Cheviot Gardens
West Norwood, London, SE27 0SU
West Norwood, London, SE27 0SU
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Supporting independence and choice for older people through affordable housing and care
Housing 21 is a leading not for profit provider of Retirement Living and Extra Care for older people of modest means.
Manager's Description
"Opened in early 2016, Cheviot Gardens is a beautiful new development set in West Norwood. The modern, newly built homes are set within a lovely residential area with many local amenities to enjoy with..." Show more "Opened in early 2016, Cheviot Gardens is a beautiful new development set in West Norwood. The modern, newly built homes are set within a lovely residential area with many local amenities to enjoy with friends and family, including shops and cafés, restaurants, a library, church and green spaces at Norwood Park and Streatham Common. West Norwood station is just a short walk from the property.It has the added financial benefit of allowing you to own a 75% share without paying any rent on the remaining 25%, which could free up extra equity to enjoy life now. Shares of 40% or more are available.
Note that the 'extra care' services in Cheviot Gardens are available to tenants only, and not to shared owners. Similarly, ARCO membership applies to the rental part of the development only." Show less
Main Facts
Retirement housing / Extra care housing
Tenure(s): Rent (social landlord) and Shared Ownership (OPSO)
Care provider: Care Outlook Ltd
84 flats. Built in 2016. Sizes 1 bedroom, 2 bedroom.
Extra Care scheme with on-site care staff (24 hours / 7 days), Non-resident management staff and Careline alarm service
Lift, Lounge, Restaurant open to the public, Laundry, Garden, Activities room, Hairdressing salon
Social activities. Meal(s) available. New residents accepted from 55 years of age.
Housing Authority: Lambeth
Social Care Authority: Lambeth
Architects: PRP Architects
Info updated: 25/02/2023
If you are the manager of Cheviot Gardens and want to update your information, please click here.
If you are the manager of Cheviot Gardens and want to update your information, please click here.
Availability
The following details have been provided to EAC:
Re-let: A two person, one bed flat. (Notified 12/11/2024). Contact Housing 21 on 0345 606 6363 (lettings), 0345 608 4021 (sales) or click here to view on their website
Re-sale: Shared ownership. No 1. A ground floor one bedroom flat at Awaiting RICS for a 65% share. (Notified 15/11/2024). Contact Housing 21 on 0345 606 6363 (lettings), 0345 608 4021 (sales) or click here to view on their website
Comments made in nominations for the EAC National Housing for Older People Awards
"It's a great place for the residents to live with a real focus on people living full lives for as long as possible. The staff are caring and supportiv..." Show more
"It's a great place for the residents to live with a real focus on people living full lives for as long as possible. The staff are caring and supportive empowering the residents to live their lives." Show less
Made by a visitor in 2017
"It's a great place for the residents to live with a real focus on people living full lives for as long as possible. The staff are caring and supportive empowering the residents to live their lives." Show less
Made by a visitor in 2017
"Innovative, modern, new, well thought out design and development. The feedback from residents has been incredible."
Made by a staff member in 2017
Made by a staff member in 2017
"Excellent design that enables independence with the benefit of a community that cares."
Made by a staff member in 2017
Made by a staff member in 2017
"Cheviot Gardens is a state of the art service for customers and provides good support and care to customers who live there. It is a good service."
Made by a staff member in 2017
Made by a staff member in 2017
"The staff team is excellent in the way they care for all their customers by ensuring all the key areas of their care needs are met."
Made by a staff member in 2017
Made by a staff member in 2017
"Happy environment to live and work. Brilliant customer service."
Made by a visitor in 2017
Made by a visitor in 2017
"It is such a lovely scheme. I received a very warm welcome from all of the staff and residents. It has a real homely feel with beautiful landscaped ar..." Show more
"It is such a lovely scheme. I received a very warm welcome from all of the staff and residents. It has a real homely feel with beautiful landscaped areas. It has been tastefully decorated, I could see myself living here in the future!" Show less
Made by a visitor in 2017
"It is such a lovely scheme. I received a very warm welcome from all of the staff and residents. It has a real homely feel with beautiful landscaped areas. It has been tastefully decorated, I could see myself living here in the future!" Show less
Made by a visitor in 2017
"I like the environment and the services it provides e.g. hairdressers, it is really fit for purpose and allows for independent living as well as suppo..." Show more
"I like the environment and the services it provides e.g. hairdressers, it is really fit for purpose and allows for independent living as well as supportive. Nice homely feel. " Show less
Made by a visitor in 2017
"I like the environment and the services it provides e.g. hairdressers, it is really fit for purpose and allows for independent living as well as supportive. Nice homely feel. " Show less
Made by a visitor in 2017
"It is a state of the arts building. Lots of natural light and very welcoming.(design)"
Made by a visitor in 2017
Made by a visitor in 2017
"Friendly, new and clean "
Made by a visitor in 2017
Made by a visitor in 2017
"The staff have an incredible work ethic and are so passionate about housing and caring for every resident we look after. The residents are such aw ins..." Show more
"The staff have an incredible work ethic and are so passionate about housing and caring for every resident we look after. The residents are such aw inspiring, lovely people who appreciate everything we do for them, so this ensures that we are there for them all the time!" Show less
Made by a staff member in 2017
"The staff have an incredible work ethic and are so passionate about housing and caring for every resident we look after. The residents are such aw inspiring, lovely people who appreciate everything we do for them, so this ensures that we are there for them all the time!" Show less
Made by a staff member in 2017
"It provides a supportive, safe and caring environment for our extra care and independent customers to live"
Made by a staff member in 2017
Made by a staff member in 2017
"residents are really supported to live independently "
Made by a staff member in 2017
Made by a staff member in 2017
"We have seen other sheltered housing and noting compares to Cheviot Gardens. My wife and I are very happy living at Cheviot Gardens. Good management..." Show more
"We have seen other sheltered housing and noting compares to Cheviot Gardens. My wife and I are very happy living at Cheviot Gardens. Good management and staff and accommodation is good. Good social activities means we get to see other residents. " Show less
Made by a resident in 2017
"We have seen other sheltered housing and noting compares to Cheviot Gardens. My wife and I are very happy living at Cheviot Gardens. Good management and staff and accommodation is good. Good social activities means we get to see other residents. " Show less
Made by a resident in 2017
"The design of the housing is excellent, making great use of the land. Lots of space and the flats are well proportioned. The support available is go..." Show more
"The design of the housing is excellent, making great use of the land. Lots of space and the flats are well proportioned. The support available is good and staff very friendly. My Mum loves it there!" Show less
Made by a visitor in 2017
"The design of the housing is excellent, making great use of the land. Lots of space and the flats are well proportioned. The support available is good and staff very friendly. My Mum loves it there!" Show less
Made by a visitor in 2017
"Very well run. Helpful staff. Many amenities, good restaurant. Great flats, good insulation."
Made by a resident in 2017
Made by a resident in 2017
"Cheviot Gardens is a very supportive, safe and caring environment."
Made by a visitor in 2017
Made by a visitor in 2017
"Extremely safe and a caring environment, really makes me feel at home especially with friendly and always smiling staff to help anytime when requested..." Show more
"Extremely safe and a caring environment, really makes me feel at home especially with friendly and always smiling staff to help anytime when requested." Show less
Made by a volunteer in 2017
"Extremely safe and a caring environment, really makes me feel at home especially with friendly and always smiling staff to help anytime when requested." Show less
Made by a volunteer in 2017
"Its an amazing building offering a diverse community the opportunities to interact together promoting social inclusion in a safe environment. "
Made by a staff member in 2017
Made by a staff member in 2017
"This development is modern, light and spacious. It allows people to live independent lives but also provides the support needed if the time arises. An..." Show more
"This development is modern, light and spacious. It allows people to live independent lives but also provides the support needed if the time arises. An excellent development!" Show less
Made by a staff member in 2017
"This development is modern, light and spacious. It allows people to live independent lives but also provides the support needed if the time arises. An excellent development!" Show less
Made by a staff member in 2017
"Great community, Great Staff"
Made by a visitor in 2017
Made by a visitor in 2017
"The space is beautiful and provides a clean and safe environment for the elderly and disabled tenants, which is what anyone would deserve in their lat..." Show more
"The space is beautiful and provides a clean and safe environment for the elderly and disabled tenants, which is what anyone would deserve in their later years." Show less
Made by a visitor in 2017
"The space is beautiful and provides a clean and safe environment for the elderly and disabled tenants, which is what anyone would deserve in their later years." Show less
Made by a visitor in 2017
"A lovely caring environment."
Made by a staff member in 2017
Made by a staff member in 2017
"Cheviot Gardens provides a supportive, safe and caring environment for extra care and independent residents to live. There is a highly motivated and c..." Show more
"Cheviot Gardens provides a supportive, safe and caring environment for extra care and independent residents to live. There is a highly motivated and caring team on site and the building provides an environment that encourages independence but within a supportive community." Show less
Made by a staff member in 2017
"Cheviot Gardens provides a supportive, safe and caring environment for extra care and independent residents to live. There is a highly motivated and caring team on site and the building provides an environment that encourages independence but within a supportive community." Show less
Made by a staff member in 2017
"There is so much to do and the staff team are tremendous and the accommodation is first class"
Made by a visitor in 2017
Made by a visitor in 2017
"It is smart- with nice décor and the layout really helps residents to feel at home"
Made by a staff member in 2017
Made by a staff member in 2017
"This is a modern service set up for people to be inclusive in their community decisions, live in an atmosphere that brings joy and pleasure to your fa..." Show more
"This is a modern service set up for people to be inclusive in their community decisions, live in an atmosphere that brings joy and pleasure to your face with staff who are dedicated to the wellbeing of residents." Show less
Made by a staff member in 2017
"This is a modern service set up for people to be inclusive in their community decisions, live in an atmosphere that brings joy and pleasure to your face with staff who are dedicated to the wellbeing of residents." Show less
Made by a staff member in 2017
"Good design and overall a nice place to be"
Made by a staff member in 2017
Made by a staff member in 2017
"This is a high quality environment for both independent customers and those needing extra care. The staff are caring, motivated and involved. The wh..." Show more
"This is a high quality environment for both independent customers and those needing extra care. The staff are caring, motivated and involved. The whole set up supports independence whilst providing support when needed. Excellent facility." Show less
Made by a visitor in 2017
"This is a high quality environment for both independent customers and those needing extra care. The staff are caring, motivated and involved. The whole set up supports independence whilst providing support when needed. Excellent facility." Show less
Made by a visitor in 2017
"It is a fantastic place to live!"
Made by a staff member in 2017
Made by a staff member in 2017
"Honest, open friendly staff, always helpful and hardworking. The building is maintained to a high standard, and there lots for residents to do. Cust..." Show more
"Honest, open friendly staff, always helpful and hardworking. The building is maintained to a high standard, and there lots for residents to do. Customer feel safe and secure" Show less
Made by a visitor in 2017
"Honest, open friendly staff, always helpful and hardworking. The building is maintained to a high standard, and there lots for residents to do. Customer feel safe and secure" Show less
Made by a visitor in 2017
"It's really well designed and welcoming and the staff are very caring - I'd love to live there when I get older you keep your freedom but can have hel..." Show more
"It's really well designed and welcoming and the staff are very caring - I'd love to live there when I get older you keep your freedom but can have help if and when you need it" Show less
Made by a staff member in 2017
"It's really well designed and welcoming and the staff are very caring - I'd love to live there when I get older you keep your freedom but can have help if and when you need it" Show less
Made by a staff member in 2017
"This fantastic new service provides a very supportive, safe and caring environment for our extra care and independent customers to live. The staff tea..." Show more
"This fantastic new service provides a very supportive, safe and caring environment for our extra care and independent customers to live. The staff team are motivated and caring. The building provides an environment that encourages customer independence within a supportive community." Show less
Made by a visitor in 2017
"This fantastic new service provides a very supportive, safe and caring environment for our extra care and independent customers to live. The staff team are motivated and caring. The building provides an environment that encourages customer independence within a supportive community." Show less
Made by a visitor in 2017
"It is a new scheme but there is a significant community formed f the tenants, tenants are actively encouraged to take part n the operation of the sch..." Show more
"It is a new scheme but there is a significant community formed f the tenants, tenants are actively encouraged to take part n the operation of the scheme and can ben seen volunteering to meet and greet visitors. " Show less
Made by a visitor in 2017
"It is a new scheme but there is a significant community formed f the tenants, tenants are actively encouraged to take part n the operation of the scheme and can ben seen volunteering to meet and greet visitors. " Show less
Made by a visitor in 2017
"The team is highly motivated and caring and the scheme provides a supportive, safe and caring environment for the extra care and independent customers..." Show more
"The team is highly motivated and caring and the scheme provides a supportive, safe and caring environment for the extra care and independent customers to live." Show less
Made by a visitor in 2017
"The team is highly motivated and caring and the scheme provides a supportive, safe and caring environment for the extra care and independent customers to live." Show less
Made by a visitor in 2017
"The building itself is stunning, the flats are very modern yet very well made to suit the occupancy. New, smart trendy and well run. Design"
Made by a staff member in 2017
Made by a staff member in 2017
"I have seen a highly motivated and caring team on site and the building provides an environment that encourages independence but within a supportive c..." Show more
"I have seen a highly motivated and caring team on site and the building provides an environment that encourages independence but within a supportive community." Show less
Made by a visitor in 2017
"I have seen a highly motivated and caring team on site and the building provides an environment that encourages independence but within a supportive community." Show less
Made by a visitor in 2017
"Great new scheme for Older Persons"
Made by a staff member in 2017
Made by a staff member in 2017
"I work for Notting Hill Housing and went here to visit the scheme and was blown away by the facilities, the atmosphere and the staff. The residents we..." Show more
"I work for Notting Hill Housing and went here to visit the scheme and was blown away by the facilities, the atmosphere and the staff. The residents we met loved their scheme and the building itself is great. " Show less
Made by a visitor in 2017
"I work for Notting Hill Housing and went here to visit the scheme and was blown away by the facilities, the atmosphere and the staff. The residents we met loved their scheme and the building itself is great. " Show less
Made by a visitor in 2017
"I am fortunate to have been working on this project since construction through to handover and now full occupancy. The staff and residents have made t..." Show more
"I am fortunate to have been working on this project since construction through to handover and now full occupancy. The staff and residents have made this pleasure to work on." Show less
Made by a staff member in 2017
"I am fortunate to have been working on this project since construction through to handover and now full occupancy. The staff and residents have made this pleasure to work on." Show less
Made by a staff member in 2017
"It's a great scheme"
Made by a staff member in 2017
Made by a staff member in 2017
"It's a great new scheme for older people - I'd love to live there!"
Made by a staff member in 2017
Made by a staff member in 2017
"Fantastic team providing a great, supportive and safe environment for our customers. The building is superb and everyone works together to encourage ..." Show more
"Fantastic team providing a great, supportive and safe environment for our customers. The building is superb and everyone works together to encourage greater independence and community involvement." Show less
Made by a staff member in 2017
"Fantastic team providing a great, supportive and safe environment for our customers. The building is superb and everyone works together to encourage greater independence and community involvement." Show less
Made by a staff member in 2017
"Modern, efficient design and very popular with residents."
Made by a visitor in 2017
Made by a visitor in 2017
"Cheviot Gardens Extra Care Service is delivered by a highly committed, enthusiastic and caring staff team. This new service filled up very quickly, b..." Show more
"Cheviot Gardens Extra Care Service is delivered by a highly committed, enthusiastic and caring staff team. This new service filled up very quickly, but supported by the staff we were able to ensure that it provides a supportive and safe community for the vulnerable older people that live there." Show less
Made by a staff member in 2017
"Cheviot Gardens Extra Care Service is delivered by a highly committed, enthusiastic and caring staff team. This new service filled up very quickly, but supported by the staff we were able to ensure that it provides a supportive and safe community for the vulnerable older people that live there." Show less
Made by a staff member in 2017
"A dedicated staff team are on hand 24 hours a day. Cheviot Gardens is a great scheme. Its a new state-of-the-art older people’s service run by Nott..." Show more
"A dedicated staff team are on hand 24 hours a day. Cheviot Gardens is a great scheme. Its a new state-of-the-art older people’s service run by Notting Hill Housing with 66 flats provide independent living or extra care accommodation according to individual needs. Secure and ensures customer’s safety " Show less
Made by a visitor in 2017
"A dedicated staff team are on hand 24 hours a day. Cheviot Gardens is a great scheme. Its a new state-of-the-art older people’s service run by Notting Hill Housing with 66 flats provide independent living or extra care accommodation according to individual needs. Secure and ensures customer’s safety " Show less
Made by a visitor in 2017
"Cheviot Gardens is a brand new older people’s service run by Notting Hill Housing in Lambeth. The staff have worked round the clock to make sure th..." Show more
"Cheviot Gardens is a brand new older people’s service run by Notting Hill Housing in Lambeth. The staff have worked round the clock to make sure this new service is the kind of place people feel proud to live. " Show less
Made by a staff member in 2017
"Cheviot Gardens is a brand new older people’s service run by Notting Hill Housing in Lambeth. The staff have worked round the clock to make sure this new service is the kind of place people feel proud to live. " Show less
Made by a staff member in 2017
"Cheviot Gardens is a new building which houses extra care customers and also independent living. The flats are built in a way which makes you feel tha..." Show more
"Cheviot Gardens is a new building which houses extra care customers and also independent living. The flats are built in a way which makes you feel that you are not in a extra care home. " Show less
Made by a volunteer in 2017
"Cheviot Gardens is a new building which houses extra care customers and also independent living. The flats are built in a way which makes you feel that you are not in a extra care home. " Show less
Made by a volunteer in 2017
"It is a nice new scheme, the customers are nice and the staff are very helpful and hard working! "
Made by a staff member in 2017
Made by a staff member in 2017
"Cheviot Gardens provides security and peace of mind for customers and well as excellent care and support. Beautiful homes and a mix of independent and..." Show more
"Cheviot Gardens provides security and peace of mind for customers and well as excellent care and support. Beautiful homes and a mix of independent and extra care tenants that have quickly established themselves as a supportive community. The scheme is great to work at with a caring team that has" Show less
Made by a staff member in 2017
"Cheviot Gardens provides security and peace of mind for customers and well as excellent care and support. Beautiful homes and a mix of independent and extra care tenants that have quickly established themselves as a supportive community. The scheme is great to work at with a caring team that has" Show less
Made by a staff member in 2017
Managed by
Supporting independence and choice for older people through affordable housing and care
Housing 21 is a leading not for profit provider of Retirement Living and Extra Care for older people of modest means.
National Housing for Older People Awards
in the EAC Housing for Older People Awards 2019.
Category: Housing-with-care 56 units and over.
Sponsor: Housing LIN.
Category: Housing-with-care 56 units and over.
Sponsor: Housing LIN.
Memberships
ARHM: The organisation that manages this scheme is a member of the Association of Retirement Housing Managers, and therefore committed to complying with its Code of Practice.
