Brookhill House : HousingCare

Info updated: 12/06/2017
If you are the manager of Brookhill House and want to update your information, please click here.

Availability

Check with Apex Housing Association - none notified to EAC - Advertise vacancies / sales.

Residents' views

A number of residents have used EAC's resident consultation card game to give their views on aspects of where they live. They gave top marks to this scheme for:

Activities and outings

Care services

Consultation

Lifestyle

Link with community at large

Meals

Number / size of facilities

Overall ratings

Practicality of the individual apartments

Privacy

Quality of design

Quality of the building and facilities

Quality of the facilities

Quality of the garden

Quality of the individual apartments

Space standards of individual apartments

Staff role and interaction

Comments made in nominations for the EAC National Housing for Older People Awards

"Brookhill House is a lovely, friendly scheme, that cares about the tenants and provides enjoyable activities for all interests."
Made by a visitor in 2019

"excellent care. Very caring and friendly staff "
Made by a visitor in 2019

"I work for Rutledge recruitment agency. Brookhill takes on one of our students every year for placement. Every single one of them have had nothing but..." Show more
"I work for Rutledge recruitment agency. Brookhill takes on one of our students every year for placement. Every single one of them have had nothing but positive remarks about Brookhill." Show less

Made by a volunteer in 2019

"I carried out a work placement here in 2016. I absolutely loved it! I still visit regularly now. Really is a fantastic place"
Made by a volunteer in 2019

"My daughters entertain the tenants at party times in Brookhill.
We are made so welcome and always join in the lovely supper provided. The tenants just..." Show more
"My daughters entertain the tenants at party times in Brookhill.
We are made so welcome and always join in the lovely supper provided. The tenants just love listening to the girls singing. Everyone appears to be very happy" Show less

Made by a visitor in 2019

"I have often delivered flowers to Brookhill House and I have always found it very welcoming and homely. The tenants all seem very happy"
Made by a visitor in 2019

"I have been in and out of Brookhill over the years. I have noticed that the same staff are there almost since it opened. So they must be happy!"
Made by a visitor in 2019

"My mother in law works in Brookhill. I ask her why she is not retired. She always replies. "I love my job" When I visit I can see why. It is bright an..." Show more
"My mother in law works in Brookhill. I ask her why she is not retired. She always replies. "I love my job" When I visit I can see why. It is bright and cheery and the staff are warm and welcoming. " Show less

Made by a visitor in 2019

"I visit my uncle in Brookhill on a weekly basis. A man of a very nervous disposition and I cant get over to how well he has adapted to his life in Bro..." Show more
"I visit my uncle in Brookhill on a weekly basis. A man of a very nervous disposition and I cant get over to how well he has adapted to his life in Brookhill. The staff have been amazing!!" Show less

Made by a visitor in 2019

"I often visit Brookhill to see a tenant. My friend has been a resident for 3 years. She was very unsure about the move initially but the transformatio..." Show more
"I often visit Brookhill to see a tenant. My friend has been a resident for 3 years. She was very unsure about the move initially but the transformation I have seen and how content she has become is amazing. She classes Brookhill as her home. " Show less

Made by a visitor in 2019

"My sister works in Brookhill as a support worker. She speaks very highly of Apex Association and is very dedicated to her role and enjoys it very much..." Show more
"My sister works in Brookhill as a support worker. She speaks very highly of Apex Association and is very dedicated to her role and enjoys it very much. Great place" Show less

Made by a visitor in 2019

"I regularly play music in Brookhill. The staff always offer you a cup of tea - which is a rare thing, let me tell you. I can see that the staff have s..." Show more
"I regularly play music in Brookhill. The staff always offer you a cup of tea - which is a rare thing, let me tell you. I can see that the staff have such a good relationship with the residents. Really is lovely to see. " Show less

Made by a volunteer in 2019

"Brookhill is clean, fresh and welcoming. The staff are patient and accommodating."
Made by a visitor in 2019

"I've been in and out of Brookhill for years. The staff are so caring and attentive and really do go that extra for the people that live there"
Made by a visitor in 2019

"I want to walk into Brookhill and see a gold certificate hanging from that wall...they really deserve it"
Made by a visitor in 2019

"I visit Brookhill as part of the community nursing team. What a great bunch of girls that work in there. The genuine passion to care shines. Tenants a..." Show more
"I visit Brookhill as part of the community nursing team. What a great bunch of girls that work in there. The genuine passion to care shines. Tenants are happy and content" Show less

Made by a staff member in 2019

"Tenants are all very happy. Best place in this region - and national level I'm sure."
Made by a visitor in 2019

"I volunteer to do the entertainment in Brookhill. I play guitar and sing regularly at the parties. I also dress up as santa at Christmas. Brookhill pu..." Show more
"I volunteer to do the entertainment in Brookhill. I play guitar and sing regularly at the parties. I also dress up as santa at Christmas. Brookhill puts on some spread for the tenants. I'd move in myself. Everyone gets a present at Christmas too - really lovely touch. " Show less

Made by a in 2019

"Well run, friendly atmosphere, staff always go the extra mile for the residents."
Made by a visitor in 2019

"Brookhill provides a high quality of care and support to both residents and their families.
The staff are very approachable, extremely caring and demo..." Show more
"Brookhill provides a high quality of care and support to both residents and their families.
The staff are very approachable, extremely caring and demonstrate a high level of knowledge and understanding of the elderly.
Without exception they go way beyond expections.
An excellent well run facility.
" Show less

Made by a visitor in 2019

"Brookhills staff are friendly it is a lovely clean happy environment "
Made by a visitor in 2019

"Nothing is too much trouble for the staff. They work hard to make everyone comfortable- even visitors.
The premises are spotless and comfortably and ..." Show more
"Nothing is too much trouble for the staff. They work hard to make everyone comfortable- even visitors.
The premises are spotless and comfortably and homely furnished. " Show less

Made by a visitor in 2019

"The staff are just wonderful providing a safe , secure and friendly environment. They are exceptional giving so much more than what one would expect. ..." Show more
"The staff are just wonderful providing a safe , secure and friendly environment. They are exceptional giving so much more than what one would expect. It is not just a job to them it is a true vocation." Show less

Made by a visitor in 2019

"My family member has lived in Brookhill for over 10 years. They have nothing but praise for the staff. The staff haven't changed much over the years, ..." Show more
"My family member has lived in Brookhill for over 10 years. They have nothing but praise for the staff. The staff haven't changed much over the years, which is always a fantastic sign. The continuity of care is second to none. " Show less

Made by a visitor in 2019

"Brookhill really does deserve the gold award. The tenant's are so well supported the staff are dedicated to their job. When staff start in Brookhill -..." Show more
"Brookhill really does deserve the gold award. The tenant's are so well supported the staff are dedicated to their job. When staff start in Brookhill - they never leave. The staff turnover is so small, which speak volumes" Show less

Made by a staff member in 2019

"I work as the kitchen assistant in Brookhill. It's a great place to work. There is a real family atmosphere within the scheme. I can't ever see myself..." Show more
"I work as the kitchen assistant in Brookhill. It's a great place to work. There is a real family atmosphere within the scheme. I can't ever see myself leaving to work anywhere else. I love it!" Show less

Made by a staff member in 2019

"My uncle lives in Brookhill. I never thought I would see him engaging with other tenants. I'm amazed at the change in him. He interacts with staff - t..." Show more
"My uncle lives in Brookhill. I never thought I would see him engaging with other tenants. I'm amazed at the change in him. He interacts with staff - they're all so good with him. He also takes part in the weekly bingo, darts and bowls. " Show less

Made by a visitor in 2019

"As a visitor, watching the tenants enjoying the afternoon entertainment is great. All are very happy to participate. The range of things organised is ..." Show more
"As a visitor, watching the tenants enjoying the afternoon entertainment is great. All are very happy to participate. The range of things organised is brilliant. " Show less

Made by a visitor in 2019

"Atmosphere very friendly. Staff fantastic. Tenants all happy"
Made by a visitor in 2019

"Apart from Brookhill House being so well kept as a building, the staff are fantastic. A genuinely compassionate, caring and empathetic bunch of people..." Show more
"Apart from Brookhill House being so well kept as a building, the staff are fantastic. A genuinely compassionate, caring and empathetic bunch of people. " Show less

Made by a visitor in 2019

"Well deserving of the top award"
Made by a visitor in 2019

"I am a private hairdresser. I come to Brookhill to do a wee lady's hair. I have known her for many years and the difference in her since she moved is ..." Show more
"I am a private hairdresser. I come to Brookhill to do a wee lady's hair. I have known her for many years and the difference in her since she moved is AMAZING. What a great bunch of girls. " Show less

Made by a staff member in 2019

"I have a family member that works in the premises, I have been numerous times. I find that it is a very friendly and relaxed atmosphere between tenant..." Show more
"I have a family member that works in the premises, I have been numerous times. I find that it is a very friendly and relaxed atmosphere between tenants and staff members." Show less

Made by a visitor in 2019

"I have been in visiting and I find it a very pleasing and pleasant environment. Very friendly staff. "
Made by a visitor in 2019

"I work for Rutledge based in Coleraine. We provide work placement students to Brookhill annually. Every individual has had a positive learning experie..." Show more
"I work for Rutledge based in Coleraine. We provide work placement students to Brookhill annually. Every individual has had a positive learning experience. " Show less

Made by a visitor in 2019

"Beautiful home with stunning well kept gardens which I love to walk around with my family when I come to visit, friendly staff who are now like my fam..." Show more
"Beautiful home with stunning well kept gardens which I love to walk around with my family when I come to visit, friendly staff who are now like my family " Show less

Made by a visitor in 2019

"I come to Brookhill as one of the carers who provides a care package to one on the tenants, I like Brookhill because the staff are so supportive and w..." Show more
"I come to Brookhill as one of the carers who provides a care package to one on the tenants, I like Brookhill because the staff are so supportive and work so well with the tenants they are always so welcoming and wouldn't pass you without saying hello " Show less

Made by a staff member in 2019

"I love working at Brookhill House, we have such a close knit team and we all work so well together it's nice to have that, our tenants are great they ..." Show more
"I love working at Brookhill House, we have such a close knit team and we all work so well together it's nice to have that, our tenants are great they make it a joy to come to work" Show less

Made by a staff member in 2019

"I am proud to say I work at Brookhill House, as a team we take pride in our work and we have such wonderful tenants I love how they all get involved i..." Show more
"I am proud to say I work at Brookhill House, as a team we take pride in our work and we have such wonderful tenants I love how they all get involved in the activities such as my music from the past sessions they are a big hit here! " Show less

Made by a staff member in 2019

"Wonderful home asset to the local community "
Made by a visitor in 2019

"Never seen my aunt as happy until she moved into Brookhill house, they have changed her life for the better and helped her find her happy again and I ..." Show more
"Never seen my aunt as happy until she moved into Brookhill house, they have changed her life for the better and helped her find her happy again and I am forever grateful " Show less

Made by a visitor in 2019

"I love coming to visit my uncle, he is so happy and content and they way the staff have maintained his independence and brought him back to his fun lo..." Show more
"I love coming to visit my uncle, he is so happy and content and they way the staff have maintained his independence and brought him back to his fun loving self is amazing!! without the staff and their help I am not sure where he would be " Show less

Made by a visitor in 2019

"Great home with even better staff without them Brookhill house would not be the same they really make everyday enjoyable "
Made by a visitor in 2019

"I like Brookhill house so much because it has such a homely feel when I come to visit the staff are great fun and they brighten everyone spirits they ..." Show more
"I like Brookhill house so much because it has such a homely feel when I come to visit the staff are great fun and they brighten everyone spirits they are so thoughtful and always remember the little things which makes all the difference " Show less

Made by a visitor in 2019

"Great scheme with very happy tenants the staff go out of their way to support them all so much"
Made by a visitor in 2019

"Lovely home, brilliant staff and happy tenants you couldn't ask for more at Brookhill house "
Made by a visitor in 2019

"Brookhill house is situated so locally to local amenities with a five minute walk to the shops and the bus stop into town, I love how friendly and wel..." Show more
"Brookhill house is situated so locally to local amenities with a five minute walk to the shops and the bus stop into town, I love how friendly and welcoming the staff are its a joy to come and visit " Show less

Made by a visitor in 2019

"Such a wonderful, homely happy place with a fantastic team going above and beyond for their tenants "
Made by a visitor in 2019

"My stepdaughter is currently on placement in Brookhill. She has grown in confidence and learned many new life skills. All the staff have been very kin..." Show more
"My stepdaughter is currently on placement in Brookhill. She has grown in confidence and learned many new life skills. All the staff have been very kind and patient towards her. Really has made a huge difference. I appreciate it " Show less

Made by a visitor in 2019

"Brookhill house is a wonderful home, the tenants are so well looked after by an amazing team of staff! "
Made by a visitor in 2019

"friendly helpful staff and excellent accommodation"
Made by a visitor in 2019

"excellent staff and accommodation"
Made by a visitor in 2019

"My Grandad lives here. I love going to visit him"
Made by a visitor in 2019

"My father-in-law lives in Brookhill. The staff are very attentive and are always on hand to help. He had a negative preconceived idea of care homes, n..." Show more
"My father-in-law lives in Brookhill. The staff are very attentive and are always on hand to help. He had a negative preconceived idea of care homes, now he wouldn't want to live anywhere else. " Show less

Made by a visitor in 2019

"My Father is in Brookhill House. He has thrived since he has been in there. He is a very private gentleman and the staff respect that. He has been abl..." Show more
"My Father is in Brookhill House. He has thrived since he has been in there. He is a very private gentleman and the staff respect that. He has been able to keep his independence and is truly content. " Show less

Made by a visitor in 2019

"Food and conditions are absolutely wonderful. Staff are most caring and have a wonderful, happy attitude. "
Made by a resident in 2019

"I am studying a level 3 qualification in health and social care. I'm currently on a work placement in Brookhill. I love it in there and have had a gre..." Show more
"I am studying a level 3 qualification in health and social care. I'm currently on a work placement in Brookhill. I love it in there and have had a great experience. I will be very sad to leave." Show less

Made by a staff member in 2019

"I work part time in the kitchen in Brookhill. All the tenants are very well looked after."
Made by a staff member in 2019

"I enjoy coming into my work because the management are easy to talk to and my colleagues are lovely. I always have a laugh with the tenants in my day ..." Show more
"I enjoy coming into my work because the management are easy to talk to and my colleagues are lovely. I always have a laugh with the tenants in my day to day work. I feel all the staff does their absolute best for those we support" Show less

Made by a staff member in 2019

"My mother works in Brookhill. I have been in on many occasions - I also sell scentsy to the staff and some of the tenants. Everyone in Brookhill is al..." Show more
"My mother works in Brookhill. I have been in on many occasions - I also sell scentsy to the staff and some of the tenants. Everyone in Brookhill is always so friendly. Lovely place. " Show less

Made by a visitor in 2019

"All our tenants are well supported and have a great quality of life. Brookhill is honestly the best job I have ever had. "
Made by a staff member in 2019

"I am a nurse that has been coming in and out of Brookhill for many years. Dignity, respect, privacy and choice are promoted by all the staff. I have n..." Show more
"I am a nurse that has been coming in and out of Brookhill for many years. Dignity, respect, privacy and choice are promoted by all the staff. I have never heard negative remarks. I find the staff to be very helpful and accommodating. Best home of it's type for sure" Show less

Made by a staff member in 2019

"I'm part of the district nursing team. I'm regularly in Brookhill House. Lovely, clean environment. It's apparent that the residents are well cared fo..." Show more
"I'm part of the district nursing team. I'm regularly in Brookhill House. Lovely, clean environment. It's apparent that the residents are well cared for and are very happy. There is great parking facilities and the location is ideal" Show less

Made by a staff member in 2019

"I recently took up a part time post in Brookhill. My induction training has been great. All the staff have been patient, kind and have taken their tim..." Show more
"I recently took up a part time post in Brookhill. My induction training has been great. All the staff have been patient, kind and have taken their time to show me the routine. It's a lovely environment and I am very happy here. " Show less

Made by a staff member in 2019

"I recently retired from Brookhill after working there for 14 years. I have worked in the health and social care sector all my life, nowhere comes clos..." Show more
"I recently retired from Brookhill after working there for 14 years. I have worked in the health and social care sector all my life, nowhere comes close to the standards of Brookhill. Best place ever!" Show less

Made by a staff member in 2019

"Such a beautiful well laid out home, with stunning well kept gardens to walk around. Staff are such a welcoming helpful bunch of people "
Made by a staff member in 2019

"Brookhill House is a fantastic home, with wonderful staff who work so hard everyday, they al deserve a medal for everything they do! "
Made by a visitor in 2019

"The food served at Brookhill is wonderful, the kitchen staff are something else always so accommodating for each tenant and there is nothing they cant..." Show more
"The food served at Brookhill is wonderful, the kitchen staff are something else always so accommodating for each tenant and there is nothing they cant do " Show less

Made by a visitor in 2019

"Such an amazing team of staff! "
Made by a visitor in 2019

"Brookhill house has such a homely feel to it you don't feel like a visitor when you arrive, you feel like you are home!"
Made by a visitor in 2019

"The kitchen staff are truly amazing at Brookhill house always taking into account of individual dietary requirements and very accommodating if there ..." Show more
"The kitchen staff are truly amazing at Brookhill house always taking into account of individual dietary requirements and very accommodating if there is something an individual cant have, Joan Veronica and Greg are a great team I am not sure what they would do without them " Show less

Made by a visitor in 2019

"I am a physiotherapist and I visit tenants in Brookhill regularly, I have nothing but respect for the team of staff who do such a marvellous job each ..." Show more
"I am a physiotherapist and I visit tenants in Brookhill regularly, I have nothing but respect for the team of staff who do such a marvellous job each and everyday. The staff are always so helpful and kind and I really enjoy coming here " Show less

Made by a staff member in 2019

"Great team of staff, tenants are so well looked after "
Made by a visitor in 2019

"I feel what makes Brookhill is how close the staff are, they are such a great team of down to earth genuine people "
Made by a visitor in 2019

"The staff in Brookhill are just amazing, such a friendly welcoming team who go out of there way to help you with whatever you need! the food and choic..." Show more
"The staff in Brookhill are just amazing, such a friendly welcoming team who go out of there way to help you with whatever you need! the food and choice of meals is wonderful always freshly prepared by a wonderful team of cooks " Show less

Made by a visitor in 2019

"I love coming to visit my family in Brookhill, they have been so much happier since they moved in knowing there is staff on hand 24/7 and they have th..." Show more
"I love coming to visit my family in Brookhill, they have been so much happier since they moved in knowing there is staff on hand 24/7 and they have the company of other tenants." Show less

Made by a visitor in 2019

"Brookhill is perfect placed so close to local shops and the town with a bus service running every hour to and from, its great for me visiting my relat..." Show more
"Brookhill is perfect placed so close to local shops and the town with a bus service running every hour to and from, its great for me visiting my relatives " Show less

Made by a visitor in 2019

"such a fantastic home with wonderful people "
Made by a visitor in 2019

"fantastic home great staff "
Made by a visitor in 2019

"Brookhill is a fantastic home situated so close to the local shops and a short bus trip into town, I love to come and visit my relatives and its great..." Show more
"Brookhill is a fantastic home situated so close to the local shops and a short bus trip into town, I love to come and visit my relatives and its great to see such and involvement with staff " Show less

Made by a volunteer in 2019

"Brookhill staff make my day when I come to visit they are so friendly and kind "
Made by a visitor in 2019

"Fantastic scheme where the tenants are at the heart of everything they do "
Made by a visitor in 2019

"I carried out a work placement here over a year ago. It was a great experience and all the staff taught me so much. Everyone is patient and caring. Re..." Show more
"I carried out a work placement here over a year ago. It was a great experience and all the staff taught me so much. Everyone is patient and caring. Really is a lovely home. " Show less

Made by a volunteer in 2019

"Brookhill is such a great environment to work in. I find it rewarding and definitely have job satisfaction. Our tenants are happy and consistently giv..." Show more
"Brookhill is such a great environment to work in. I find it rewarding and definitely have job satisfaction. Our tenants are happy and consistently give positive feedback. " Show less

Made by a staff member in 2019

"I have visited many homes around the triangle area in my time, none of them even come close to Brookhill. This is definitely the kind of place I would..." Show more
"I have visited many homes around the triangle area in my time, none of them even come close to Brookhill. This is definitely the kind of place I would choose to live. " Show less

Made by a visitor in 2019

"I visit Brookhill every other day to see my Auntie. I'm always made to feel very welcome. I bring my dog in too. The staff and tenants spoil us both!"
Made by a visitor in 2019

"I have no family and was very hesitant to move out of my home. The staff of Brookhill made my transition so easy. It was the best decision I've made. ..." Show more
"I have no family and was very hesitant to move out of my home. The staff of Brookhill made my transition so easy. It was the best decision I've made. I have the freedom to come and go as I please. The staff are here to help with anything " Show less

Made by a resident in 2019

"Staff very friendly and caring tenants very happy a range of different activities on each day the day I was in they were playing bingo. Home very clea..." Show more
"Staff very friendly and caring tenants very happy a range of different activities on each day the day I was in they were playing bingo. Home very clean " Show less

Made by a visitor in 2019

"I love Brookhill House. I could not longer manage at home and the staff here have enabled me to be as independent as possible. Everyone treats me with..." Show more
"I love Brookhill House. I could not longer manage at home and the staff here have enabled me to be as independent as possible. Everyone treats me with dignity and respect. I felt very isolated before I moved in, now I have made many friends. Great sociable environment. " Show less

Made by a resident in 2019

"I give this home top marks for EVERYTHING"
Made by a visitor in 2019

"The staff in here really do go out of their way to help the tenants. I have witnessed them supporting people with shopping, concerts, outings, appoint..." Show more
"The staff in here really do go out of their way to help the tenants. I have witnessed them supporting people with shopping, concerts, outings, appointments, walks etc etc. I have never met better people" Show less

Made by a visitor in 2019

"I volunteered here last year. Was a great experience. Everyone was so friendly and helpful. I learned a lot"
Made by a volunteer in 2019

"What a marvellous bunch of people. Really is a pleasure visiting"
Made by a visitor in 2019

"Please give this scheme the recognition it deserves. Top award for Brookhill"
Made by a visitor in 2019

"Brookhill House provides an amazing service. I would have no worries whatsoever about any of my loved ones moving in here....or myself for that matter..." Show more
"Brookhill House provides an amazing service. I would have no worries whatsoever about any of my loved ones moving in here....or myself for that matter!" Show less

Made by a visitor in 2019

"Brookhill House staff are amazing at their job. So kind, friendly and approachable. Dignity, choice and respect are embedded in working practice. "
Made by a visitor in 2019

"Brookhill House is a fantastic supported living service. There should be more of them about. Enabling people to live as independently as possibly. "
Made by a visitor in 2019

"Very clean and well maintained home staff are very welcoming and helpful"
Made by a visitor in 2019

"Staff are very helpful and friendly home is very clean tenants very happy"
Made by a visitor in 2019

"Very clean and well maintained tenants very happy and well cared for "
Made by a visitor in 2019

"The staff are very friendly and helpful tenants are well looked after. Anytime I’ve been in there has been different activities on each day. Tenants..." Show more
"The staff are very friendly and helpful tenants are well looked after. Anytime I’ve been in there has been different activities on each day. Tenants very happy. The home is very clean and well maintained " Show less

Made by a visitor in 2019

"Home well maintained and clean tenants well looked after and staff very friendly "
Made by a visitor in 2019

"Staff very welcoming and tenants very happy "
Made by a visitor in 2019

"The home is very clean and staff very friendly "
Made by a visitor in 2019

"Staff are very helpful and tenants well looked after and happy"
Made by a visitor in 2019

"This is a well run home with very friendly staff and tenants are well cared for very clean "
Made by a visitor in 2019

"Home is very clean and well maintained. Staff very welcoming and friendly "
Made by a visitor in 2019

"The staff are friendly and caring tenants well looked after and happy"
Made by a visitor in 2019

"The staff are very friendly anytime I’ve been in and can’t be more helpful. Great atmosphere and tenants very happy and well looked after. The hom..." Show more
"The staff are very friendly anytime I’ve been in and can’t be more helpful. Great atmosphere and tenants very happy and well looked after. The home is very clean all the time " Show less

Made by a visitor in 2019

"Brookhill is a well looked after home clean and happy place to work. Brookhill is a big family. The tenants are very happy and well looked after. "
Made by a visitor in 2019

"Anytime I have been in brookhill the staff are so friendly. The home is so clean and the tenants are well looked after "
Made by a visitor in 2019

"I was delighted to come to Brookhill as my partner was living here. Although I am blind I have kept my independence. Staff went out of their way to e..." Show more
"I was delighted to come to Brookhill as my partner was living here. Although I am blind I have kept my independence. Staff went out of their way to ensure our accommodation suited us taking into account are wishes." Show less

Made by a resident in 2019

"The staff are great. They go out of their way to help me. If you have a problem they will talk it over with you. The food is great. I like my room I ..." Show more
"The staff are great. They go out of their way to help me. If you have a problem they will talk it over with you. The food is great. I like my room I have made it into my home. I love the freedom I have." Show less

Made by a resident in 2019

"Highly recommend Brookhill to anyone. Fantastic service provided"
Made by a visitor in 2019

"I believe our staff work well as a team as well as bringing their own talents individually, we treat everyone with respect, dignity and hospitality wh..." Show more
"I believe our staff work well as a team as well as bringing their own talents individually, we treat everyone with respect, dignity and hospitality whether they are a visitor a tenant, staff or other outside agencies who may come on to scheme " Show less

Made by a staff member in 2019

"The staff at Brooklhill House make me feel so welcome each time I come into the scheme its great to see amongst all the hard work they do for the tena..." Show more
"The staff at Brooklhill House make me feel so welcome each time I come into the scheme its great to see amongst all the hard work they do for the tenants they can have a laugh with them as well " Show less

Made by a volunteer in 2019

"Brookhill house really is a home from home the staff make me and my family feel so welcome each time we visit our grandmother, nothing is ever to much..." Show more
"Brookhill house really is a home from home the staff make me and my family feel so welcome each time we visit our grandmother, nothing is ever to much of an issue for them and they are all so accommodating my grandmother is so happy living here " Show less

Made by a visitor in 2019

"It is a joy to come into Brookhill house, to see such hard working staff who go above and beyond everyday they are a true credit to the scheme! "
Made by a visitor in 2019

"so happy my grandmother moved into brookhill house, it was truly the best decision as she has so much more independence and gets involved in daily goi..." Show more
"so happy my grandmother moved into brookhill house, it was truly the best decision as she has so much more independence and gets involved in daily goings on " Show less

Made by a visitor in 2019

"Love coming into Brookhil to visit my family the staff really bring out the best in them and it is such a lovely atmosphere "
Made by a visitor in 2019

"Great team of staff at Brookhill "
Made by a visitor in 2019

"love to come and visit my grandfather, the staff make me feel so welcome every time I come in its like I was never away "
Made by a visitor in 2019

"I feel so privileged to be able to volunteer in Brookhill house, fantastic team of staff where tenants are very well looked after "
Made by a volunteer in 2019

"wonderful home with the most kindest caring staff I have met "
Made by a visitor in 2019

"Great home, friendly welcoming staff "
Made by a visitor in 2019

"Staff are all very welcoming amd appear yo have a good relationship with all the tenants "
Made by a visitor in 2019

"Brookhill is like one big family. The relationship between staff and tenants is first class. "
Made by a visitor in 2019

"I work in Brookhill regularly through the agency. I have the opportunity to work in various homes in the area - Brookhill is the best BY FAR. I hope a..." Show more
"I work in Brookhill regularly through the agency. I have the opportunity to work in various homes in the area - Brookhill is the best BY FAR. I hope a permanent contract becomes available as I will 100% be applying for it" Show less

Made by a staff member in 2019

"I visit Brookhill almost everyday to see my Father. I never ceased to be amazed how he has thrived in his new environment. He is the happiest he has b..." Show more
"I visit Brookhill almost everyday to see my Father. I never ceased to be amazed how he has thrived in his new environment. He is the happiest he has been for a long, long time. The best decision I ever made! " Show less

Made by a visitor in 2019

"Brookhill is exactly the place that I would aspire to move into when the day comes that I cannot look after myself. It’s just so lovely. Can’t fau..." Show more
"Brookhill is exactly the place that I would aspire to move into when the day comes that I cannot look after myself. It’s just so lovely. Can’t fault it at all. " Show less

Made by a visitor in 2019

"Brookhill has lovely grounds that are well maintained. Great parking facilities also. The rooms are spacious and each one has a en-suite. Really is ho..." Show more
"Brookhill has lovely grounds that are well maintained. Great parking facilities also. The rooms are spacious and each one has a en-suite. Really is home-from-home. " Show less

Made by a visitor in 2019

"Fantastic place very homely and clean staff are so welcoming and friendly "
Made by a visitor in 2019

"I think Brookhill should win the gold because not only is it situated within walking distance of local amenities (shops, bus stop, post office) they a..." Show more
"I think Brookhill should win the gold because not only is it situated within walking distance of local amenities (shops, bus stop, post office) they also provide great care. It’s such a lovely place " Show less

Made by a visitor in 2019

"Brookhill has the most warm and welcoming atmosphere. It really is a pleasure to visit. "
Made by a visitor in 2019

"I love coming to entertain the tenants at party times. Over the years I have become friends with both staff and tenants. There is just a lovely atmosp..." Show more
"I love coming to entertain the tenants at party times. Over the years I have become friends with both staff and tenants. There is just a lovely atmosphere, staff and tenants caring for each other." Show less

Made by a volunteer in 2019

"I like the scheme as its close enough to the town for my uncle to walk down once a week and get any shopping so maintaining his independence."
Made by a visitor in 2019

"I like to visit my friend in brookhill as she takes me to the family room and we have tea and buns. the first time there she showed me around and the ..." Show more
"I like to visit my friend in brookhill as she takes me to the family room and we have tea and buns. the first time there she showed me around and the facilities definitely impressed me." Show less

Made by a visitor in 2019

"I have always been made to feel very welcome in Brookhill. A cup of tea readily available. They staff are a bunch of really nice people. I enjoy remin..." Show more
"I have always been made to feel very welcome in Brookhill. A cup of tea readily available. They staff are a bunch of really nice people. I enjoy reminiscing with the tenants. It is a cool place." Show less

Made by a visitor in 2019

"There is a lot of comradery among the tenants and staff. When I come in to visit, it's always good craic. Everyone is joking and having a laugh "
Made by a visitor in 2019

"While recently over to visit my relative who lives in Brookhill. I opted this time to stay in the guest room, located in the home. It's very reasonabl..." Show more
"While recently over to visit my relative who lives in Brookhill. I opted this time to stay in the guest room, located in the home. It's very reasonably priced and it enabled me to spend more time with my loved one. The staff made me very welcome" Show less

Made by a visitor in 2019

"My father lives in Brookhill. It has given the whole family such peace of mind as we all live in England. We know that he is being well supported, wel..." Show more
"My father lives in Brookhill. It has given the whole family such peace of mind as we all live in England. We know that he is being well supported, well cared for and most important of all - he is happy" Show less

Made by a visitor in 2019

"Fantastic supported living accommodation. Very well laid out and it's central to all amenities. "
Made by a visitor in 2019

"I visit Brookhill regularly through the district nursing team. I also visited this tenant when he was living in the community. The change in him has b..." Show more
"I visit Brookhill regularly through the district nursing team. I also visited this tenant when he was living in the community. The change in him has been amazing. He has a new lease of life. The staff are always very professional and approachable. " Show less

Made by a staff member in 2019

"My mother moved into Brookhill House last year. It was one of the most difficult decisions we had to make, the staff made the transition so smooth. My..." Show more
"My mother moved into Brookhill House last year. It was one of the most difficult decisions we had to make, the staff made the transition so smooth. My mother has became more independent and grown in confidence. The staff are brilliant and my mother loves it!!" Show less

Made by a visitor in 2019

"I work as a social worker one of my clients is in Brookhill. I can see a massive improvement in the person since he became a tenant in Brookhill House..." Show more
"I work as a social worker one of my clients is in Brookhill. I can see a massive improvement in the person since he became a tenant in Brookhill House. " Show less

Made by a visitor in 2019

"I like the fact the tenants can form friendships with the others. The building is bright and spacious, and the gardens are nice. "
Made by a visitor in 2019

"I get a good impression of the place as it is always spotless. The tenants always appear happy, there's pictures of them doing the activities. "
Made by a visitor in 2019

"I love the warm friendly atmosphere, the staff always make you feel welcome. "
Made by a visitor in 2019

"Brookhill is warm and homely. Everyone appears to be very content. I have been in quite a few afternoons and there is always something going on the te..." Show more
"Brookhill is warm and homely. Everyone appears to be very content. I have been in quite a few afternoons and there is always something going on the tenants gathered in the lounge enjoying themselves." Show less

Made by a visitor in 2019

"It is great to see tenants out tending to their own little patch of garden. Brookhill is set in lovely grounds with plenty of seating areas. I like th..." Show more
"It is great to see tenants out tending to their own little patch of garden. Brookhill is set in lovely grounds with plenty of seating areas. I like that I can come and visit at any time and am always made to feel so welcome. I bring my dog too" Show less

Made by a visitor in 2019

"My uncle lives in Brookhill. I was his only family member up until he moved into the home. Now he has a massive family! Brookhill really is home from ..." Show more
"My uncle lives in Brookhill. I was his only family member up until he moved into the home. Now he has a massive family! Brookhill really is home from home. I know that I have absolutely nothing to worry about. Great pressure eased thanks to the home" Show less

Made by a visitor in 2019

"I work in the local pharmacy. We organise and deliver medication to homes around the area. Brookhill House staff are always a pleasure to deal with. V..." Show more
"I work in the local pharmacy. We organise and deliver medication to homes around the area. Brookhill House staff are always a pleasure to deal with. Very efficient, organised and on the ball. I would highly recommend this home to anyone." Show less

Made by a staff member in 2019

"Brookhill deserves the gold award! The staff cannot do enough to help you. It's obvious that each and every one of them genuinely care about the peopl..." Show more
"Brookhill deserves the gold award! The staff cannot do enough to help you. It's obvious that each and every one of them genuinely care about the people they look after. I wouldn't mind moving in here myself - should that day ever come " Show less

Made by a volunteer in 2019

"My husband moved into Brookhill 4 years ago. He has now passed. He had a great quality of life right until the end and it was all thanks to the wonder..." Show more
"My husband moved into Brookhill 4 years ago. He has now passed. He had a great quality of life right until the end and it was all thanks to the wonderful staff. His dignity was maintained in his last days. I have nothing but praise for Brookhill. " Show less

Made by a visitor in 2019

"I am a retired staff member of Brookhill House. It is a marvellous place. I had great job satisfaction there. The care/support provided is second to n..." Show more
"I am a retired staff member of Brookhill House. It is a marvellous place. I had great job satisfaction there. The care/support provided is second to none. I have worked in many care homes over my working career - none of them even come close to Brookhill! " Show less

Made by a visitor in 2019

"My daughter has worked in Brookhill House for 7 years. She just loves going to her work. I have chatted to many of the tenants and every single one of..." Show more
"My daughter has worked in Brookhill House for 7 years. She just loves going to her work. I have chatted to many of the tenants and every single one of them are happy and so well cared for. The staff really do go the extra mile. Well deserving of gold" Show less

Made by a visitor in 2019

"Staff friendly and welcoming "
Made by a visitor in 2019

"Staff friendly and welcoming and always a friendly atmosphere "
Made by a visitor in 2019

"Coming to work in Brookhill was one of the best decisions I have made as I have worked in many different health care settings Brookhill was so refresh..." Show more
"Coming to work in Brookhill was one of the best decisions I have made as I have worked in many different health care settings Brookhill was so refreshing with how they look after the tenants and the choice and freedom they have surrounding their care and daily living " Show less

Made by a staff member in 2019

"I feel that the tenants make Brookhill House they are so full of life and they love to get involved with everything! "
Made by a staff member in 2019

"I like Brookhill because every day is different there is so much choice and the tenants are put first above all, I like how the tenants get involved i..." Show more
"I like Brookhill because every day is different there is so much choice and the tenants are put first above all, I like how the tenants get involved in the daily activities and how they come up with new ideas on things they would like to do " Show less

Made by a staff member in 2019

"I feel the Brookhill house team really brings out the best in individuals who we care for, tenants needs are met each day with care dignity and respec..." Show more
"I feel the Brookhill house team really brings out the best in individuals who we care for, tenants needs are met each day with care dignity and respect, and I am proud to say i work with such a great bunch of people " Show less

Made by a staff member in 2019

"I worked in Brookhill house for over ten years before I retired last year and it was the best time of my life I miss every staff member and tenant as ..." Show more
"I worked in Brookhill house for over ten years before I retired last year and it was the best time of my life I miss every staff member and tenant as they were like a family to me and it was a joy to go to work each day " Show less

Made by a staff member in 2019

"I have worked in many different care settings throughout my life I like Brookhill house so much as the staff have been very supportive to me and also ..." Show more
"I have worked in many different care settings throughout my life I like Brookhill house so much as the staff have been very supportive to me and also to the tenants it honestly is a pleasure to work here and to see the difference we make in someone's life " Show less

Made by a staff member in 2019

"I visit the tenants with my dog on a weekly basis, the tenants love to see her as she cheers them up she has become part of the Brookhill family."
Made by a visitor in 2019

"I can honestly say I love coming to work here everyday is different but it is a joy, I am proud to say I work for such a wonderful home it has done so..." Show more
"I can honestly say I love coming to work here everyday is different but it is a joy, I am proud to say I work for such a wonderful home it has done so much for me personally by boosting my confidence and I will always be grateful " Show less

Made by a staff member in 2019

"Independence dignity and person centred care are the three top things that come to mind within Brookhill, we work well as a team and ensure the tenant..." Show more
"Independence dignity and person centred care are the three top things that come to mind within Brookhill, we work well as a team and ensure the tenants always come first! i love how tenants get involved in the daily activities within the scheme and how its something different everyday " Show less

Made by a staff member in 2019

"I have worked in Brookhill for over ten years I have seen many tenants over those years and they have all been wonderful to work with I love how frien..." Show more
"I have worked in Brookhill for over ten years I have seen many tenants over those years and they have all been wonderful to work with I love how friendly they are its great getting to know them and an honour to be able to care for them " Show less

Made by a staff member in 2019

"I am one of the cooks / kitchen assistant in Brookhill, I love it here because everyone supports each other and works so well as a team"
Made by a staff member in 2019

"I am the kitchen assistant in Brookhill, this is the first time I have worked in a care home I like how everyone gets on well together the tenants are..." Show more
"I am the kitchen assistant in Brookhill, this is the first time I have worked in a care home I like how everyone gets on well together the tenants are great to work with as they are all so welcoming and friendly " Show less

Made by a staff member in 2019

"I am one of the cooks in Brookhill house, I like it here because tenants have such a wide variety in there meals and if there is maybe something they ..." Show more
"I am one of the cooks in Brookhill house, I like it here because tenants have such a wide variety in there meals and if there is maybe something they don't like on the menu I can always accommodate them with something they do like " Show less

Made by a staff member in 2019

"I like Brookhill because of the tenants and staff we have they are a joy to work with! as a team I feel every staff member has something different to ..." Show more
"I like Brookhill because of the tenants and staff we have they are a joy to work with! as a team I feel every staff member has something different to bring to the scheme and it benefits the tenants so much it feels like a home from home " Show less

Made by a staff member in 2019

"I like Brookhill because etenants have a choice and a say in every aspect of their care, we promote independence and dignity in everything, our tenant..." Show more
"I like Brookhill because etenants have a choice and a say in every aspect of their care, we promote independence and dignity in everything, our tenants are such a joy to work with and we have a great team we get on just like a family " Show less

Made by a staff member in 2019

"I have worked in the care sector for over 20 years and Brookhill was such a perfect fit for me personally, I love how its about promoting independence..." Show more
"I have worked in the care sector for over 20 years and Brookhill was such a perfect fit for me personally, I love how its about promoting independence dignity and choice, we are all about person centred care and for me that is the most important thing tenants come first!" Show less

Made by a staff member in 2019

"I have worked in Brookhill house for five years, I love how nice the atmosphere is within the home and the tenants are a joy to work with, I love prom..." Show more
"I have worked in Brookhill house for five years, I love how nice the atmosphere is within the home and the tenants are a joy to work with, I love promoting their independence and dignity " Show less

Made by a staff member in 2019

"I am a carer who comes into the scheme that provides a care package to one of the tenants, Brookhill house is a lovely home with very friendly staff t..." Show more
"I am a carer who comes into the scheme that provides a care package to one of the tenants, Brookhill house is a lovely home with very friendly staff the tenants are very well looked after and always have a good word to say about the staff " Show less

Made by a staff member in 2019

"Brookhill is a home from home, the staff go above and beyond on a daily basis and there is nothing that is of any trouble to them "
Made by a visitor in 2019

"Great scheme, friendly welcoming staff! Brookhill House is a credit to the local area "
Made by a visitor in 2019

"I have been working with Brookhill house for a few years where they take students on placement, I have found that after a student has been on placemen..." Show more
"I have been working with Brookhill house for a few years where they take students on placement, I have found that after a student has been on placement within the scheme I have seen a massive difference in the confidence of the students and their knowledge of care" Show less

Made by a visitor in 2019

"Brookhill house provides placement for our students currently obtaining their health and social care QCF level 2 and 3. The staff in Brookhill have al..." Show more
"Brookhill house provides placement for our students currently obtaining their health and social care QCF level 2 and 3. The staff in Brookhill have always been fantastic with our students in giving them plenty of support and time when learning new things " Show less

Made by a visitor in 2019

"My grandfather lives in Brookhill House and it is such a joy to come a visit him, the staff have been a massive help to him in maintaining his indepen..." Show more
"My grandfather lives in Brookhill House and it is such a joy to come a visit him, the staff have been a massive help to him in maintaining his independence he has came out of his shell so much he now feels he has a voice regarding his care " Show less

Made by a visitor in 2019

"I came over from America as a missionary and I have the pleasure spending sometime with the tenants in Brookhill house. The staff were warm and welcom..." Show more
"I came over from America as a missionary and I have the pleasure spending sometime with the tenants in Brookhill house. The staff were warm and welcoming and made me feel very comfortable. The tenants didn't have a negative word to say about the home which spoke volumes! " Show less

Made by a volunteer in 2019

"I have nothing but praise for Brookhill. They really do deserve to be awarded. Staff go the extra mile for tenants and their families. "
Made by a visitor in 2019

"Brilliant Place! Brilliant Staff! Fantastic Area! Highly recommend Brookhill. Best home in the area "
Made by a visitor in 2019

"I moved to Brookhill from another home in the area. I was never able to settle previously. It's a breathe of fresh air here. Staff respect my privacy ..." Show more
"I moved to Brookhill from another home in the area. I was never able to settle previously. It's a breathe of fresh air here. Staff respect my privacy and empower me to make decisions in all aspects of my life. I haven't felt as content for such a long time" Show less

Made by a resident in 2019

"I come in to visit my Auntie. She would never ever have wanted to go "into a care home." It is the best decision we have made. She is so much happier ..." Show more
"I come in to visit my Auntie. She would never ever have wanted to go "into a care home." It is the best decision we have made. She is so much happier than she ever was before. She is also more independent - who would ever have thought it?" Show less

Made by a visitor in 2019

"You always get a warm welcome from staff when visiting Brookhill. Nothing ever seems to be too much trouble for them to do. 5 stars!!"
Made by a visitor in 2019

"I've worked here for 8 and half years. I thoroughly enjoy coming to my work. There is a great atmosphere between colleagues and tenants. A wide range ..." Show more
"I've worked here for 8 and half years. I thoroughly enjoy coming to my work. There is a great atmosphere between colleagues and tenants. A wide range of activities are provided which are enjoyed by all" Show less

Made by a staff member in 2019

"Brookhill House has such a warm and welcoming atmosphere. It is apparent that all the tenant's are happy and content. The staff are always pleasant. E..." Show more
"Brookhill House has such a warm and welcoming atmosphere. It is apparent that all the tenant's are happy and content. The staff are always pleasant. Every visit here is enjoyable" Show less

Made by a visitor in 2019

"Due to health reasons I had to make the decision to move to Brookhill. I was depressed and felt very down. However, in a very short period of time I s..." Show more
"Due to health reasons I had to make the decision to move to Brookhill. I was depressed and felt very down. However, in a very short period of time I settled in and now look forward to each day. I have made friends and appreciate the pleasant environment." Show less

Made by a resident in 2019

"Its a great building its just like a hotel to live in everything is so grand and comfortable. I will be here five years on the 9th of April
and am ver..." Show more
"Its a great building its just like a hotel to live in everything is so grand and comfortable. I will be here five years on the 9th of April
and am very happy . The staff are very good. I go to lots of shows coming and going as I like." Show less

Made by a resident in 2019

"From the moment my mother moved in, everything was perfect there was no issue too big that the staff couldn't solve! they have been amazing and the ch..." Show more
"From the moment my mother moved in, everything was perfect there was no issue too big that the staff couldn't solve! they have been amazing and the change I have seen in my mother has been something else and I believe its all down to the wonderful staff! " Show less

Made by a visitor in 2019

"When my mother in law needed more care we were recommended Brookhill house by a social worker, from the moment we arrived it felt like home the staff ..." Show more
"When my mother in law needed more care we were recommended Brookhill house by a social worker, from the moment we arrived it felt like home the staff were fantastic and made everything so easy for us, she has now lived in Brookhill for five years and loves everyday " Show less

Made by a visitor in 2019

"As an occupational therapist I like how easy the home is to get around and how much space is available, the tenants are free to come and go as they pl..." Show more
"As an occupational therapist I like how easy the home is to get around and how much space is available, the tenants are free to come and go as they please and its lovely to see them get involved with daily activities within the scheme " Show less

Made by a staff member in 2019

"Before my grandmother moved in she was very withdrawn from life but since she has moved in she is a shadow of herself! She is so much more outgoing an..." Show more
"Before my grandmother moved in she was very withdrawn from life but since she has moved in she is a shadow of herself! She is so much more outgoing and gets involved in daily activities and I have the staff to thank for it all " Show less

Made by a visitor in 2019

"I am one of the carers that comes into the scheme on a weekly basis as part of a care package, my first impressions of Brookhill house was how homely ..." Show more
"I am one of the carers that comes into the scheme on a weekly basis as part of a care package, my first impressions of Brookhill house was how homely it was and also how friendly and helpful all the staff were, would 100% recommend Brookhill House " Show less

Made by a staff member in 2019

"I come to the scheme to visit the tenants once a week and offer them company to the shops or even just a walk around the beautiful gardens also just a..." Show more
"I come to the scheme to visit the tenants once a week and offer them company to the shops or even just a walk around the beautiful gardens also just a bit of company for them, staff are so kind and welcoming and have been a great help to myself" Show less

Made by a volunteer in 2019

"Its hard to sum Brookhill house and its staff and tenants up in a few words, but I would have to say homely, welcoming and friendly! they have a gre..." Show more
"Its hard to sum Brookhill house and its staff and tenants up in a few words, but I would have to say homely, welcoming and friendly! they have a great team of staff working there and I couldn't recommend anywhere else more for care of the elderly" Show less

Made by a visitor in 2019

"Brookhill House has such a warm homely feel to it! the staff make you feel so welcome and they always remember me when I come to visit, I like to visi..." Show more
"Brookhill House has such a warm homely feel to it! the staff make you feel so welcome and they always remember me when I come to visit, I like to visit the tenants as part of the befriender service I enjoy the company as much as they do " Show less

Made by a visitor in 2019

"I am a district nurse and I come to the scheme on a weekly basis, I see to different tenants and they always have such praise for the staff and expres..." Show more
"I am a district nurse and I come to the scheme on a weekly basis, I see to different tenants and they always have such praise for the staff and express how happy they are living in Brookhill, I have always found the staff great to work alongside " Show less

Made by a staff member in 2019

"wonderful staff very friendly every time I visit "
Made by a visitor in 2019

"I feel Brookhill house is a home from home, the tenants all appear very happy and content "
Made by a visitor in 2019

"I have visited Brookhill House to visit the tenants over the last few months, on my first day I was a little apprehensive as to how I would be taken t..." Show more
"I have visited Brookhill House to visit the tenants over the last few months, on my first day I was a little apprehensive as to how I would be taken the staff were fantastic the introduced me to everyone and were so helpful I feel I'm part of the team." Show less

Made by a visitor in 2019

""Fantastic home, friendly welcoming staff!"
visited recently and it was so refreshing to see staff and tenants interacting together and having fun, s..." Show more
""Fantastic home, friendly welcoming staff!"
visited recently and it was so refreshing to see staff and tenants interacting together and having fun, staff couldn't be more helpful and nothing to was trouble at all " Show less

Made by a visitor in 2019

"Lovely bright, clean residence. Individual flats are spacious and very well laid out. Staff are experienced in catering for the many and varied needs ..." Show more
"Lovely bright, clean residence. Individual flats are spacious and very well laid out. Staff are experienced in catering for the many and varied needs of the residents. Every effort made to ensure address any concerns of residents. Overall a really homely atmosphere. " Show less

Made by a visitor in 2019

"Brookhill house is a lovely house to visit. Each resident has their own flat and can do things like prepare a snack, yet meals are provideal for them...." Show more
"Brookhill house is a lovely house to visit. Each resident has their own flat and can do things like prepare a snack, yet meals are provideal for them. They get great care from the wonderful team of staff, led by Marian and Roisin. Home from home." Show less

Made by a visitor in 2019

"Brookhill house is a welcoming environment where residents can have their independence while also having support from the staff when needed. It is alw..." Show more
"Brookhill house is a welcoming environment where residents can have their independence while also having support from the staff when needed. It is always warm and clean. Visitors are often offered refreshments. Staff go above and beyond duty to make residents and visitors feel at home." Show less

Made by a visitor in 2019

"Amazing staff, always so welcoming and nothing is a bother to them. Very helpful and kind hearted"
Made by a visitor in 2019

"Brookhill House is a bright and welcoming place to visit. The staff are friendly and treat the residents with great respect. The flats are well laid ..." Show more
"Brookhill House is a bright and welcoming place to visit. The staff are friendly and treat the residents with great respect. The flats are well laid out, giving the residents a high level of independence. However, alongside this, the support provided by the staff gives everyone peace of mind." Show less

Made by a visitor in 2019

"The staff at Brookhill House always go the extra mile to make us all feel loved, cared for and special. Our flats are truly home to each of us. We hav..." Show more
"The staff at Brookhill House always go the extra mile to make us all feel loved, cared for and special. Our flats are truly home to each of us. We have lots of entertainment and there is always a listening ear if we have any concerns. A very special place." Show less

Made by a resident in 2019

"The staff are the most caring individuals, hard working and passionate about their jobs, it’s more than just a job to them. The clients are like add..." Show more
"The staff are the most caring individuals, hard working and passionate about their jobs, it’s more than just a job to them. The clients are like additional family members. I hope they win so they given the acknowledgment they deserved xx " Show less

Made by a visitor in 2019

"Very welcoming staff and lovely feel to it."
Made by a visitor in 2019

"Staff are extremely helpful and have time to talk to you. Food and entertaining is great and the buildings is very clean."
Made by a visitor in 2019

"Brookhill has such a nice atmosphere. The tenants consistently pass positive remarks about the standards provided. Every report available (RQIA, Suppo..." Show more
"Brookhill has such a nice atmosphere. The tenants consistently pass positive remarks about the standards provided. Every report available (RQIA, Supporting people, Quality Monitoring etc) speaks for itself. A wonderful place. " Show less

Made by a visitor in 2019

"I just love going into the home. The activities put on are amazing. Baking sessions, reminiscing, darts, bus trips, music sessions, bowls, board games..." Show more
"I just love going into the home. The activities put on are amazing. Baking sessions, reminiscing, darts, bus trips, music sessions, bowls, board games, arts & crafts, bingo, DVDs, darts. I would almost move in myself" Show less

Made by a visitor in 2019

"My mother was in brookhill for a number of years, when I came to visit her she loved telling me what she had done that day, her favourite was the baki..." Show more
"My mother was in brookhill for a number of years, when I came to visit her she loved telling me what she had done that day, her favourite was the baking activity, she used to joke with the girls that there wouldn't be enough for everyone. " Show less

Made by a visitor in 2019

"My Mother is the cook in Brookhill. She often says that it's the best place she has ever worked. It really sounds like a hotel. I have met many of the..." Show more
"My Mother is the cook in Brookhill. She often says that it's the best place she has ever worked. It really sounds like a hotel. I have met many of the people over the years and they seem so happy. " Show less

Made by a visitor in 2019

"I deliver newspapers to Brookhill. I have never heard a negative word about the place. It would be impossible. I deliver to many homes in the area - B..." Show more
"I deliver newspapers to Brookhill. I have never heard a negative word about the place. It would be impossible. I deliver to many homes in the area - Brookhill is in a league of it's own" Show less

Made by a visitor in 2019

"I have just finished work experience in Brookhill. This was my third placement and by far the best. The tenants are SO well looked after. The care, su..." Show more
"I have just finished work experience in Brookhill. This was my third placement and by far the best. The tenants are SO well looked after. The care, support, activities, food, atmosphere etc make this the best home NO DOUBTS. Brookhill should win the top prize " Show less

Made by a volunteer in 2019

"Each time I visit Brookhill I just cannot get over the standard of food provided. There have been many times when I would loved to pull out a chair an..." Show more
"Each time I visit Brookhill I just cannot get over the standard of food provided. There have been many times when I would loved to pull out a chair and place an order!!! Residents are always smiling. Lovely, lovely place" Show less

Made by a visitor in 2019

"My friend Emma has been on work placement in Brookhill for over a year. Before she started, she was very shy and introverted. All the staff and tenant..." Show more
"My friend Emma has been on work placement in Brookhill for over a year. Before she started, she was very shy and introverted. All the staff and tenants were so kind to her. The change in her self-esteem and confidence is amazing. Brookhill is such a happy and friendly enviroment" Show less

Made by a visitor in 2019

"My mother lived in Brookhill for 8 years. She unfortunately passed away in 2018. The care and support she received was second to none. I often still v..." Show more
"My mother lived in Brookhill for 8 years. She unfortunately passed away in 2018. The care and support she received was second to none. I often still visit as I have built a lovely relationship with both the tenants and staff. I still get invited to all the parties" Show less

Made by a visitor in 2019

"As a visitor to Brookhill on several occasions I’ve always found the place very welcoming, very clean and the tenants always seemed to have a smile..." Show more
"As a visitor to Brookhill on several occasions I’ve always found the place very welcoming, very clean and the tenants always seemed to have a smile on their face. " Show less

Made by a visitor in 2019

"I come into Brookhill as a private hairdresser to several of residents. The facilities within the home are first class. The staff could not be more he..." Show more
"I come into Brookhill as a private hairdresser to several of residents. The facilities within the home are first class. The staff could not be more helpful towards me. The ladies that see to continually sing the praises of Brookhill. They deserve the gold!" Show less

Made by a staff member in 2019

"At times I have been asked to do a delivery of flowers to Brookhill. There is a lovely family atmosphere within the home. "
Made by a visitor in 2019

"Really feel at home here, my sister is so happy and content and as a family we are so pleased with the support she gets from the staff. "
Made by a visitor in 2019

"My Mother is a support worker in Brookhill. I often hear her remark about how homely the place is and how the tenants feel so safe, secure and cared f..." Show more
"My Mother is a support worker in Brookhill. I often hear her remark about how homely the place is and how the tenants feel so safe, secure and cared for. It is apparent that my Mum has great job satisfaction working in Brookhill" Show less

Made by a visitor in 2019

"I often call at Brookhill to lift my Mother-in-Law and always get a very warm welcome from the staff who are on duty. The tenants always appear happy,..." Show more
"I often call at Brookhill to lift my Mother-in-Law and always get a very warm welcome from the staff who are on duty. The tenants always appear happy, content and relaxed" Show less

Made by a visitor in 2019

"It's the kind of home I could live in when the time comes, I can take my friend out and know there's no rush back, the staff are so welcoming everytim..." Show more
"It's the kind of home I could live in when the time comes, I can take my friend out and know there's no rush back, the staff are so welcoming everytime I visit" Show less

Made by a visitor in 2019

"It's lovely to see the residents enjoying the activities and interaction with the staff"
Made by a visitor in 2019

"As a visitor to Brookhill delivering Avon to some staff and tenants, I have always been impressed by the warm, homely atmosphere and welcome I receive..." Show more
"As a visitor to Brookhill delivering Avon to some staff and tenants, I have always been impressed by the warm, homely atmosphere and welcome I receive from everyone. If and when my mother approaches her latter years, I would have no hesitation or worries about Brookhill" Show less

Made by a visitor in 2019

"Everything here could not be improved on. Staff are very attentive and always on hand to help. Food is always delicious. Brookhill has provided me wit..." Show more
"Everything here could not be improved on. Staff are very attentive and always on hand to help. Food is always delicious. Brookhill has provided me with safety and security. Living here has undoubtly improved my quality of life. " Show less

Made by a resident in 2019

"No only is this my job its family as well"
Made by a staff member in 2019

"I have visited many homes for the elderly. Brookhill stands out for its warm friendly atmosphere where both staff and tenants are happy and content"
Made by a visitor in 2019

"You can't help but notice the lovely atmosphere in Brookhill. The staff are really helpful and appear to be very happy at their work!
It is bright, ai..." Show more
"You can't help but notice the lovely atmosphere in Brookhill. The staff are really helpful and appear to be very happy at their work!
It is bright, airy and very clean." Show less

Made by a visitor in 2019

"I have Cerebral Palsy and am confined to a wheelchair. Brookhill has been able to meet my needs and supported me to get a package of care from the Tru..." Show more
"I have Cerebral Palsy and am confined to a wheelchair. Brookhill has been able to meet my needs and supported me to get a package of care from the Trust. Without their help I would have had to move miles away from my home. No place is more deserving." Show less

Made by a visitor in 2019

"Brookhill is a wonderful place. The building is clean and smells fresh. The staff are marvellous and cannot do enough to help you. I will be 99 this y..." Show more
"Brookhill is a wonderful place. The building is clean and smells fresh. The staff are marvellous and cannot do enough to help you. I will be 99 this year, I don't think I would have made it this far without the top class care and support provided. " Show less

Made by a resident in 2019

"I find everyone very helpful. If you need anything just ask and you will get it. The staff are wonderful, very friendly. The cook is marvellous nothi..." Show more
"I find everyone very helpful. If you need anything just ask and you will get it. The staff are wonderful, very friendly. The cook is marvellous nothing too much trouble. I enjoy the company of the other tenants. I am never lonely. I am well settled." Show less

Made by a resident in 2019

"The food is very good. I go to town everyday. I get the bus at the top of the road. I love pension day. I am the indoor bowls champion. I never though..." Show more
"The food is very good. I go to town everyday. I get the bus at the top of the road. I love pension day. I am the indoor bowls champion. I never thought I would join in the activities but I really enjoy them now. This is my home." Show less

Made by a resident in 2019

"Oh yes, it is very comfortable here. I have travelled a lot and would find it hard to beat this accommodation. This is my home. I do what I please. Ev..." Show more
"Oh yes, it is very comfortable here. I have travelled a lot and would find it hard to beat this accommodation. This is my home. I do what I please. Everyone is very kind. The cook is very accommodating. I never feel lonely not that I mix much." Show less

Made by a resident in 2019

"I took some convincing to move from my wee bungalow. I knew rightly I wasn't managing my weight dropped to six stone. Would I go back now, never. I h..." Show more
"I took some convincing to move from my wee bungalow. I knew rightly I wasn't managing my weight dropped to six stone. Would I go back now, never. I have never felt so good. After six months I am now 9 stone. I love it here." Show less

Made by a resident in 2019

"I didn't want to move to any of these places. My daughter looked around and Brookhill was the only place she considered. I am paralysed from the waist..." Show more
"I didn't want to move to any of these places. My daughter looked around and Brookhill was the only place she considered. I am paralysed from the waist down but I can still lead an independent life. I do everything for myself just need help with a few transfers." Show less

Made by a resident in 2019

"I couldn't be happier and my family couldn't be happier . The staff are wonderful. They would do anything for you. Nothing is too much bother. They l..." Show more
"I couldn't be happier and my family couldn't be happier . The staff are wonderful. They would do anything for you. Nothing is too much bother. They lift my spirits when I am feeling down,burdened with my illnesses. This is my home. I love it here." Show less

Made by a resident in 2019

"I like the fact that nobody makes you do anything you don't want to. I make decisions for myself. At first I just kept to my room but now I am happy t..." Show more
"I like the fact that nobody makes you do anything you don't want to. I make decisions for myself. At first I just kept to my room but now I am happy to take part in the activities. I love Bingo, bowls and darts. I like the atmosphere." Show less

Made by a resident in 2019

" Its very good here. I have a lot of friends. I can go out to the local shop. I go out everyday. I couldn't do that in my old home. There is always so..." Show more
" Its very good here. I have a lot of friends. I can go out to the local shop. I go out everyday. I couldn't do that in my old home. There is always something going on in the afternoon. I am good at
bowls and darts." Show less

Made by a resident in 2019

"Brookhill has allowed me to lead an independent life and I am
96 now. The good food and the support I receive has helped me keep fit and well. It is ..." Show more
"Brookhill has allowed me to lead an independent life and I am
96 now. The good food and the support I receive has helped me keep fit and well. It is warm and cosy everyone made to feel very welcome." Show less

Made by a resident in 2019

"Aye its grand here. I had to leave that other place but I am getting on great here. Nobody bothers you. My family could not believe how well I have se..." Show more
"Aye its grand here. I had to leave that other place but I am getting on great here. Nobody bothers you. My family could not believe how well I have settled in. They were always getting phone calls in the last place I was. The staff are very kind." Show less

Made by a resident in 2019

"I have lived in Brookhill for a long time. Thank goodness I came here. It is safe, warm and the food is very good. The staff are very nice, they would..." Show more
"I have lived in Brookhill for a long time. Thank goodness I came here. It is safe, warm and the food is very good. The staff are very nice, they would do anything for me. I love my room it is my own wee home." Show less

Made by a resident in 2019

"Its a lovely place couldn't be in better. The staff are all very very good. Its very warm. My rooms just the way I like it. I look forward to the acti..." Show more
"Its a lovely place couldn't be in better. The staff are all very very good. Its very warm. My rooms just the way I like it. I look forward to the activities in the afternoon. I enjoy the company. I do indeed. Should be no complaints in here." Show less

Made by a resident in 2019

"Very caring Staff. And a goodatmosphere."
Made by a visitor in 2019

"This is a great place. I thought I was happy in the place I was before but I never want to leave here. The food is good. Everyone is happy. There is ..." Show more
"This is a great place. I thought I was happy in the place I was before but I never want to leave here. The food is good. Everyone is happy. There is lots to do. I like the arts and crafts best." Show less

Made by a resident in 2019

"It has a great environment, very warm, clean and friendly. The residents are happy they have lots of activities throughout the week. Visitors are mad..." Show more
"It has a great environment, very warm, clean and friendly. The residents are happy they have lots of activities throughout the week. Visitors are made welcome by the staff." Show less

Made by a staff member in 2019

"Its just like home to me. Its comfortable, staff are very helpful. The food is excellent. Living here has prolonged my life span.
I make my own decis..." Show more
"Its just like home to me. Its comfortable, staff are very helpful. The food is excellent. Living here has prolonged my life span.
I make my own decisions. I feel safe here with out being hemmed
in. I come and go as I please." Show less

Made by a resident in 2019

"Brookhill is is a clean inviting warm friendly home i am so proud to say I work here I couldn’t picture working anywhere else "
Made by a staff member in 2019

"Tenants are a joy to work with, l like how we are close with the tenants and we can have a laugh with them, Brookhill is a friendly environment to wor..." Show more
"Tenants are a joy to work with, l like how we are close with the tenants and we can have a laugh with them, Brookhill is a friendly environment to work in " Show less

Made by a staff member in 2019

"I like how the tenants have choice and control over all aspects of their lives, I am currently the cook at Brookhill and I ensure tenants have plenty ..." Show more
"I like how the tenants have choice and control over all aspects of their lives, I am currently the cook at Brookhill and I ensure tenants have plenty of choice when it comes to their meals I love interacting with each and every one of them " Show less

Made by a staff member in 2019

"What I love about Brookhill is how the tenants have so much choice surrounding their care, I feel our team supports each other and are friendly and we..." Show more
"What I love about Brookhill is how the tenants have so much choice surrounding their care, I feel our team supports each other and are friendly and welcoming it feels almost like a family working here " Show less

Made by a staff member in 2019

"The staff are helpful,friendly and cant do enough for residents and visitors.There's a nice atmosphere there.There are lots to do for the residents, t..." Show more
"The staff are helpful,friendly and cant do enough for residents and visitors.There's a nice atmosphere there.There are lots to do for the residents, that keeps them occupied and happy.I would be happy to reside there myself." Show less

Made by a visitor in 2019

"Visiting my aunt who has been living in Brookhill house has been a pleasure. She enjoys the activities and the care that the staff show her on a dail..." Show more
"Visiting my aunt who has been living in Brookhill house has been a pleasure. She enjoys the activities and the care that the staff show her on a daily basis. I can leave knowing that she is cared for and look forward to coming back again." Show less

Made by a visitor in 2019

"I have been a tenant at Brookhill since 4.4.13. It was the best decision I ever made. I can come and go as I please but feel well supported with my m..." Show more
"I have been a tenant at Brookhill since 4.4.13. It was the best decision I ever made. I can come and go as I please but feel well supported with my meals and housekeeping. I have my independence and everyone treats me with dignity and respect." Show less

Made by a resident in 2019

"I think it has so much available in terms of activities"
Made by a staff member in 2019

"I have worked in brookhill house now for 12 years next month. I enjoy it a lot we all get on so well with each other staff and tenants we are just one..." Show more
"I have worked in brookhill house now for 12 years next month. I enjoy it a lot we all get on so well with each other staff and tenants we are just one big family. Tenants are well looked And the scheme is very clean great place" Show less

Made by a staff member in 2019

"My daughter has worked in the home for 7 years now. The standard of care provided in Brookhill is second to none. The residents are always happy and d..." Show more
"My daughter has worked in the home for 7 years now. The standard of care provided in Brookhill is second to none. The residents are always happy and don’t have a negative thing to say. I would almost move in myself! Brookhill wholeheartedly deserves the gold. " Show less

Made by a visitor in 2019

"Brookhill house is a clean well maintained scheme with great atmosphere and friendly caring and helpful staff who put 100% in to everything they do fr..." Show more
"Brookhill house is a clean well maintained scheme with great atmosphere and friendly caring and helpful staff who put 100% in to everything they do from meal times to medication and great activities for everyone from bingo to arts and crafts from reminiscence to film club etc great place." Show less

Made by a visitor in 2019

"My mother made the transition from another care home to Brookhill as she was not happy. It was the best decision we ever made. My Mum came out of her ..." Show more
"My mother made the transition from another care home to Brookhill as she was not happy. It was the best decision we ever made. My Mum came out of her shell - she has made new friends and gets involved in all of the fantastic activities on offer. " Show less

Made by a visitor in 2019

"I am a regular visitor of Brookhill House. You can feel the warm, friendly atmosphere as soon as you walk through the door. The building is clean, tid..." Show more
"I am a regular visitor of Brookhill House. You can feel the warm, friendly atmosphere as soon as you walk through the door. The building is clean, tidy and fresh. The tenants are so content and happy. Nothing is ever too much trouble for staff. Brill! " Show less

Made by a visitor in 2019

"Brookhill House staff promote person centred care, placing the needs of tenants at the heart of everything we do. The quality of the care/support is e..." Show more
"Brookhill House staff promote person centred care, placing the needs of tenants at the heart of everything we do. The quality of the care/support is evident through consistent positive feedback from the RQIA, supporting people, tenants, families and visitors. " Show less

Made by a staff member in 2019

"I always enjoy my visits to Brookhill. It has a lovely atmosphere.
The tenants are obviously very well cared for and the staff are
friendly and helpfu..." Show more
"I always enjoy my visits to Brookhill. It has a lovely atmosphere.
The tenants are obviously very well cared for and the staff are
friendly and helpful. " Show less

Made by a visitor in 2019

"It has a very welcoming atmosphere and the staff always take time to talk to you whether it's to chat or answer questions."
Made by a visitor in 2019

"Warm friendly staff, always helpful and welcoming. Clean comfortable premises. Residents appear happy"
Made by a visitor in 2019

"friendly staff and very clean premises"
Made by a visitor in 2019

"Warm welcoming home, friendly dedicated staff! All tenants are well looked after "
Made by a visitor in 2019

"The staff were very friendly when I came to visit my granny, she has been so happy from when she moved in and has came out of her shell so much I’m ..." Show more
"The staff were very friendly when I came to visit my granny, she has been so happy from when she moved in and has came out of her shell so much I’m so proud of her and can’t thank the staff enough for the support they give to her " Show less

Made by a visitor in 2019

"Brookhill house is a fantastic scheme to work in. There is great staff moral and we have brilliant interaction with our tenants. It has a very family ..." Show more
"Brookhill house is a fantastic scheme to work in. There is great staff moral and we have brilliant interaction with our tenants. It has a very family feel about it amd the management is very approachable." Show less

Made by a staff member in 2019

"I was amazed at how friendly and kind all the staff were when I came to visit brookhill house they were all so friendly "
Made by a visitor in 2019

"I come in to brookhill to visit the tenants two days a week, it is a very homely home and all the staff are very friendly and welcoming, the home is a..." Show more
"I come in to brookhill to visit the tenants two days a week, it is a very homely home and all the staff are very friendly and welcoming, the home is always kept clean and tidy " Show less

Made by a volunteer in 2019

"Brookhill House provides the highest quality care and support of any scheme that I’ve came across. Tenants have choice and control over all aspects ..." Show more
"Brookhill House provides the highest quality care and support of any scheme that I’ve came across. Tenants have choice and control over all aspects of their lives. Ensuring safety and treating individuals with dignity and respect are paramount to working practice. " Show less

Made by a staff member in 2019

"I worked for an agency for many years, I got offered a position in Brookhill house and I have honestly never witnessed a better standard of care compl..." Show more
"I worked for an agency for many years, I got offered a position in Brookhill house and I have honestly never witnessed a better standard of care complete home from home feeling and I couldn’t imagine working anywhere else! " Show less

Made by a staff member in 2019

"I am an apprentice and everyone treats me really well in Brookhill. The tenants like talk to me. Everyone seems to be happy in Brookhill."
Made by a visitor in 2019

"Everyone is very welcoming in Brookhill. The atmosphere is warm and friendly. I come to do the repairs and I am always offered a cup of tea."
Made by a staff member in 2019

"I cook in Brookhill. The standard of food and the presentation are excellent. The staff all pull together to make sure our tenants
are well cared for...." Show more
"I cook in Brookhill. The standard of food and the presentation are excellent. The staff all pull together to make sure our tenants
are well cared for. It is a great place to work in." Show less

Made by a staff member in 2019

"This place gives great care, it's like home from home to the residents. It is very well kept and has very reliable staff."
Made by a staff member in 2019

"Friendly staff , my family member i visit is lookwd after so well ."
Made by a visitor in 2019

"Its has a homely atmosphere , we work well as a team and all our tennants are treated as individuals. "
Made by a staff member in 2019

"My cousin is a resident there and she receives exceptional and compassionate care from Marion and her staff"
Made by a visitor in 2019

"I have been working here for 10 years, and it's the best place I've ever worked. We are a big family. "
Made by a staff member in 2017

"I always enjoy coming to Brookhill. When I am older I would be happy to live there. The staff are supportive and caring and the tenants obviously thri..." Show more
"I always enjoy coming to Brookhill. When I am older I would be happy to live there. The staff are supportive and caring and the tenants obviously thriving in their home." Show less

Made by a visitor in 2017

"The staff have always been very welcoming and accommodating when I visit my relative here. "
Made by a visitor in 2017

"It is great to see tenants out tending to their own little patch of garden. Brookhill is set in lovely grounds with plenty of seating areas. I like th..." Show more
"It is great to see tenants out tending to their own little patch of garden. Brookhill is set in lovely grounds with plenty of seating areas. I like that I can come and visit at any time and am always made to feel so welcome." Show less

Made by a visitor in 2017

"Staff could not be more helpful. Nothing is too much trouble for the manager who goes beyond the call of duty. Very impressed with how clean the schem..." Show more
"Staff could not be more helpful. Nothing is too much trouble for the manager who goes beyond the call of duty. Very impressed with how clean the scheme is especially as there are no housekeepers the support staff taking pride in the upkeep of Brookhill." Show less

Made by a visitor in 2017

"I am a social worker who visits a tenant in Brookhill. I cannot believe the improvement in this tenant's life since coming to live here. She is a diff..." Show more
"I am a social worker who visits a tenant in Brookhill. I cannot believe the improvement in this tenant's life since coming to live here. She is a different person. She says coming to live in Brookhill saved her life." Show less

Made by a visitor in 2017

"The realisation that my father needs more support and care has been difficult for all the family. The relief to have found Brookhill is overwhelming. ..." Show more
"The realisation that my father needs more support and care has been difficult for all the family. The relief to have found Brookhill is overwhelming. Everyone has been so kind and understanding. It has a lovely homely atmosphere, bright and cheery. Dad has made new friends already." Show less

Made by a visitor in 2017

"I always look forward to coming to my work in Brookhill. I feel valued as a team member. Everything possible is done to ensure our tenants are happy a..." Show more
"I always look forward to coming to my work in Brookhill. I feel valued as a team member. Everything possible is done to ensure our tenants are happy and content. " Show less

Made by a staff member in 2017

"My mother-in-law lives in Brookhill. It is unbelievable the change in her. She is much more positive about life and shows a keen interest on everythi..." Show more
"My mother-in-law lives in Brookhill. It is unbelievable the change in her. She is much more positive about life and shows a keen interest on everything going on around her. She has great praise for the quality of menus offered. We can relax knowing she is happy." Show less

Made by a visitor in 2017

"The cooks are great. They cater for everyone's different needs. The choice of menus are excellent. "
Made by a visitor in 2017

"I pop in the afternoon a couple of times a week. There is always something going on. My relative enjoys all the activities."
Made by a visitor in 2017

"Brookhill is clean fresh and bright with a warm inviting atmosphere. It is very obvious that it is the tenants home and they are very proud of it."
Made by a visitor in 2017

"I am an agency sw and I always look forward to working in Brookhill. There is a great team spirit. Tenants are supported to be as independent as possi..." Show more
"I am an agency sw and I always look forward to working in Brookhill. There is a great team spirit. Tenants are supported to be as independent as possible and encouraged to make their own choices about how they lead their daily lives." Show less

Made by a staff member in 2017

"I fell in love with Brookhill House's staff and tenants so much I began volunteering here every now and again and its really boosted my confidence int..." Show more
"I fell in love with Brookhill House's staff and tenants so much I began volunteering here every now and again and its really boosted my confidence into finding a full time job in care " Show less

Made by a volunteer in 2017

"Brookhill house staff have supported my grandmother in ways I didn't expect. Hhow much she has come on and regained her confidence since she started l..." Show more
"Brookhill house staff have supported my grandmother in ways I didn't expect. Hhow much she has come on and regained her confidence since she started living there is unbelievable and I'm proud to say my grandmother lives at Brookhill house! " Show less

Made by a visitor in 2017

"Recently visited Brookhill House to see a family member and could not get over how lovely and homely it felt just like a home from home, the staff wer..." Show more
"Recently visited Brookhill House to see a family member and could not get over how lovely and homely it felt just like a home from home, the staff were so welcoming and friendly! Fantastic home five stars " Show less

Made by a visitor in 2017

"Great home, helpful staff, fantastic choice of homemade food from the kitchen, bright and spacious home with excellent activities "
Made by a visitor in 2017

"fantastic home, staff go out of their way in each and every way for tenants and visitors; couldn't recommend more!"
Made by a visitor in 2017

"Staff are fantastic "
Made by a visitor in 2017

"Made to feel very welcome by manager and staff. Great hospitality. Tenants appear to be very comfortable. There is a buzz about the place. I wouldn't ..." Show more
"Made to feel very welcome by manager and staff. Great hospitality. Tenants appear to be very comfortable. There is a buzz about the place. I wouldn't mind living here myself." Show less

Made by a visitor in 2017

"I have worked here for 8 years. I've always been made feel like part of a wonderful team. It's a warm, homely environment and the tenants are treated ..." Show more
"I have worked here for 8 years. I've always been made feel like part of a wonderful team. It's a warm, homely environment and the tenants are treated like they are our parents or grandparents. Apex have supported me since having a baby, it's my vocation to work here." Show less

Made by a staff member in 2017

"They care for my father. He is happy and very well treated as am I as a visitor. I have absolutely no complaints regarding my father's care. "
Made by a visitor in 2017

"My father is extremely happy in Brookhill house. The staff care for him as if he was their own father. They are courteous and polite to us as relative..." Show more
"My father is extremely happy in Brookhill house. The staff care for him as if he was their own father. They are courteous and polite to us as relatives and ensure that my father is safe at all times. We as visitors are really impressed with Brookhill." Show less

Made by a visitor in 2017

"Cheery atmosphere, friendly staff and happy tenants."
Made by a visitor in 2017

"I am an electrician who carries out work in Brookhill from time to time. No matter when I come in I am met by friendly staff who seem to be happy at t..." Show more
"I am an electrician who carries out work in Brookhill from time to time. No matter when I come in I am met by friendly staff who seem to be happy at their work. I am always offered a cup of tea which doesn't happen too often elsewhere!!" Show less

Made by a staff member in 2017

"I come into Brookhill as a member of the multidisciplinary team. I find it to be both warm and welcoming. The staff are very helpful and it is obviou..." Show more
"I come into Brookhill as a member of the multidisciplinary team. I find it to be both warm and welcoming. The staff are very helpful and it is obvious that the tenants are well supported and cared for. It has a jolly atmosphere!" Show less

Made by a staff member in 2017

"Exceptional caring staff, well managed home with welcoming warm feeling. My father has been a resident since it first opened and is wonderfully conten..." Show more
"Exceptional caring staff, well managed home with welcoming warm feeling. My father has been a resident since it first opened and is wonderfully content, secure and feels his dignity and independence at age 95 are respected." Show less

Made by a visitor in 2017

"My aunt is a resident and I know from visiting her that the care and attention that she receives from the staff is superb. She speaks highly of the c..." Show more
"My aunt is a resident and I know from visiting her that the care and attention that she receives from the staff is superb. She speaks highly of the carers who look after her and is loud in her praise of the quality of the food." Show less

Made by a visitor in 2017

"Having had occasion to visit similar establishments I can state without fear of contradiction that Brookhill is in a league of its own. From the Manag..." Show more
"Having had occasion to visit similar establishments I can state without fear of contradiction that Brookhill is in a league of its own. From the Management Team to the latest recruit the care and attention that they provide to the residents is fantastic. It would be my personal preference!" Show less

Made by a visitor in 2017

"The quality of service provided to the residents is exemplary. I know that when I leave my relative after my visit that not only is she safe but that..." Show more
"The quality of service provided to the residents is exemplary. I know that when I leave my relative after my visit that not only is she safe but that she is in a caring environment." Show less

Made by a visitor in 2017

"Friendly staff comfortable and clean accommodation. Nothing is too much for the staff. The person I visit states it a home from home and is glad he mo..." Show more
"Friendly staff comfortable and clean accommodation. Nothing is too much for the staff. The person I visit states it a home from home and is glad he moved there after his wife passed away. " Show less

Made by a visitor in 2017

"Brookhill is a good place to work in. There is a great team spirit and we are well supported by the manager. The training is excellent. The welfare an..." Show more
"Brookhill is a good place to work in. There is a great team spirit and we are well supported by the manager. The training is excellent. The welfare and needs of our tenants come first at all times." Show less

Made by a staff member in 2017

"Brookhill has a lovely atmosphere. It is well maintained throughout. The staff while professional are caring and supportive of the tenants. I would be..." Show more
"Brookhill has a lovely atmosphere. It is well maintained throughout. The staff while professional are caring and supportive of the tenants. I would be more than happy for a relative of mine to live here." Show less

Made by a visitor in 2017

"As a professional health care worker coming regularly into Brookhill I am always impressed by the friendliness and helpfulness of the staff. It is ob..." Show more
"As a professional health care worker coming regularly into Brookhill I am always impressed by the friendliness and helpfulness of the staff. It is obviously a warm and caring environment." Show less

Made by a visitor in 2017

"Brookhill house has a welcoming atmosphere. There is always evidence of activities for the residents and the staff are friendly and chatty to visitors..." Show more
"Brookhill house has a welcoming atmosphere. There is always evidence of activities for the residents and the staff are friendly and chatty to visitors. The staff are always interested in what the residents have done if they have been out. Nice and bright and smells nice as well." Show less

Made by a visitor in 2017

"it has a lovely atmosphere welcoming and warm ,staff and tenants are lovely, everyone gets on so well. Best job ever ."
Made by a staff member in 2017

"Love working here the environment and the atmosphere is great . its nice to get up in the morning and look forward going to your work."
Made by a staff member in 2017

"I love working in Brookhill House everyone is so friendly, we all get along so well. The tenants are lovely, everyone gets on like a large family. I'v..." Show more
"I love working in Brookhill House everyone is so friendly, we all get along so well. The tenants are lovely, everyone gets on like a large family. I've worked in the caring sector for over 20 years and this is my best job so far. " Show less

Made by a staff member in 2017

"I just love it here the food is great and the staff are so helpful. I enjoy some of the activities. I like to sit and talk with others, I've made some..." Show more
"I just love it here the food is great and the staff are so helpful. I enjoy some of the activities. I like to sit and talk with others, I've made some good friends when I moved here. All my visitors and family are made welcome. " Show less

Made by a resident in 2017

"I just love it here , with no responsibilities of running a home, its great. You can just put your feet up and relax" living the life " haha. Food is ..." Show more
"I just love it here , with no responsibilities of running a home, its great. You can just put your feet up and relax" living the life " haha. Food is gorgeous staff always so helpful and kind I love them all ." Show less

Made by a resident in 2017

"I knew I couldn't live alone and glad I made this decision to come to Brookhilll everyone is so friendly. The staff are excellent and I like to have a..." Show more
"I knew I couldn't live alone and glad I made this decision to come to Brookhilll everyone is so friendly. The staff are excellent and I like to have a joke and chat with them. I know they are there for me.." Show less

Made by a resident in 2017

"I like it here because it is warm and food is excellent. I enjoy that the people are friendly and like a chat. I can come and go as I please and staff..." Show more
"I like it here because it is warm and food is excellent. I enjoy that the people are friendly and like a chat. I can come and go as I please and staff always here if I need them . " Show less

Made by a resident in 2017

"everyone is so very kind and look out for me what I need . I enjoy sitting having a chat with other people who live here . I appreciate what the staff..." Show more
"everyone is so very kind and look out for me what I need . I enjoy sitting having a chat with other people who live here . I appreciate what the staff do for me ." Show less

Made by a resident in 2017

"It is like a family and I often tell people about my girls and how good they are. I like the fact that I can take things a bit easier and haven't much..." Show more
"It is like a family and I often tell people about my girls and how good they are. I like the fact that I can take things a bit easier and haven't much to worry about, I enjoy my meals and the chats we have ." Show less

Made by a resident in 2017

"I love living here as I can have my own freedom to do what I like. I love the activities going on and food is gorgeous. Staff always helpful and frien..." Show more
"I love living here as I can have my own freedom to do what I like. I love the activities going on and food is gorgeous. Staff always helpful and friendly " Show less

Made by a resident in 2017

"I enjoy the company and activities . Have made new friends and staff are very good always on hand to help , all other services great as well like clea..." Show more
"I enjoy the company and activities . Have made new friends and staff are very good always on hand to help , all other services great as well like cleaning, laundry, and meals . " Show less

Made by a resident in 2017

"I enjoy living there as I know I am at the stage where I do need a bit of help with cooking, cleaning laundry etc. Staff always very kind ansd always ..." Show more
"I enjoy living there as I know I am at the stage where I do need a bit of help with cooking, cleaning laundry etc. Staff always very kind ansd always go that extra mile when needed . Our cooks are excellent . " Show less

Made by a resident in 2017

"I like to have the choice of what I like to do , I can come and go whenever I like and know there is always someone to help me if I need help. Staff a..." Show more
"I like to have the choice of what I like to do , I can come and go whenever I like and know there is always someone to help me if I need help. Staff are great; food is amazing . " Show less

Made by a resident in 2017

"staff are so good , kind, funny and caring. I like the knowledge that someone is always there 24/7. I enjoy all my meals ."
Made by a resident in 2017

"I just love it here , I have my own space to do as I please but also know there is always someone there to help if I need them. I enjoy my food and lo..." Show more
"I just love it here , I have my own space to do as I please but also know there is always someone there to help if I need them. I enjoy my food and love the way my laundry comes back perfect." Show less

Made by a resident in 2017

"I moved here as I couldn't live alone any longer , I have made good friends and I enjoy the activities , food is excellent. Staff are always on hand t..." Show more
"I moved here as I couldn't live alone any longer , I have made good friends and I enjoy the activities , food is excellent. Staff are always on hand to help me with anything should I need them . " Show less

Made by a resident in 2017

"I like living at Brookhill House because I can come and go as I please , but also have the reassurance of the staff being there at all times if I need..." Show more
"I like living at Brookhill House because I can come and go as I please , but also have the reassurance of the staff being there at all times if I need them for anything at all . Everyone is so kind and friendly." Show less

Made by a resident in 2017

"Staff are great , they help me when needed . Food is fantastic I can say I'm so happy living here ."
Made by a resident in 2017

"Brookhill House is fantastic since I have moved in here I have made a lot of new friends . The staff are fantastic ,friendly , caring and go out of th..." Show more
"Brookhill House is fantastic since I have moved in here I have made a lot of new friends . The staff are fantastic ,friendly , caring and go out of their way to help you when needed . The food is excellent ." Show less

Made by a resident in 2017

"I like Brookhill House because it is my home. I love the food it is great and I like the way there is always something to do . The company is great an..." Show more
"I like Brookhill House because it is my home. I love the food it is great and I like the way there is always something to do . The company is great and staff very friendly and obliging. " Show less

Made by a resident in 2017

"Brookhill House is great because I knew I could no longer live at home alone and living in Brookhill is home now, I can do what I like, but know the s..." Show more
"Brookhill House is great because I knew I could no longer live at home alone and living in Brookhill is home now, I can do what I like, but know the staff are here to help if I need them. " Show less

Made by a resident in 2017

"I love living at Brookhill House . The staff are so friendly and caring they are there to help whenever I need them ."
Made by a resident in 2017

"I like Brookhill House because it has given me back my independence, and enabled me to live in comfortable and homely surroundings . The staff are gre..." Show more
"I like Brookhill House because it has given me back my independence, and enabled me to live in comfortable and homely surroundings . The staff are great and I appreciate everything they do for me. " Show less

Made by a resident in 2017

"I like our open family atmosphere where our tenants are the centre of our work."
Made by a staff member in 2017

"I love Brookhill house because of the staff and how they look after my mother, how nothing is ever to big of a job and how friendly the staff is to be..." Show more
"I love Brookhill house because of the staff and how they look after my mother, how nothing is ever to big of a job and how friendly the staff is to be around and how they make it really feel like home!" Show less

Made by a visitor in 2017

"I like how the staff have the time to spend with the tenants may it be one to one or in a group session, and the variety of activities we have to offe..." Show more
"I like how the staff have the time to spend with the tenants may it be one to one or in a group session, and the variety of activities we have to offer " Show less

Made by a staff member in 2017

"Every time I visit the home is always very clean. Staff are extremely kind and helpful. Most importantly my father is treated with respect and likes l..." Show more
"Every time I visit the home is always very clean. Staff are extremely kind and helpful. Most importantly my father is treated with respect and likes living here." Show less

Made by a visitor in 2017

"Staff are so caring and go the extra mile. The accommodation is clean, comfortable and homely. Tenants appear to be content, stimulated and feel secur..." Show more
"Staff are so caring and go the extra mile. The accommodation is clean, comfortable and homely. Tenants appear to be content, stimulated and feel secure in their surroundings." Show less

Made by a visitor in 2017

"They have two good cooks on 7 days a week. This means a lot. The staff treat everyone as if they were their parents or grand parents. I can come and g..." Show more
"They have two good cooks on 7 days a week. This means a lot. The staff treat everyone as if they were their parents or grand parents. I can come and go as I please. Its the best thing I did coming to live here." Show less

Made by a resident in 2017

"I came to live in Brookhill because I have short term memory problems. The support I receive from staff is helping me remain independent. I lived in S..." Show more
"I came to live in Brookhill because I have short term memory problems. The support I receive from staff is helping me remain independent. I lived in Scotland and although this is not Scotland. I am happy here." Show less

Made by a resident in 2017

"I have a feeling of security as there are always staff on duty, giving extra care and attention to anyone requiring it. I have no worries about food,..." Show more
"I have a feeling of security as there are always staff on duty, giving extra care and attention to anyone requiring it. I have no worries about food, cleaning, laundry upkeep etc which I had living at home. Everything is provided to a very high standard." Show less

Made by a resident in 2017

"I wish to state that I have been a resident in Brookhill House for a length of time and I find it useful and very rewarding. I have nothing to complai..." Show more
"I wish to state that I have been a resident in Brookhill House for a length of time and I find it useful and very rewarding. I have nothing to complain about. I find the staff very helpful in every way." Show less

Made by a resident in 2017

"I like Brookhill because we all work well together for the good of the tenants and we have a lovely family atmosphere. "
Made by a staff member in 2017

"Brookhill is fantastic. The support offered to the tenants is outstanding. The building itself is warm and inviting; the scheme is always kept immacul..." Show more
"Brookhill is fantastic. The support offered to the tenants is outstanding. The building itself is warm and inviting; the scheme is always kept immaculate. All the staff are so approachable and friendly. Would highly recommend to anyone" Show less

Made by a visitor in 2017

"I visit my relative everyday with my wee dog Ruby. We are made to feel very welcome. Ruby is spoiled with treats from tenants. "
Made by a visitor in 2017

"It is a pleasure to work in an environment were tenants are enabled to exercise their rights, choice and control over their lives. The warmth of the h..." Show more
"It is a pleasure to work in an environment were tenants are enabled to exercise their rights, choice and control over their lives. The warmth of the home radiates throughout." Show less

Made by a staff member in 2017

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Comments made in nominations for the EAC National Housing for Older People Awards