Muchelney House
Abbots Close, Ilminster, Somerset, TA19 0EF
Abbots Close, Ilminster, Somerset, TA19 0EF
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We’re an award-winning organisation, providing more than 50,000 homes in the south of England.
Manager's Description
"Muchelney House is in a peaceful area, located close to the the town of Ilminster,,Somerset."Main Facts
Retirement housing
Tenure(s): Rent (social landlord) and Leasehold
Care provider: Care South
32 flats. Built in 1990 and renovated in 2001. Sizes 1 bedroom. Includes wheelchair standard properties.
Visiting management staff (By Scheme Manager), Non-resident management staff and Careline alarm service
Lift, Lounge, Dining room, Laundry, Guest facilities, Garden, Hairdressing salon, Library, Assisted bathing facility
Whole site accessible by wheelchair. Access to site easy. Distances: bus stop 0.3 mile(s); shop 0.3 mile(s); town centre 0.3 mile(s).
Regular Social activities include: coffee mornings, church services, crifts, music, games, exercises, organised by scheme staff, tenants and care staff. Meal(s) available.
Housing Authority: Somerset
Social Care Authority: Somerset
Info updated: 12/11/2023
If you are the manager of Muchelney House and want to update your information, please click here.
If you are the manager of Muchelney House and want to update your information, please click here.
Residents' views
A number of residents have used EAC's resident consultation card game to give their views on aspects of where they live. They gave top marks to this scheme for: Convenience of the location
Number / size of facilities
Quality of the building and facilities
Staff role and interaction
Comments made in nominations for the EAC National Housing for Older People Awards
"It always has a welcoming homely feel, time for sharing, fun and laughter and knowing there is always someone available if needed."
Made by a staff member in 2019
Made by a staff member in 2019
"well run house, providing comfortable and safe accommodation. The staff are reliable and considerate and really care about our welfare"
Made by a resident in 2019
Made by a resident in 2019
"I visit Muchelney House at least twice a week as my Mum is a resident there. All the staff are always very welcoming and ready to support. The setting..." Show more
"I visit Muchelney House at least twice a week as my Mum is a resident there. All the staff are always very welcoming and ready to support. The setting is always very clean and well presented and the flats are of a very high standard." Show less
Made by a visitor in 2019
"I visit Muchelney House at least twice a week as my Mum is a resident there. All the staff are always very welcoming and ready to support. The setting is always very clean and well presented and the flats are of a very high standard." Show less
Made by a visitor in 2019
"This is a beautifully presented Extra Care Living accommodation with very comfortable and spacious flats. There are a lot of activities held througho..." Show more
"This is a beautifully presented Extra Care Living accommodation with very comfortable and spacious flats. There are a lot of activities held throughout the week in the communal lounge downstairs if you wish to get involved. Lunches are available to enjoy Monday to Friday each week. " Show less
Made by a resident in 2019
"This is a beautifully presented Extra Care Living accommodation with very comfortable and spacious flats. There are a lot of activities held throughout the week in the communal lounge downstairs if you wish to get involved. Lunches are available to enjoy Monday to Friday each week. " Show less
Made by a resident in 2019
"Someone is here day and night tohelp us and to keep us safe. They are always very willing to help in any way."
Made by a resident in 2019
Made by a resident in 2019
"I like the support that they give my mother. It's good to know that there is someone she can ask for help when she needs it. I like the quiz nights,..." Show more
"I like the support that they give my mother. It's good to know that there is someone she can ask for help when she needs it. I like the quiz nights, coffee mornings etc that they do so that she can socialise with other residents." Show less
Made by a visitor in 2019
"I like the support that they give my mother. It's good to know that there is someone she can ask for help when she needs it. I like the quiz nights, coffee mornings etc that they do so that she can socialise with other residents." Show less
Made by a visitor in 2019
"Very well run by the staff, clean, intelligent lay out for residents!"
Made by a visitor in 2019
Made by a visitor in 2019
"Great scheme with helpful and approachable staff."
Made by a staff member in 2019
Made by a staff member in 2019
"Great Scheme, great location. Building is great for the needs of the residents. Good community asset"
Made by a staff member in 2019
Made by a staff member in 2019
"Great staff, my granny feels so comfortable and loves everyone at Muchelney. They treat her so well. "
Made by a visitor in 2019
Made by a visitor in 2019
"It has the most friendly of residents, who are like an extended family, always looking out for each other. Everyday I look forward to going into work ..." Show more
"It has the most friendly of residents, who are like an extended family, always looking out for each other. Everyday I look forward to going into work to work amongst "my friends"" Show less
Made by a staff member in 2019
"It has the most friendly of residents, who are like an extended family, always looking out for each other. Everyday I look forward to going into work to work amongst "my friends"" Show less
Made by a staff member in 2019
"Very friendly atmosphere , lots going on each day of the week ."
Made by a staff member in 2019
Made by a staff member in 2019
"There's so much going at Muchelney. Bingo, quizzes,Boccia Film nights and now a poetry evening. It means there's lots to join in with and lots of comp..." Show more
"There's so much going at Muchelney. Bingo, quizzes,Boccia Film nights and now a poetry evening. It means there's lots to join in with and lots of company. If I want to be quiet I have my own lovely flat but know that someones always there if I need them." Show less
Made by a resident in 2019
"There's so much going at Muchelney. Bingo, quizzes,Boccia Film nights and now a poetry evening. It means there's lots to join in with and lots of company. If I want to be quiet I have my own lovely flat but know that someones always there if I need them." Show less
Made by a resident in 2019
"Lots of support andcactivities whilst maintaining indepence as much as possible. Care staff go out of their way to make life fun."
Made by a visitor in 2019
Made by a visitor in 2019
"My Mother is a resident at Muchelney. They take excellent care of her."
Made by a visitor in 2019
Made by a visitor in 2019
"It's such a homely place, great staff, activities and a warm friendly feel. It's a great asset to the community and allows local residents to keep th..." Show more
"It's such a homely place, great staff, activities and a warm friendly feel. It's a great asset to the community and allows local residents to keep their independence in the area they know and love " Show less
Made by a visitor in 2019
"It's such a homely place, great staff, activities and a warm friendly feel. It's a great asset to the community and allows local residents to keep their independence in the area they know and love " Show less
Made by a visitor in 2019
"Muchelney House is a beautiful well maintained scheme with great facilities in the heart of Ilminster. Residents are happy to be lucky to live there. ..." Show more
"Muchelney House is a beautiful well maintained scheme with great facilities in the heart of Ilminster. Residents are happy to be lucky to live there. Scheme provides loads of activities for the tenants and a friendly team of workers. " Show less
Made by a staff member in 2019
"Muchelney House is a beautiful well maintained scheme with great facilities in the heart of Ilminster. Residents are happy to be lucky to live there. Scheme provides loads of activities for the tenants and a friendly team of workers. " Show less
Made by a staff member in 2019
"The residents always seem so happy! "
Made by a staff member in 2019
Made by a staff member in 2019
"Lovely scheme with an instant feeling of being warm , welcoming and active. "
Made by a visitor in 2019
Made by a visitor in 2019
"Nice place,nice atmosphere"
Made by a staff member in 2019
Made by a staff member in 2019
"Friendly atmosphere. Help when needed. Lovely meal service."
Made by a staff member in 2019
Made by a staff member in 2019
"It provides an amazing environment for people to live and offers support to vulnerable people who other wise would struggle to live independently."
Made by a staff member in 2019
Made by a staff member in 2019
"Mulchelney House Extra Care scheme is the Hub of Ilminster - We have Singing for the Brain groups, Intergenerational activities with school children v..." Show more
"Mulchelney House Extra Care scheme is the Hub of Ilminster - We have Singing for the Brain groups, Intergenerational activities with school children visiting regularly. It is such a happy, vibrant, active place to work, live and visit and Mulchelney has a real community feel." Show less
Made by a staff member in 2019
"Mulchelney House Extra Care scheme is the Hub of Ilminster - We have Singing for the Brain groups, Intergenerational activities with school children visiting regularly. It is such a happy, vibrant, active place to work, live and visit and Mulchelney has a real community feel." Show less
Made by a staff member in 2019
"A great environment for maintaining independence. 24hr support gives confidence and help with the bigger issues allows people to manage the smaller is..." Show more
"A great environment for maintaining independence. 24hr support gives confidence and help with the bigger issues allows people to manage the smaller issues for themselves, creating a positive atmosphere. Families value the help, reducing their pressures and allowing for stronger family relationships through the input of staff. " Show less
Made by a staff member in 2019
"A great environment for maintaining independence. 24hr support gives confidence and help with the bigger issues allows people to manage the smaller issues for themselves, creating a positive atmosphere. Families value the help, reducing their pressures and allowing for stronger family relationships through the input of staff. " Show less
Made by a staff member in 2019
"Amazing hub, always something going on, the school love visiting, the residents are really happy. Lovely community spirit. I would one day like to li..." Show more
"Amazing hub, always something going on, the school love visiting, the residents are really happy. Lovely community spirit. I would one day like to live here." Show less
Made by a staff member in 2019
"Amazing hub, always something going on, the school love visiting, the residents are really happy. Lovely community spirit. I would one day like to live here." Show less
Made by a staff member in 2019
"It has a lovely atmosphere and is a well kept building. Here residents can live independently, in the peace of knowing they are supported to be safe a..." Show more
"It has a lovely atmosphere and is a well kept building. Here residents can live independently, in the peace of knowing they are supported to be safe and happy and as well as they can be. Families say they are reassured by staff who care about their loved ones." Show less
Made by a staff member in 2019
"It has a lovely atmosphere and is a well kept building. Here residents can live independently, in the peace of knowing they are supported to be safe and happy and as well as they can be. Families say they are reassured by staff who care about their loved ones." Show less
Made by a staff member in 2019
"such a friendly, warm and welcoming place...the community spirit is alive and well at Muchelney House "
Made by a visitor in 2019
Made by a visitor in 2019
"For many years Muchelney House has been the hub of the town, it has provided a place where generations have come together bridging the gap, breaking d..." Show more
"For many years Muchelney House has been the hub of the town, it has provided a place where generations have come together bridging the gap, breaking down social isolation, and enabling inclusion throughout the community. It has enabled many vulnerable adults to remain independent for much longer." Show less
Made by a staff member in 2019
"For many years Muchelney House has been the hub of the town, it has provided a place where generations have come together bridging the gap, breaking down social isolation, and enabling inclusion throughout the community. It has enabled many vulnerable adults to remain independent for much longer." Show less
Made by a staff member in 2019
"Lovely building, lovey staff lovely location and lovely community spirit."
Made by a staff member in 2019
Made by a staff member in 2019
"It has an array of activities going on every day and welcomes in people from the community. The residents love living there and feel safe. The staf..." Show more
"It has an array of activities going on every day and welcomes in people from the community. The residents love living there and feel safe. The staff are passionate about what they do" Show less
Made by a staff member in 2019
"It has an array of activities going on every day and welcomes in people from the community. The residents love living there and feel safe. The staff are passionate about what they do" Show less
Made by a staff member in 2019
"just a lovely place to live and spend time"
Made by a staff member in 2019
Made by a staff member in 2019
"Muchelney House is not only home to our customers but also a community. You will always get a warm friendly greeting, staff are passionate and provide..." Show more
"Muchelney House is not only home to our customers but also a community. You will always get a warm friendly greeting, staff are passionate and provide excellent care and support to our customers. I would happily live here." Show less
Made by a staff member in 2019
"Muchelney House is not only home to our customers but also a community. You will always get a warm friendly greeting, staff are passionate and provide excellent care and support to our customers. I would happily live here." Show less
Made by a staff member in 2019
"Muchelney House is a fantastic Extra Care Unit and is very friendly and proactive in engaging with its customers "
Made by a staff member in 2019
Made by a staff member in 2019
"Warm, welcoming and full of great activities for the residents.
As well as having a beloved place in the locals hearts. Muchelney sits in the centre ..." Show more
"Warm, welcoming and full of great activities for the residents.
As well as having a beloved place in the locals hearts. Muchelney sits in the centre of a close knit town.
Residents feel supported and safe in this much loved scheme. " Show less
Made by a staff member in 2019
As well as having a beloved place in the locals hearts. Muchelney sits in the centre ..." Show more
"Warm, welcoming and full of great activities for the residents.
As well as having a beloved place in the locals hearts. Muchelney sits in the centre of a close knit town.
Residents feel supported and safe in this much loved scheme. " Show less
Made by a staff member in 2019
"Muchelney House is more than an Extra Care Housing scheme, it is a thriving Hub supported by the wider community of Ilminster in so many ways, there a..." Show more
"Muchelney House is more than an Extra Care Housing scheme, it is a thriving Hub supported by the wider community of Ilminster in so many ways, there are great activities, good food and dedicated staff to support the residents to remain active and independent" Show less
Made by a staff member in 2019
"Muchelney House is more than an Extra Care Housing scheme, it is a thriving Hub supported by the wider community of Ilminster in so many ways, there are great activities, good food and dedicated staff to support the residents to remain active and independent" Show less
Made by a staff member in 2019
"A scheme that fits the criteria of Independent living. Has a great atmosphere with a good uptake of services and activities. "
Made by a staff member in 2019
Made by a staff member in 2019
"a great place to live and visit with lots happening and a friendly atmosphere."
Made by a visitor in 2019
Made by a visitor in 2019
"Muchelney is kind and considerate towards residents and the activities programme is varied and interesting. The staff are great and my nan feels right..." Show more
"Muchelney is kind and considerate towards residents and the activities programme is varied and interesting. The staff are great and my nan feels right at home." Show less
Made by a visitor in 2019
"Muchelney is kind and considerate towards residents and the activities programme is varied and interesting. The staff are great and my nan feels right at home." Show less
Made by a visitor in 2019
"I love the mucnelney House building staff and residents, its homely and fun."
Made by a visitor in 2019
Made by a visitor in 2019
"The scheme is vibrant and welcomes the community in with open arms. The staff are hard working and considerate of everyone's needs."
Made by a staff member in 2019
Made by a staff member in 2019
"Muchelney have lots happening for the community and are always welcoming and friendly. The building is lovely and bright with a modern and open feel."
Made by a visitor in 2019
Made by a visitor in 2019
"It is close to the town centre, on level ground. Lots of activities to get involved with."
Made by a resident in 2017
Made by a resident in 2017
"I feels safe and not too many worries (except what comes with age)!!"
Made by a resident in 2017
Made by a resident in 2017
"The reason I like living here is because I am independent but can also get involved in communal activities if I so wish with no pressure."
Made by a resident in 2017
Made by a resident in 2017
"It's the best place to live. I am well cared for and have plenty of events. Certainly not lonely. Here we have a good manager. So good for us oldies' ..." Show more
"It's the best place to live. I am well cared for and have plenty of events. Certainly not lonely. Here we have a good manager. So good for us oldies' needs." Show less
Made by a resident in 2017
"It's the best place to live. I am well cared for and have plenty of events. Certainly not lonely. Here we have a good manager. So good for us oldies' needs." Show less
Made by a resident in 2017
"Secure with a warden on call at all times. Renting a flat allows one to be independent, allowing one to take part in community life which is offered r..." Show more
"Secure with a warden on call at all times. Renting a flat allows one to be independent, allowing one to take part in community life which is offered regularly." Show less
Made by a resident in 2017
"Secure with a warden on call at all times. Renting a flat allows one to be independent, allowing one to take part in community life which is offered regularly." Show less
Made by a resident in 2017
"Muchelney House is a vibrant extra care housing scheme, that holds a range of activities, so there is something for everyone. The scheme participates ..." Show more
"Muchelney House is a vibrant extra care housing scheme, that holds a range of activities, so there is something for everyone. The scheme participates fully in the community and is well regarded. The staff and carers are fully committed to resident welfare and the atmosphere is really welcoming." Show less
Made by a staff member in 2017
"Muchelney House is a vibrant extra care housing scheme, that holds a range of activities, so there is something for everyone. The scheme participates fully in the community and is well regarded. The staff and carers are fully committed to resident welfare and the atmosphere is really welcoming." Show less
Made by a staff member in 2017
Managed by
We’re an award-winning organisation, providing more than 50,000 homes in the south of England.
National Housing for Older People Awards
in the EAC Housing for Older People Awards 2019.
Category: Housing-with-care under 41 units.
Sponsor: FirstPort.
Category: Housing-with-care under 41 units.
Sponsor: FirstPort.