Regulating Care in Wales a guide for people using services

Role of the Care Standards Inspectorate in regulating the provision of care (domiciliary care & care homes) throughout Wales

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Introduction to the Financial Services Authority information for consumers

Explains the role of the FSA, the independent watchdog that regulates financial services in the UK and protects the rights of retail customers. Also explains the financial services not covered & the organisations that do regulate them.

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Care Quality Commission

The Care Quality Commission monitors, inspect and regulates health and social care services in England, and publish what it finds including ratings to help people choose care. Its websites provides more detail of how it fulfils its responsbilities.

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The Care Commission website

This is the website for the Scottish Commission for the Regulation of Care (The Care Commission), which is a national organisation set up under the Regulation of Care (Scotland) Act 2001to regulate and inspect Scottish Care Services

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Older People as Consumers in Care Homes

Report on a comprehensive study to investigate to what extent care homes residents had exercised choice over their move into a care home, and once there, how far they were able to exercise their right as consumers of care and housing services.

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