Miners Court

Extra care housing
Redruth, Cornwall, TR15 1NJ
Redruth, Cornwall, TR15 1NJ

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Manager's Description

"Miners Court in Redruth is the only Extra Care scheme in mid and west Cornwall and is here to provide a home for life for older people.

The development consists of 64 flats and is based in the cent..." Show more
"Miners Court in Redruth is the only Extra Care scheme in mid and west Cornwall and is here to provide a home for life for older people.

The development consists of 64 flats and is based in the centre of Redruth. It has Care and Support Assistants on-site 24 hours a day and is designed to allow residents to live independently in self-contained homes, whilst having the reassurance of full-time on-site care and support if needed.

Our Forever Young Social Hub is open to residents and non-residents. Everyone coming along can use our communal facilities to socialise, make friends and combat loneliness. This costs £7 per day." Show less

Main Facts

Extra care housing
Tenure(s): Rent (social landlord)
64 flats. Built in 1984 and renovated in 2009. Sizes 1 bedroom, 2 bedroom.
Extra Care scheme with on-site care staff (24 hours / 7 days), Visiting management staff (24 hour cover via the Community Alarm Service), Non-resident management staff and Careline alarm service
Lift, Lounge, Restaurant open to the public, Laundry, Guest facilities, Garden, Community centre, Cafe/bistro, Hairdressing salon, Assisted bathing facility, Our Forever Young Social Hub is open to residents and non-residents. Everyone coming along can us
Access to site easy, but less so for less mobile people. Distances: bus stop 200 yards; shop 300 yards; post office 500 yards; town centre 500 yards; GP 1 mile(s).
Regular Social activities include: Social hub Monday to Frifday there are a range of activities on offer - arts & crafts club twice weekly, weekly fim club, and fotnightly coffee morning. Meal(s) available (lunch Mon-Fri). New residents accepted from 55 years of age. Both cats & dogs generally accepted, but not to be replaced.
Housing Authority: Cornwall
Social Care Authority: Cornwall
Architects: Trewin Design Architects

Info updated: 04/07/2018
If you are the manager of Miners Court and want to update your information, please click here.

Availability

Many council and housing association lettings in this area are made through a 'Choice Based Lettings' system called Cornwall Homechoice. See how to register and then bid for properties at: https://www.cornwallhousing.org.uk/find-a-home/homechoice-housing-register/

Residents' views

A number of residents have used EAC's resident consultation card game to give their views on aspects of where they live. They gave top marks to this scheme for:
Care services
Consultation
Meals
Number / size of facilities
Privacy
Quality of design
Quality of the building and facilities
Quality of the facilities
Staff role and interaction

Comments made in nominations for the EAC National Housing for Older People Awards

"Its home but also has access to others as much or as little as you like "
Made by a staff member in 2019

"just the kind of place I would like to live in. Great staff, good activities, good quality service. It is the safe and friendly atmosphere which mak..." Show more
"just the kind of place I would like to live in. Great staff, good activities, good quality service. It is the safe and friendly atmosphere which makes it outstanding. I love the place very much" Show less

Made by a visitor in 2019

"I know some residents that live there, and have visited a few times, friendly people, happy people. "
Made by a visitor in 2019

"Lovely volunteers . Always things going on . Means so much to so many "
Made by a visitor in 2019

"It is a safe and caring place to live and work and the residents really appreciate what we do for them. It is always a pleasure to go to work and this..." Show more
"It is a safe and caring place to live and work and the residents really appreciate what we do for them. It is always a pleasure to go to work and this is reflected in staff going the extra mile as the norm so exceeds expectations!" Show less

Made by a staff member in 2019

"Great place. Does a lot of good work "
Made by a visitor in 2019

"The staff are all so caring and friendly - it’s a safe place for loved ones to be"
Made by a visitor in 2019

"Wonderful staff for example Melanie Heffer always goes the extra mile ."
Made by a visitor in 2019

"Great staff very attentive. Take good care of the residents"
Made by a visitor in 2019

"Worked here for 6 years, this place is amazing and is the only extra care facility in Cornwall! They deserve far more recognition than they get. "
Made by a staff member in 2019

"It's a great place to work great team great customers I love it "
Made by a staff member in 2019

"Miners court helped my Dad at the later stage of life. I fully appreciate all the staff members . "
Made by a visitor in 2019

"This facility offers older and vulnerable people a safe, happy and secure home for the rest of their life.The staff are so dedicated and show true com..." Show more
"This facility offers older and vulnerable people a safe, happy and secure home for the rest of their life.The staff are so dedicated and show true compassion and love for each and every resident.i wish my recently deceased mum could have enjoyed such joy " Show less

Made by a visitor in 2019

"Just seams so friendly and professional when you walk in "
Made by a visitor in 2019

"Always an lovely atmosphere and residents truely appear to enjoy living there . The staff are always helpful, polite, caring and very professional. M..." Show more
"Always an lovely atmosphere and residents truely appear to enjoy living there . The staff are always helpful, polite, caring and very professional. Miners court is a well run establishment I would recommend to anyone " Show less

Made by a visitor in 2019

"Amazing staff and residents, who put 100% into all they do. "
Made by a visitor in 2019

"It's such a wonderful place all the residents are amazing . I really enjoy my job at miners court. . "
Made by a staff member in 2019

"Because of there dedicated workers. Variety of activities for the residents. Maintain a friendly atmosphere."
Made by a visitor in 2019

"Great care and activities for all residents "
Made by a visitor in 2019

"I’ve worked in different care settings and this has got to be the best place. The guys I work with make it not feel like work. The residents are lik..." Show more
"I’ve worked in different care settings and this has got to be the best place. The guys I work with make it not feel like work. The residents are like a big family. It’s just an amazing place to live, work or visit" Show less

Made by a staff member in 2019

"I have worked in care fir a long time! Mostly in community care. Miners Court has been a revelation! person centred care is paramount! Staff training..." Show more
"I have worked in care fir a long time! Mostly in community care. Miners Court has been a revelation! person centred care is paramount! Staff training is second to none, above all the residents love living there, which has to speak volumes. Miners Court is the bench mark" Show less

Made by a staff member in 2019

"I work in the Community Investment Team at Coastline Housing, and whenever I speak to customers living at Miner's Court, they always mention the stron..." Show more
"I work in the Community Investment Team at Coastline Housing, and whenever I speak to customers living at Miner's Court, they always mention the strong sense of community, the ease with which they have made friends, and how supported they feel." Show less

Made by a staff member in 2019

"Amazing people! Here for my great uncle through thick and thin, from the day he moved in till the day he sadly passed away ?? Full support during his ..." Show more
"Amazing people! Here for my great uncle through thick and thin, from the day he moved in till the day he sadly passed away ?? Full support during his time there and after! Brilliant place and fantastic people working there " Show less

Made by a visitor in 2019

"Staff are fantastic and dedicated. They are positive and happy and ensure customers are treated with dignity and respect at all times. This enviro..." Show more
"Staff are fantastic and dedicated. They are positive and happy and ensure customers are treated with dignity and respect at all times. This environment enables independent living with the ability to mix with other residents and have the peace of mind for them and their family." Show less

Made by a staff member in 2019

"Friendly feel, and community based"
Made by a visitor in 2019

"Working as an external professional and visitor to the home. I can honestly say the staff and all that work at the home are 100% committed to caring f..." Show more
"Working as an external professional and visitor to the home. I can honestly say the staff and all that work at the home are 100% committed to caring for the residents in a professional well caring manner. " Show less

Made by a visitor in 2019

"Its a warm caring and safe environment "
Made by a visitor in 2019

"It is inclusive, and supportive to older residents as well as the community"
Made by a visitor in 2019

"Such a lot of support and care shown."
Made by a visitor in 2019

"The care and compassion shown by the staff during my grandfather's death was beyond words. There should be more places like this throughout the countr..." Show more
"The care and compassion shown by the staff during my grandfather's death was beyond words. There should be more places like this throughout the country. Thank you Minera court, forever thankful to you all ❤️ " Show less

Made by a visitor in 2019

"Independent living with help if needed. Communal room for gatherings. Great staff that enjoy their jobs. "
Made by a visitor in 2019

"My mum lived at Miners Court before having to move to a residential home. I got to know the staff very well and they were always there when I needed t..." Show more
"My mum lived at Miners Court before having to move to a residential home. I got to know the staff very well and they were always there when I needed them. They not only looked after mum but me as well. Simply amazing place." Show less

Made by a visitor in 2019

"an amazing, friendly and welcoming place for all that live, work and visit."
Made by a staff member in 2019

"It has an excellent caring manager and there is a really good vibe at the Court!!!"
Made by a staff member in 2019

"It always has a warm friendly welcoming enviroment. "
Made by a visitor in 2019

"Miners Court is a lovely and caring community for older people in Cornwall "
Made by a staff member in 2019

"It's a wonderful place and the only one of its kind , I love working here it's not just my job it's a place that is my second home , "
Made by a staff member in 2019

"It's a great community where the customers feel safe and cared for."
Made by a staff member in 2019

"High standards amongst staff and volunteers leading to happy residents and day centre visitors. "
Made by a visitor in 2019

"I am an employee of Coastline Housing Ltd. I have been an employee for 8 years, in this time I have seen a community grow to become a very caring and..." Show more
"I am an employee of Coastline Housing Ltd. I have been an employee for 8 years, in this time I have seen a community grow to become a very caring and peaceful place to live. Resident's are always encouraged to get involved with decisions made. " Show less

Made by a staff member in 2019

"Open friendly supportive and vital service "
Made by a volunteer in 2019

"Miners Court is an amazing place to live. The staff are wonderful and caring and the building has a warm and inviting feel to it."
Made by a visitor in 2019

"the staff and accomodation are exceptional. "
Made by a visitor in 2019

"Exceptional care and a proactive way of assisting older people to remain as independent as possible."
Made by a in 2019

"Its lovely to spend time with new friends around me, always things going on. The helpers really care and like to have a laugh. Lovely food too."
Made by a resident in 2019

"I have lived in Redruth all my life. Miners Court is an invaluable part of our community, with local people caring beyond expectations for the residen..." Show more
"I have lived in Redruth all my life. Miners Court is an invaluable part of our community, with local people caring beyond expectations for the residents. I personally know some of the staff, they are compassionate caring and happy as are the residents. " Show less

Made by a visitor in 2019

"It so well laid out and the residents are so happy, they even have an hair dresser on site. "
Made by a staff member in 2019

"The staff work go over and above their duty, to provide entertainment, raise funds and involve the whole community. "
Made by a visitor in 2019

"My dad lives there. There always caring. Even when there up against it. Staff wise. "
Made by a visitor in 2019

"Miners Court is a very welcoming place and always has such a friendly atmosphere. I am a community carer and many of my clients come here to have meal..." Show more
"Miners Court is a very welcoming place and always has such a friendly atmosphere. I am a community carer and many of my clients come here to have meals and hair cuts as they feel very comfortable with the setting and love meeting new people! " Show less

Made by a visitor in 2019

"It's a lovely friendly well run happy place to live and feel safe"
Made by a resident in 2019

"So much going on. Staff are lovely"
Made by a visitor in 2019

"Miners Court is a haven for my partners Mum. Which offers her shelter, security and the round the clock comfort she needs."
Made by a visitor in 2019

"Such a lovely atmosphere and always made very welcome"
Made by a visitor in 2019

"They take good care of me"
Made by a resident in 2019

"Nice atmosphere and fantastic care "
Made by a visitor in 2019

"It has provided my Mum with a safe home, whilst keeping her independence."
Made by a visitor in 2019

"Mother lives here and is better cared for and consequentially healthier than she ever was in her own home. She couldn't cope, we couldn't cope, now ..." Show more
"Mother lives here and is better cared for and consequentially healthier than she ever was in her own home. She couldn't cope, we couldn't cope, now she has care on call and we have peace of mind. Need more of these homes please." Show less

Made by a visitor in 2019

"it is the most caring and wonderful place to live, nothing is ever too much trouble and the carers are brilliant"
Made by a resident in 2019

"Amazing place full of life and the manager Abby is outstanding and works tirelessly to achieve this!! "
Made by a visitor in 2019

"Such a great place to work . Everyone pulls together to make sure all residents feel safe happy and an important part of the community. A very special..." Show more
"Such a great place to work . Everyone pulls together to make sure all residents feel safe happy and an important part of the community. A very special place ." Show less

Made by a staff member in 2019

"My partner goes to daycare at miners court and thoroughly enjoys it"
Made by a visitor in 2019

"Very welcoming warm and happy atmosphere lovley staff .They cared and looked after my god mother very well and my grandmother went there couple times ..." Show more
"Very welcoming warm and happy atmosphere lovley staff .They cared and looked after my god mother very well and my grandmother went there couple times a week.lovley place ." Show less

Made by a visitor in 2019

"Just an amazing place to be. Staff are like family and everyone is welcome. Wonderful atmosphere full of love "
Made by a volunteer in 2019

"This is an amazing home, my nan lives here, it's fabulous, clean and lovely staff work here! Would always recommend to everyone xxx"
Made by a visitor in 2019

"Fantastic environment and tailored service for customers.
The staff are friendly, approachable, caring and commited to providing a high quality servic..." Show more
"Fantastic environment and tailored service for customers.
The staff are friendly, approachable, caring and commited to providing a high quality service to all their customers. " Show less

Made by a visitor in 2019

"It is the best place! We have wonderful staff who make up a great team. They go above and beyond their call of duty to improve the lives of others. ..." Show more
"It is the best place! We have wonderful staff who make up a great team. They go above and beyond their call of duty to improve the lives of others. Many staff come in, in their own time to provide entertainment etc. A happy environment for all. " Show less

Made by a staff member in 2019

"Lovely place, caring staff, brilliant atmosphere. Just walking through the door makes me feel happy!"
Made by a staff member in 2019

"we provide an outstanding service to our customers. We listen to them, empower them in making their own decisions and we deliver a person centred appr..." Show more
"we provide an outstanding service to our customers. We listen to them, empower them in making their own decisions and we deliver a person centred approach. " Show less

Made by a staff member in 2019

"We provide exceptional, person centered care which enables our customers to maintain their independence for as long as possible. Our team goes above a..." Show more
"We provide exceptional, person centered care which enables our customers to maintain their independence for as long as possible. Our team goes above and beyond without question everyday helping with fundraising and pulling together during adverse weather conditions and events to ensure continuity of service. " Show less

Made by a staff member in 2019

"Miners Court provides an excellent all round person-centered service to all its customers. The staff, customers and volunteers create a unique atmosph..." Show more
"Miners Court provides an excellent all round person-centered service to all its customers. The staff, customers and volunteers create a unique atmosphere and community, whereby each person who comes through the door receives a truly caring and individualized level of support." Show less

Made by a staff member in 2019

"It's a lovely friendly scheme, bright and airy. Feels more like a hotel than an older people's scheme. Great hairdressers salon too! "
Made by a visitor in 2019

"It one of only 2 Extra Care schemes in Cornwall. It is full of life and activities so is a very heart warming and uplifting scheme to visit."
Made by a staff member in 2019

"As an Extra Care facility this allows customer to remain independent while access care requirement in their own home within the complex. Great staff a..." Show more
"As an Extra Care facility this allows customer to remain independent while access care requirement in their own home within the complex. Great staff and facilities including a restaurant, lounge, gardens, assisted bathroom and a hairdressers. Theraputic pets are available together with a host of activities in the day centre." Show less

Made by a staff member in 2019

"Provides CQC Good rated Extra Care for adults in Cornwall and is one of only two schemes in the county."
Made by a staff member in 2017
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