be particularly useful to service commisssioners and providers as well as older people from BME groups.

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Free Services for gas and electricity customers across the UK

A guide to the free services available and who is eligible to claim them. Help includes password protection scheme, meter reading, moving meters, gas checks, special controls and adapters.

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Commonhold Leasehold Reform Act 2002 The Right To Manage

Explanation of leaseholders right to transfer the landlord’s management functions to a special company set up by them

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Opening up the Resources of Sheltered Housing to the Wider Community

Guide examining the issues around expanding the reach and scope of sheltered housing schemes to meet the housing and care needs of the wider community.

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