Learning to Listen
A report about involving service users in the development and delivery of home improvement agency and related services.
Read more...
A report about involving service users in the development and delivery of home improvement agency and related services.
Read more...
Guidance on how to prevent problems with goods and services, and how to deal with problems that may arise
Read more...
Information about the key information an FSA authorised firm shouls provide to clients on their first contact
Read more...
Summary of what the following can do :- Patient Advice & Liaison Services, Independent Complaints Advocacy Service, Patient & Public Involvement Forums
Read more...
A checklist for Social Services about sheltered housing that aims to improve joint working, by raising awareness of the potential benefits. Outline information about sheltered housing, together with a checklist of key questions for social services departm
Read more...
Checklist, or tool, for sheltered housing providers to assess how well they work with health & social care services to meet the needs of residents. Useful for Best Value and Supporting People Reviews. A series of questions with tick boxes for answers.
Read more...
Outline information about sheltered housing, together with a checklist of key questions for hospital & primary care staff so that they can assess how well they understand & could work with sheltered housing
Read more...
This factsheet helps you to get the legal help you need, including legal information and advice on civil matters (where you have a dispute with another individual or organisation). It does not cover criminal matters. It covers free advice from local an
Read more...