This guide has been developed to explain what affordable housing is, the different tenure models available, who it is aimed at and how it is allocated.

Explanation, step by step, of the scheme giving eligible tenants of Registered Social Landlords the legal right to buy the home they currently rent. Effective from January 2005.

Information about this service which deals with complaints from residents (or their representatives) about Registered Social Landlords, and private landlords that are registered with the service