The ARCO Consumer Code

ARCO aims to set and maintain high standards for operators of Retirement Communities in the UK. The ARCO Consumer Code was launched in 2015, and updated in 2017, to provide a benchmark for good practice within the housing-with-care sector. The Code applie

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Resident Consultation Service

A Resident Consultation Service which engages residents of all forms of housing for later life via a stimulating card game. The reports to housing providers give clear feedback of how residents view their facilities and services.

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Growing Older Together: The Case for Housing that is Shaped and Controlled by Older People

This Housing LIN Case Study Report shows how collaborative models of service delivery for older people are now being widely adopted in the heath and care sectors and suggests that housing could do more to embrace this. And with an increasing interest in b

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Commonhold & Leasehold Reform Act 2002 : The Right To Manage

Explanation of leaseholders right to transfer the landlord’s management functions to a special company set up by them

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Opening up the Resources of Sheltered Housing to the Wider Community

Guide examining the issues around expanding the reach and scope of sheltered housing schemes to meet the housing and care needs of the wider community.

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Improvement Drivers in Local Authority Housing

This report examines the factors that have resulted in local authorities (and ALMO’s) significantly improving their performance. The evidence from Audit Commission inspections is examined, and 20 cases are evaluated

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Arms Length Management Organisations

A practical guide to answer the most commonly asked questions by council tenants about Arms Length Management Organisations

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Housing & Older People : time for fresh thinking & new ideas

Promotes the need for fresh thinking about older peoples housing needs, in view of the growth in owner occupation and the links between health and housing etc. Older people should be actively involved in service planning, and alternatives to reidential ca

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